SO/ Berlin Das Stue Hotel 5 stars

Customer review rating 4.7/5 938 reviews

ALLSAFE approved hotel

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SO/ Berlin Das Stue
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+ 23 Services

Hotel extras

  • Exclusive access to Berlin Zoo via the Stue terrace

  • An ALLSAFE certified hotel.

  • Holistic beauty treatments at the Susanne Kaufmann Boutique SPA

  • Contemporary design with an elegant lounge atmosphere

  • View of Berlin Zoo and the Tiergarten park

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Public outdoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Late Check Out Paying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Rowing
  • Other sports activities
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 2 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

SO/ Berlin Das Stue

Drakestrasse 1
10787 berlin
germany

Tel: +49303117220

Fax: (+49)30/31172290

Check-in from 15h00

Check out up to 12h00

  • Bus 100 :  Nordische Botschaften

  • Bus 200 :  Nordische Botschaften

  • U2 :  Wittenbergplatz

  • By plane

    BERLIN TEGEL At 10km / 6.21 miles

  • By plane

    SCHOENEFELD At 23km / 14.29 miles

  • By train

    HAUPTBAHNHOF At 4km / 2.49 miles

GPS :52.509991, 13.345841

Our accommodation(s)

Unique furnishings and color accents add an individual touch to our modern rooms and suites. Views from the floor-to-ceiling panoramic windows will inspire your creativity. You can then relax in the large rain shower. With high ceilings measuring 16 feet (five meters), free-standing bathtubs and exclusive materials, the 754-sq.-ft. (70-m²) Stue Suites exude all the flair of a lavish urban villa. The 861-sq.-ft. (80-m²) Penthouse Suite offers a unique view of the zoo.

Our restaurants and bars

CINCO BY PACO PÉREZ

Type of cuisine: Gourmet

The Cinco is closed until further notice because of the current situation. Celebrate a feast for the senses at Cinco by Paco Pérez with the star chef's avant-garde gourmet menus.

THE CASUAL RESTAURANT

Type of cuisine: Other cooking style

What could be nicer than celebrating life with loved ones? The Casual Restaurant brings together select ingredients in elegant craftsmanship, creating the finest tapas. You can also enjoy this on the terrace in the green courtyard.

STUE BAR

Experience the glamour of old Berlin in the intimate atmosphere of our lounge. Enjoy modern interpretations of classic cocktails over fascinating conversation and let our jazz bands and screens featuring Cary Grant take you back in time.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 65

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
SO/ Berlin Das Stue

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

938 reviews

TripAdvisor Rating 4.5/5

1,936 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Delightful

Customer review rating 4.0/5

Marc V. Solo - 11/09/2021 Confirmed reviews ALL

Beautiful hotel to pull up to, great lobby, well-dressed and exceptionally courteous staff. The pool/ spa were closed due to COVID, and gym required a reservation. The room was spacious but a bit empty feeling.... I guess I should have thrown a party haha. The first floor restaurant and patio were lovely and zoo animals were clearly visible just outside. The hotel is NOT close to any metro but is a within the beautiful Tiergarten which is a great walk to do... though very close to a nudist spot (be preapred haha).

Dear Marc V., We very much appreciate your comments regarding your stay at the SO/ Berlin Das Stue. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis Mischlewitz Quality Manager & Personal Assistant to the General Manager

excellent stay

Customer review rating 5.0/5

Martin H. Business - 09/09/2021 Confirmed reviews ALL

beautiful hotel. amazing rooms. super friendly and helpful staff.

Sehr geehrter Herr h., vielen lieben Dank für Ihr großartiges Feedback und die schöne Bewertung zu Ihrem erneuten Aufenthalt im SO/Berlin Das Stue. Das Team hat sich sehr über Ihr Lob gefreut und wir freuen Sie schon wieder am Ende des Monats bei uns begrüßen zu dürfen. Gerne möchte ich Sie auch einladen Ihr schönes Erlebnis mit anderen Gästen zu teilen und uns, wenn Sie möchten, bei Tripadvisor zu bewerten. Mit den besten Grüßen, Dennis Mischlewitz Quality Manager & Personal Assistant to the General Manager

Perfect!!

TripAdvisor rating 5.0/5

mde2100 02/09/2021 TripAdvisor review

Such a nice stay! Hotel and rooms are amazing! The staff SO service minded and professional! Definitely coming back! Food was excellent and the location was perfect! We asked for a room with balcony which was even more perfect!

Dear mde2100, thank you SO/ much for the kind review and the lovely feedback. It is a pleasure to read that you had a great experience with us and on behalf of the team I certainly hope to welcoming you soon back to Berlin. Warm regards, Dennis

Best place in Berlin

Customer review rating 5.0/5

Sam L. Business - 01/09/2021 Confirmed reviews ALL

beautiful hotel, boutique, great location and service

Dear Samuel L., thank you SO/ much for the kind review and the lovely recommendation for our hotel. It is a pleasure to read that you had a great time with us and had a lovely time in Berlin. We certainly hope to welcome you soon back. Warm regards, Dennis Mischlewitz Quality Manager & Personal Assistant to the General Manager
Customer review rating 5.0/5

Marianne E. Friends - 01/09/2021 Confirmed reviews ALL

Absolutely amazing!! Great service! Fantastic room!

Dear Soren & Marianne E., We very much appreciate your comments regarding your stay at the SO/ Berlin Das Stue. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis Mischlewitz Quality Manager & Personal Assistant to the General Manager

Amazing Staycation

Customer review rating 4.5/5

Maximillian C. Couples - 30/08/2021 Confirmed reviews ALL

Amazing Experience

Dear Maximilian C., We very much appreciate your comments regarding your stay at the SO/ Berlin Das Stue. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis Mischlewitz Quality Manager & Personal Assistant to the General Manager

Frequent visitor

Customer review rating 3.5/5

Klaus S. Business - 30/08/2021 Confirmed reviews ALL

I have been coming for at least 50 times to the hotel, even before it was managed by Accor. The service has gone down in quality - example, I ordered vegetarian food from a restaurant in berlin and the staff refused to bring it up to my room or give me cutlery. The reason I ordered from outside the hotel is that I had all of the hotels vegetarian food multiple times and the menu never changes!

Dear Mr. s., thank you SO/ much for your important review and the personal feedback. On behalf of the team I am honestly sorry that we have not been able to live up to our reputation. This is certainly not our standard at all. In addition to your food delivery I can only excuse for the misbehaviour. I had the possibility to speak to my department heads already in order to further educate our team and prevent this from further happening. I would greatly appreciate to get another chance to serve you better and convince you of our services again. Kind regards, Dennis Mischlewitz Quality Manager & Personal Assistant to the General Manager

Terrible Front Office

Customer review rating 1.5/5

Dr. T. H. Families - 29/08/2021 Confirmed reviews ALL

I have used the SO / Stue in Berlin for over 7 years for both business and and family trips and it has remained my go-to Hotel in Berlin during such time with multiple dozens of stays. The reason I am submitting a complaint today has got solely to do with the service of the front office which I have found to be unacceptable during two stays with my family over the summer (6 nights end in mid July / 3 nights end of August). Its also the 1st time I am providing feedback of this kind for a 5-star hotel where I am having a lot of comparisons with other similar hotels and where I consider myself as a fairly "easy" guest. My negative feedback is based on (i) losing the reservation for our 2nd stay (which I only found out by accident after my secretary had double checked), (ii) not informing me that the 2nd key of my car was kept by reception for more than 4 weeks, (iii) not being "organized" with respect to an additional child- bed I had booked in advance knowing we would arrive during late night time, (iv) a significant degree of "arrogance" and lack of competence by certain members of the front office staff in dealing with critical situations. I have also left thi s feedback with one senior member of staff but thought its appropriate to express my dissatisfaction via the online tool as well-

Dear Dr. Tobias H., thank you so much for your honest review and the personal feedback. I am terribly sorry that you did not feel welcome during your two recent stays with us. Please accept my honest apologies that we have missed the opportunity to serve you properly. Since a very long time you are our frequent and beloved guest and you may indeed expect a lot more that we have been showing you recently. I had the chance to speak to our front office and reservation manager and on both of their sides I can also only excuse for the inconvenience and the lack of empathy. In order to improve we are going to further educate our team and double check our standards to prevent all these from further happening. While I truly know that this does not change what has happened I hope that we may get another chance in order to convince you of our services again. Kind regards and all the best, Dennis Mischlewitz Quality Manager & Personal Assistant to the General Manager

Very enjoyable but problem with room on arrival and had to change

Customer review rating 4.0/5

Mark R. Couples - 28/08/2021 Confirmed reviews ALL

Very nice staff and professional Initial room allocated unsatisfactory -new allocated room was fine

Dear Mr. r., We very much appreciate your comments regarding your stay at the SO/ Berlin Das Stue. Thank you so much for your personal review and the important feedback. This is a great chance for us to further improve. Please excuse that we have allocated a room at first that you did not enjoy. On behalf of the team I am looking forward to welcoming you soon back to SO/ Berlin. Sincerely, Dennis Mischlewitz Quality Manager & Personal Assistant to the General Manager
Customer review rating 5.0/5

Harry A. Couples - 26/08/2021 Confirmed reviews ALL

Very happy that we could eat outside on the terrace - by doing so reducing the risk of covid infections.

Dear Harry A., We very much appreciate your comments regarding your stay at the SO/ Berlin Das Stue. Thank you so much for the kind recommendation and for acknowledging our All-Safe safety standards. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis Mischlewitz Quality Manager & Personal Assistant to the General Manager

A nice but overpriced hotel

Customer review rating 3.5/5

Magnus Couples - 02/08/2021 Confirmed reviews ALL

This is the first time I stayed at SO/Stue. The hotel describes it self as a five star luxury hotel. I would give it 4,5 stars. It doesn’t reach the same luxury and quality levels as the big three: Adlon, Ritz Carlton, Waldorf Astoria, but the pricing is the same. I would chose one of the others before SO/Stue if you are to pay the same price (350-400 euros/night). If you pay this amount of money for a stay you should be astonished by the hotel, have a excellent service level and have all services up and running. I stayed in a Embassy room. It was nice, but nothing over the ordinary. The pool area was closed although indoor pools are now allowed to be open again in Germany. On the plus side is the architecture of the hotel in a former embassy building. That also means the hotel located a bit off and you have to walk five-ten minutes to come to a bus station. The hotel doesn’t offer any indoor parking and you have to park on the street. The hotel gives you a card to put in your cars front window and charges 30 euros a night for the parking, which is also quite expensive for an outdoor parking. The breakfast was one of the best I’ve eaten so there is nothing to complain about (except for the price of 35 euros/person or al a carte 9 euros for a yoghurt). So this hotel knows how to charge you as a guest. Otherwise I had a nice stay at SO/Stue.

Hej Magnus H., tack sa mycket for your personal review and the important feedback. On behalf of the team I greatly appreciate your comments regarding your stay at the SO/ Berlin Das Stue. While it is a pleasure to read that you had a great stay with us in general I certainly noticed that there is room for improvement within a few areas that you have mentioned. I want to excuse that we have missed the opportunity to fully meet your expectation. Please rest assured that the team and I will work hard in order to further improve and we hope to get another chance to fully convince you of our services. Best regards & vi ses, Dennis

good stay

Customer review rating 4.5/5

Anonymous Couples - 26/07/2021 Confirmed reviews ALL

great experience but we payed 50 euro day for a small dog that I find out of any reason. Many dog friendly hotel visited in my life also 5 star and neve happen

Dear Guido R., thank you so much - we very much appreciate your important feedback regarding your stay at the SO/ Berlin Das Stue. Your personal review is greatly helpful to us and the team was very pleased as I informed them about your praise. I am looking forward to welcoming you soon back to Berlin. Best regards, Dennis

Fabulous. Very friendly and accommodating team.

Customer review rating 5.0/5

Julia Business - 08/03/2021 Confirmed reviews ALL

The team was amazing, and we especially appreciated that the kitchen was willing to accommodate some special item requests since they were operating on a reduced menu. Room service was surprisingly fast, and the food very very good especially by international standards.

Dear Ms. H., Thank you for choosing the SO/Berlin Das Stue during your recent trip to Berlin. We very much appreciate your comments regarding your stay. It is always a pleasure to receive such wonderful feedback. We are delighted that you enjoyed our cuisine and have shared your feedback with the kitchen team. We do hope that we will have the pleasure to welcome you again in the future. With warm regards Julia Sturm Quality Manager

Great stay

Customer review rating 4.5/5

Matthew P. Business - 19/02/2021 Confirmed reviews ALL

Great service, beautiful decoration and friendly staff. Shame the spa wasn't open but these were government COVID rules.

Dear Mr. P., Thank you so much for staying with us again and for taking the time to complete our questionnaire. We are delighted that you enjoyed our great service and friendly staff. We do hope that next time you are in Berlin we will be able to offer our wonderful spa area to our guests. Thank you for our comment in regards to the shower. Rest assured that we have shared your feedback with our housekeeping team who will remedy this. We look forward to welcoming you again in the future. With warm regards Julia Sturm Quality Manager

Good & hot stay

Customer review rating 4.5/5

Michel S. Business - 20/01/2021 Confirmed reviews ALL

it was for me the first time, but not the last one. it was a good stay and a hotel I'd recommend The stay was almost perfect. A very nice room, excellent service, very friendly and professional team. And it was hot because I never managed to get some cold water for the shower or to brush my teeth. It was going from too warm to hot, but never to cold. I was told I should wait and cold water will come, but after 5 minutes It was still hot

Dear Mr. S., Thank you very much for taking the time to share your experience and to complete our questionnaire. We are delighted to hear that your first visit to the SO/Berlin Das Stue will not be your last. We have shared your kind words with the entire team. Which is a great motivation for all of us. We have also looked into the challenges with the cold water and it is working fine now. We do apologies for the inconvenience caused. We look forward to welcoming you back in the near future. With warm regards Julia Sturm Quality Manager

Another pleasant stay

TripAdvisor rating 5.0/5

MarkusNorbert Business - 14/12/2020 TripAdvisor review

The management and the staff at the STUE succeeded to make this stay again a very pleasant one, despite the current redtrictions due to the Corona crisis. Very flexible room service and a high level of attention for their guests !

Dear Mr. Norbert, We appreciate that you have taken the time to share your experience following your recent stay here at the SO/Berlin Das Stue. It is wonderful to read that the team here succeeded to make your stay a pleasant one again. We do hope that we will be able to welcome you again in the future and to be able to offer our full range of service again. Stay stafe and best wishes for a Happy New Year. Warm regards Julia Sturm Quality Manager

Absolutely perfect

TripAdvisor rating 5.0/5

zahraemmanuell Solo travel - 12/11/2020 TripAdvisor review

The building itself is a treat for the eyes, my bedroom was so stunning, a mix of design and total comfort! Welcome drink and fresh fruit were such a lovely touch. Location was very good and enjoyed being so close to the park. Staff was very friendly and professional

Dear zahraemmanuell, Thank you for taking the time to share the experience of your recent visit. We are delighted that you enjoyed your stay here at the SO/Berlin Das Stue, starting with the welcome drink and fresh fruit to our friendly and professional staff. Rest assured that we have shared your kind words with the team. We do hope that we will have the opportunity to welcome you again in the future. With warm regards for a wonderful festive season. Julia Sturm Quality Manager

Excellent service and environment

Customer review rating 5.0/5

Anonymous Couples - 30/09/2020 Confirmed reviews ALL

Friendly staff. Well-designed hotel. Perfect location.

Dear Mr. S., Thank you for taking the time to complete our questionnaire. We are delighted to see that you enjoyed our fantastic location and that our team ensured your comfort. We do hope that we will have the pleasure of welcoming you back in the future. With warm regards Julia Sturm Quality Manager

Perfect stay at a dream hotel

TripAdvisor rating 5.0/5

Julia M Couples - 15/10/2019 TripAdvisor review

Very clean and cozy, nicly furnished. Emploee kind and respectful. Room is confortable for a perfect relax. NIce position, great restaurant. Worth it all. Really recomend it. Close to the park, inside the zoo.

Dear Julia M, Thank you so much for taking the time to share your feedback here on Tripadvisor. We are very lucky with our location right next to the Zoo and the Tiergarten but still being very central and close to everything gone needs. We are delighted that you were able to relax and that you enjoyed the food in our restaurant. Looking forward to welcoming you again in the future. With warm regards Julia Sturm Quality Manager

Beautiful and relaxing hotel!

TripAdvisor rating 5.0/5

Jennie19651607 Family - 24/04/2019 TripAdvisor review

Das Stue Hotel made our family trip to Berlin a success! After a long day of sightseeing it was always great to come back to the hotel and enjoy a drink or simply our room. Convenient, beautiful, friendly - really Outstanding!

Dear Jennie19651607, Thank you for choosing the SO/BERLIN Das Stue for your recent family trip. We are thrilled that you and your family had an outstanding stay with us. Very much looking forward to welcoming you again. Sunny greetings from Berlin Julia Sturm Quality Manager

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