ibis Styles Makkah Hotel 3 stars

Customer review rating 4.2/5 394 reviews

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ibis Styles Makkah
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+ 12 Services

Hotel extras

  • WIFI Included

  • Close to the Holy Masjid al Haram

  • 24/7 web corner

  • Indoor car park

  • Holy Masjid al Haram shuttle service

Hotel location

ibis Styles Makkah

4490 King Fahd Road
Al Maabdaah Al Azizia Makkah
4490
4490 makkah
saudi arabia

Tel: +966966125518800

Check-in from 15h00

Check out up to 12h00

  • By plane

    KING ABDUL AZIZ At 93km / 57.79 miles

GPS :21.432756, 39.852489

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Breakfast
  • Meeting rooms
Catering services
  • 2 Restaurants
  • No Bar
  • Breakfast
    • Buffet Additional charge
Meetings/Events
  • No Meeting room
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 286 rooms
    • 6 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 286 non-smoking rooms
    • 13 floors
  • Languages spoken at the hotel
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-in
    • Express check-out
Access to property
  • Public Indoor Parking
    • Near the property
  • Private Parking
    • On site

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

Find out more

Our guest reviews for
ibis Styles Makkah

100% genuine reviews from our guests

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ALL Rating 4.2/5

394 reviews

TripAdvisor Rating 4.0/5

52 reviews

Great Hotel

Customer review rating 5.0/5

Hy-usa Solo - 09/03/2020 Confirmed reviews ALL

Great hotel close to Haram, Free shuttle to and from Haram and always on time. Clean rooms. Delicious breakfast ...

Value for Money

Customer review rating 4.5/5

Muhmmad H. Business - 01/03/2020 Confirmed reviews ALL

Good Experience with Value for Money. Shuttle service was an added benefit

not ibis

TripAdvisor rating 1.0/5

nuriR239CR 27/02/2020 TripAdvisor review

this hotel can not be ibis..even can not be ibis budget..if i had not stayed at ibis,i would never use this hotel chain again.i have slept at least 30 different ibis chains and at least 100 days so far...this hotel is from another world

not an ibis chain

Customer review rating 0.5/5

Burak Business - 26/02/2020 Confirmed reviews ALL

please send an instepctor to room 1208..but without the knowledge of hotel..i stayed in the room 1208..if i had not stayed in any ibis chains before,i would never use this hotel chain again.

Room for improvement

Customer review rating 3.0/5

Arsalan Families - 23/02/2020 Confirmed reviews ALL

I had made a check in to hotel 15.02.2020 and only got to know that construction works are going in the hotel and in the morning of 16.02.2020 just over our room drilling and hammering going on and we are unable to rest. Such disclosures should be made to guests prior to reservations so that we can decide accordingly. Beside, in the hotel wash rooms taps are not in order, electrical kettle not working, safe box is jammed, issues with transportation (they changed our room due to non-availability of technician on 15.02.2020). The main reception did not really show that the hotel is operational and seems a closed facility from outside.

Excellent price

Customer review rating 2.5/5

T. Business - 20/02/2020 Confirmed reviews ALL

Excellent price, but the room was unclean ( messy carpet) but over all its good but ibis in jeddah much preferable

Good service.

Customer review rating 4.5/5

Zabe C. Couples - 11/02/2020 Confirmed reviews ALL

Nice staff on reception in Al saroor restaurant staff nice as well. Cleaning staff guy was nice. Breakfast was okay. Shuttle always on time. Thanks ibis. Only carpets were dirty. I think it better to put wood instead of carpets.

Customer review rating 1.5/5

Amr N. Families - 03/02/2020 Confirmed reviews ALL

The bus location at al haram was very bad and I didn’t find the bus at Al Ghaza station , The room was not clean, the commode was broken , and there was NO WATER BOTTLES for DRINKING at night (out of stock ) .

Not satisfied

Customer review rating 1.5/5

Abdelmotaal A. Families - 01/02/2020 Confirmed reviews ALL

The receptionist in the early morning of the first day was nice and cooperative. The room service and house keeping staff is not a good one because we asked for room shower gel, they said OK and neglected and no one responded to clean the room. The regular bus to Aharam is on time but the bus driver is impolite with guests, he always locking the front door and prejudice asking guests to ride from the back door!!!! The front desk manager Mr. (Hany Bakhsh) is not cooperative or positive to my special requests(shower gel or to extend my check out). I had a family room attached to a single one and in spite of the hotel was semi empty, the neighbouring room was occupied.

Awesome experience

Customer review rating 4.5/5

Dr M. Z. Couples - 01/02/2020 Confirmed reviews ALL

It was one of the most gratifying experiences ever of staying in hotels on a trip abroad. The services, staff, ambience etc were just awesome. The shuttle service timings need to be revisited please.

Iam satisfied

Customer review rating 4.0/5

Shady S. Families - 13/01/2020 Confirmed reviews ALL

Good hotel, bus from and to Haram, good price

Good Hotel

Customer review rating 4.0/5

Mohamed E. Solo - 07/01/2020 Confirmed reviews ALL

Good

Some issues were not good

Customer review rating 3.0/5

A B. Friends - 07/01/2020 Confirmed reviews ALL

The cleaning in the hotel is not good, some insects were in the bathroom. There is no welcome drink, the location of doom was in back facade although I m a platinum member.

Economic

Customer review rating 3.5/5

Ahmed B. Families - 04/01/2020 Confirmed reviews ALL

Good hotel. Far from Haram but there is a shatter service. Breakfast buffet is good. No dinner even you booked for it. The reception response is slow. Cleanness level is good. No room service unless you asked for.

Hotel has gone way down hill...

Customer review rating 2.0/5

Unhappy P. Couples - 01/01/2020 Confirmed reviews ALL

Booked a room that wasn't cleaned from the last guests. Front desked promised to clean it before we got back from the haram and they didn't do it until 1am!

Very good

Customer review rating 4.5/5

Adham A. Couples - 15/12/2019 Confirmed reviews ALL

Very good

Disappointed

Customer review rating 0.5/5

Mc Couples - 13/12/2019 Confirmed reviews ALL

It's not the first time stay but for sure it's the last time.

good

Customer review rating 5.0/5

Rashid A. Solo - 07/12/2019 Confirmed reviews ALL

good

Very good

Customer review rating 4.5/5

Adham Solo - 16/11/2019 Confirmed reviews ALL

Very good experience with this hotel

Good but can be better

TripAdvisor rating 4.0/5

abdulabdul01 Family - 23/09/2019 TripAdvisor review

My check in was not as smooth as expected. I had booked of Accr Hotel site to pay with my points, but the officer at checkin counter did not know what it was all about. I ended paying more than what I planned for the trip. The reception could be far better. The reception staff rarely stay on their desk, rather they choose a room nearby and come out when a client shows up. They do not respond to know calls, so u have to come downstairs to everything you need. My view is that the management of the hotel, not necessarily the staff, need a lot more to do, so as the hotel can attain it's full potential as a true 3-Star hotel. (All what is need is on ground, I think the management is not harnessing well their available resources. I had to hold down the electric kettle in my room till.it boils. I requested for a change and I was dumbfounded by the response, as they said all kettles in the hotel are like that!!! After a slight glitch on our eligibility for "breakfast", everything was promptly resolved with apology by the supervisor of the restaurant. Their meals were very good and restaurant staff were helpful. The bus transport to and from Haram is spot on, very comfortable and timely. I'll score the hotel 85% here. While the bathroom was very small and shower is the too small, it was very clean and towels were sparkling white. The room was clean and I was delighted the it was allergen free (beddings, pillow, AC vent). None of us had itchy eye, nose, ear or skin while staying there. Score here is 100% by meeting and exceeding expectations.

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