Mövenpick Surabaya City

Customer review rating (ALL Rating) 4.8/5 1,492 reviews

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Description

Hotel extras

  • The hotel is located near business districts, shopping centers and the carnival park area.

  • Near Maspion Square

  • Restaurant offers a selection of authentic Indonesian, Asian and Western cuisine.

  • Enjoy free daily activities during your stay with us.

  • Guests enjoy free WiFi in the rooms and publicareas.

Our accommodation(s)

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Hotel location

Mövenpick Surabaya City

Jl Ahmad Yani No 71, Margorejo, Wonocolo
60238 SURABAYA
Indonesia

GPS:-7.314266, 112.734917

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Patita Restaurant

Patita restaurant offers a selection of authentic Indonesian, Asian and Western cuisine in buffet and a la carte formats.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,492 reviews

TripAdvisor Rating  5.0/5  293 reviews

Certificate of excellence 2024

Lovely

Customer review rating 4.5/5

Shinta A. Families - Confirmed reviews ALL

Very nice room, very much Mövenpick high standard of cleanness. Nice staff, good location

Dear Shinta A., We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Strategic location, easy food-delivery, clean and large praying room

Customer review rating 3.5/5

Eka Business - Confirmed reviews ALL

The staff in the dining area was not too lovely, and their non-respectful gaze made me uncomfortable. The food is just okay, not an outstanding one. I picked Gado-Gado for lunch, and the vegetables still need to be cooked. And please consider using deboned chicken since it is way more pleasant to eat.

Dear E., We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Good stay and friendly staff 👍

Customer review rating 4.0/5

Aled Business - Confirmed reviews ALL

Check in and check out very efficient

Dear Chi Djau T., We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure T. receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement T. all of our staff as we strive T. continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Check in mudah

BAGUS P. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mövenpick Surabaya City. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Toat Edi Wijaya General Manager

Good Stay

Customer review rating 3.5/5

Febi S. Families - Confirmed reviews ALL

Untuk hotel bintang 5, kurang sekali fasilitas anak2nya. But overall, I had a good stay, thank you

Febi S. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mövenpick Surabaya City. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Toat Edi Wijaya General Manager

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Other web-users rate our hotel

  • 164 reviews 7.1/10 Location
  • 586 reviews 8.8/10 Room
  • 825 reviews 9.3/10 Service
  • 11 reviews 6/10 WiFi
  • 355 reviews 8.8/10 Cleanliness
  • 177 reviews 8.5/10 Breakfast
  • 163 reviews 9.1/10 Vibe

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