Fairmont San Francisco 4 stars

Customer review rating (ALL Rating) 4.3/5 4,028 reviews

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Description

Hotel extras

  • One of San Francisco’s most iconic luxury hotels, famed for impeccable, attentive service

  • Located in vibrant Nob Hill, near the Financial District, Chinatown and the Embarcadero

  • Lavishly appointed rooms and suites, most with sweeping views

  • Fine dining at the elegant Laurel Court and Polynesian-fusion cuisine at the Tonga Room

Our accommodation(s)

Hotel location

Fairmont San Francisco

950 Mason Street
94108 SAN FRANCISCO
United States

GPS:37.792581, -122.410513

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,028 reviews

TripAdvisor Rating  4.2/5  5,302 reviews

Exceptional Holiday Tea at the Fairmont Hotel

TripAdvisor rating 5.0/5

mauijim96761 TripAdvisor review

I treated myself to holiday afternoon tea at the Fairmont Hotel and it didn't disappoint. The service was top notch. The food served was truly outstanding and loved the Christmas blend tea along with champagne service. Highly recommend this.

Excellent Experience at Hotel Fairmont!

TripAdvisor rating 5.0/5

132022 TripAdvisor review

Wonderful experience! The Fairmont is over the top with service and beauty. The hotel is beautifully decorated for Christmas with a huge real gingerbread house! My room on the 22nd floor had the best view of the city and the room was extremely comfortable with soft, clean linens and a comfortable bed. I cant say enough about this hotel which is lined with historical references, pictures, and artwork. Fabulous!

Customer review rating 3.5/5

Thea M. Business - Confirmed reviews ALL

The hotel looks great but I was not happy with my room. room 375, The ceiling was peeling, the chair for the desk was a chair you use for banquets and the shower had a screw you used to turn the water from a bath to a shower.

Customer review rating 2.5/5

Megan S. Families - Confirmed reviews ALL

Second year booking Santa suite. In the lobby The big tree was moved to the corner swapped for a huge bar. Did not feel as festive and the gingerbread house also felt like it lacked TLC. The decor in the room was okay. Tree was a bit sad, I get they were trying to do the flocked trend but that’s not really kid friendly. The hot chocolate and whipped cream were definitely less quality than they were the year before. one of the whipped creams we got was basically just the consistency of water. We also had a roach in our room, which was gross on its own, but knowing that there was candy and cookies in the room, made it worse. We did not eat in the restaurant as we knew from last time that the food was not great. The one time I got room service we got buttered noodles and a sandwich because those seemed like the safest choices. They were fine. Our room was really cold even after turned the heat up a few times. Not looking forward to staying again and only there for the Santa suite novelty but seems like quality is going down hill.

Customer review rating 5.0/5

Laura W. Couples - Confirmed reviews ALL

Our room was delightful, large, clean and well equipped. Staff were extraordinarily friendly. We loved all the lobby decor and festive spirit...a special place to visit during the holidays!

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Other web-users rate our hotel

  • 860 reviews 8.7/10 Location
  • 2,146 reviews 7.1/10 Room
  • 2,069 reviews 7.8/10 Service
  • 100 reviews 5.1/10 WiFi
  • 818 reviews 7.8/10 Vibe
  • 774 reviews 7.3/10 Amenities
  • 575 reviews 5.2/10 Food
  • 495 reviews 4.9/10 Cleanliness

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