Novotel Christchurch Airport 4.5 stars

Customer review rating (ALL Rating) 4.6/5 5,144 reviews

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Description

Hotel extras

  • ALLSAFE Certified

  • 24-Hour Reception

  • Flexible conference options with floor to ceiling windows

  • On-site fitness centre

  • Self-parking is available in dedicated Airport parking spaces for an additional fee

Our accommodation(s)

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Hotel location

Novotel Christchurch Airport

30 Durey Road, Christchurch Airport, PO Box 14041
8053 CHRISTCHURCH
New Zealand

GPS:-43.486398, 172.53687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  5,144 reviews

Customer review rating 3.5/5

Nicholas I. Business - Confirmed reviews ALL

Easy access to the airport. Lovely view from the restaurant over the runway and Southern Alps in the distance. Food is not very good quality. Disappointing breakfast and room service.

Kia Ora Nicholas, Thank you for taking the time to share your feedback. I’m pleased to hear that you enjoyed our convenient location and the views from the restaurant overlooking the runway and Southern Alps. However, I’m very sorry to learn that the quality of the food, including breakfast and room service, did not meet your expectations. Please accept my sincere apologies for this. Your comments have been shared with our Food & Beverage team so we can review and improve the quality and consistency of our offerings. We truly appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable dining experience in the future. Kind Regards, Samantha Wing Front Office Manager

Customer review rating 4.5/5

Ian S. Couples - Confirmed reviews ALL

We stayed at the Novotel Christchurch on the last night of our 4 week trip to New Zealand. The next day we were flying back to the UK and it was the perfect location to access the airport from to make the last leg of our journey a little less stressful.

Dear Ian S., Thank you for your positive feedback regarding your recent stay at our hotel. We are pleased to hear that our convenient location contributed to a more relaxed conclusion to your New Zealand trip. It is always our aim to provide a stress-free experience for our guests, especially when traveling to and from the airport. We hope that your journey back to the UK was smooth and enjoyable. Safe travels and we look forward to welcoming you back in the future. Best regards, Novotel Christchurch Airport

Customer review rating 5.0/5

Rod O. Couples - Confirmed reviews ALL

Staff very helpful and place very clean

Dear Rod O., Thank you for your kind feedback. We are delighted to hear that you found our accommodations comfortable and appreciated the helpfulness of our staff. It is our priority to maintain high cleanliness standards, and we are glad that this met your expectations. Best regards, Novotel Christchurch Airport

Customer review rating 5.0/5

Casey R. Couples - Confirmed reviews ALL

So easy to deal with and super friendly.

Dear Casey R., Thank you for your kind words regarding the beautiful view and our friendly service. We are delighted to hear that your experience was enjoyable and easy. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Novotel Christchurch Airport

Customer review rating 5.0/5

Mark M. Couples - Confirmed reviews ALL

We stayed on two different occasions with in 8 days off each other. The whole experience was beautiful from easy check in and out , the service from the staff in the restaurant bar area was top quality (one young man we encountered went above beyond for us ) Ordering room service and having robot delivered was a first. Next time we are in Christchurch this is our place to stay (Some how we like watching the planes arrive and take off now lol)

Kia Ora Mark, Thank you for taking the time to share such lovely comments about your stay here at the hotel. It is always great to hear such kind feedback, especially about our staff and we hope to welcome you back for another stay soon! Kind Regards, The Team at Novotel Christchurch Airport

Other web-users rate our hotel

  • 3,157 reviews 9.6/10 Location
  • 3,530 reviews 8.6/10 Room
  • 2,917 reviews 8.8/10 Service
  • 22 reviews 7.4/10 WiFi
  • 1,627 reviews 8.1/10 Comfort
  • 1,485 reviews 8.2/10 Food
  • 1,132 reviews 9.1/10 Cleanliness
  • 767 reviews 8.4/10 Breakfast

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