Fairmont San Francisco 4 stars

Customer review rating (ALL Rating) 4.3/5 4,144 reviews

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Description

Hotel extras

  • One of San Francisco’s most iconic luxury hotels, famed for impeccable, attentive service

  • Located in vibrant Nob Hill, near the Financial District, Chinatown and the Embarcadero

  • Lavishly appointed rooms and suites, most with sweeping views

  • Fine dining at the elegant Laurel Court and Polynesian-fusion cuisine at the Tonga Room

Our accommodation(s)

Hotel location

Fairmont San Francisco

950 Mason Street
94108 SAN FRANCISCO
United States

GPS:37.792581, -122.410513

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,144 reviews

Customer review rating 5.0/5

Wanda A. Families - Confirmed reviews ALL

Polite and courteous staff. Very pleasant stay!

Customer review rating 5.0/5

Jasmine F. Business - Confirmed reviews ALL

Lovely experience, wonderful staff and beautiful rooms

Customer review rating 5.0/5

Ji H. L. Families - Confirmed reviews ALL

I am a resident of Canada and a big fan of the Fairmont brand, so staying at your hotel in San Francisco for the first time was truly special for me. I would like to sincerely thank you for upgrading us to a room with such a beautiful view—it made our stay even more memorable. I was also deeply touched by the kindness and care your team showed when my son lost his toy. The fact that someone personally went up to the room after we checked out to help find it meant so much to us. Your thoughtful service left a lasting impression on our family, and we truly appreciate everything you did for us. We will definitely visit again in the future.

Customer review rating 4.0/5

Alicia M. Families - Confirmed reviews ALL

Lovely, iconic SF hotel. Food was fantastic, customer service was amazing, location is perfect. I have two complaints: the sheets were the most uncomfortable sheets I've ever slept on. They were scratchy and it made falling asleep very difficult. Also the thermostat wasn't working so that made the room stuffy and hot. Maintenance tried to fix it but said they weren't familiar with the brand. I was able to get a fan that helped with air circulation.

Customer review rating 4.0/5

Jurija M. Business - Confirmed reviews ALL

This is a classic hotel. Small things would improve the overall stay/rooms. For example, slow close toilet lids, liquid hand soap, bigger counter space and/or removal of tubs for some rooms (as a guest option), reinforcement (screw in night lights in bed frame tighter so they're not dangling from exposed wires), newer, smarter TVs, and moreover, not charging Vegas prices for in room bottled water ($9 a bottle is robbery)

Other web-users rate our hotel

  • 843 reviews 8.7/10 Location
  • 2,162 reviews 7.1/10 Room
  • 2,096 reviews 7.8/10 Service
  • 88 reviews 5/10 WiFi
  • 806 reviews 7.7/10 Vibe
  • 559 reviews 4.9/10 Food
  • 512 reviews 5.2/10 Cleanliness
  • 484 reviews 3.9/10 Value

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