ibis Porto Centro Mercado Do Bolhão 3 stars

Customer review rating (ALL Rating) 4.5/5 1,381 reviews

Best price
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ibis Porto Centro Mercado Do Bolhão - Image 1
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Rua Sá da Bandeira 567, RNET 9272, 4000-437 PORTO, Portugal

Description

Hotel extras

  • Only 27 mins (metro) from the airport

  • Only 20 mins (walking) from the D. Luís I Bridge

  • Only 16.4 feet (walking) from the famous Rua Santa Catarina

  • Only 7 minutes (walking) from S. Bento train station

Our accommodation(s)

Hotel location

ibis Porto Centro Mercado Do Bolhão

Rua Sá da Bandeira 567, RNET 9272
4000-437 PORTO
Portugal

GPS:41.151233, -8.606663

Telephone
+351 22 766 9100

Calls to a national
fixed network

Fax +351 22 766 9109

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

I LOVE SWEET

The relax vibe also accompanies you to the Bar: at any time of the day, the bar is the ideal place for meetings or relaxing moments.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,381 reviews

TripAdvisor Rating  4.0/5  132 reviews

Certificate of excellence 2024

Friendly staff

Customer review rating 5.0/5

Corinne S. Couples - Confirmed reviews ALL

The staff was very friendly and helpful.

Dear CORINNE S., We very much appreciate your comments regarding your stay at the ibis Porto Centro Mercado Do Bolhao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cátia Fonseca

Well Located. Good Service.

Customer review rating 4.0/5

Anshul P. Business - Confirmed reviews ALL

It matched my expectation of proximity to the locations I wanted. I would recommend it for being in central location, in addition to great service at the reception. Very helpful. Very welcoming. Spent a night only so cannot say more about the overall but the stay was satisfactory.

Dear ANSHUL P., We very much appreciate your comments regarding your stay at the ibis Porto Centro Mercado Do Bolhao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cátia Fonseca

Quirky hotel with old fashioned lifts and little balconies to enjoy in nice weather! Superb location!

TripAdvisor rating 4.0/5

The_Concierge_8 TripAdvisor review

You can't beat this hotel for its location. It's location couldn't be more ideal sitting on Rua Sá da Bandeira which runs parallel to one of the most popular pedestrianised streets Rua Santa Catarina. It is a 10-15 minute walk to the beautifully preserved São Bento railway station which is one of the most popular attractions in Europe and truly is a stunning sight to behold. On the many side streets along this route there are so many food and shopping options. The room was small but clean and the hot water came on right away. The bed was comfy and I loved the open wooden shelving system so you can easily see all your belongings and don't risk leaving something behind. Breakfast was fine though the space in which to move around is challenging when you have large groups of people. Wifi was free and reliable. There are two lifts which are remnants of the old apartment building which isn't adequate when many people are checking in and out of the hotel. I had to walk the 3 flights of stairs on 2 occasions. Otherwise the staff are pleasant and helpful and you're guaranteed a pretty good night's sleep.

Super clean and best location

Customer review rating 5.0/5

Krzysztof Families - Confirmed reviews ALL

Vefy good location, friendly people and good breakfast

Dear KRZYSZTOF S., We very much appreciate your comments regarding your stay at the ibis Porto Centro Mercado Do Bolhao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cátia Fonseca

Defective Thermostat

Customer review rating 2.0/5

Rk Families - Confirmed reviews ALL

One of the three rooms we had had a defective thermostat and was set at 25 centigrade. The hallway was cooler and more comfortable than the room and my son was not able to sleep the first of our two night's stay. When the first report was made, nothing was done. It was a young man who worked more than 12 hours who was finally able to help. He and a colleague tried several times to correct it from the man control. Only after several reports were they given another room. Too much hassle for an expensive hotel.

Dear REMEDIOS K., Thank you for taking the time to tell us about your experience at the ibis Porto Centro Mercado Do Bolhao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In regards to the thermostat I can confirm it was not out of service or broken, we are a newish hotel and at the time of the "building" we picked the best for our guests. Our current system gives the freedom to our guests to pick what they want the AC in the rooms from dry, cold, hot, etc... The issue with this is that we are unable to block the menus, meaning you can change language, block the controls, etc... This is a flaw of the system as it is design for homes. offices, etc. Our maintenance team as given a training and prepared a manual of how to unblock, change languages, to help the team when they are not on site. I complete agree with you that if they cannot fix the issue, they should have moved you straight away, and this point I take on board and the same as been shared with all team members. In regards to team members working 12 hours that is a false affirmation as no one works for that period of time, and all the automated clock system that is biometric confirms the same. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Sousa

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Other web-users rate our hotel

  • 779 reviews 9.7/10 Location
  • 860 reviews 6.6/10 Room
  • 816 reviews 9.1/10 Service
  • 12 reviews 7.6/10 WiFi
  • 408 reviews 8.1/10 Breakfast
  • 329 reviews 8.1/10 Cleanliness
  • 189 reviews 8.8/10 Vibe
  • 33 reviews 9.2/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.