The Park Lane Hong Kong - A Pullman Hotel 5 stars

Customer review rating (ALL Rating) 4.4/5 3,764 reviews

The Park Lane Hong Kong - A Pullman Hotel - Image 1
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Description

Hotel extras

  • Free WIFI

  • Rebranded in 2015, undergoing refurbishment and upgrade since then.

  • New Executive Rooms and Lounge with free breakfast and discounts

  • Rooftop bar with panoramic view of Victoria Harbour and Park

  • In city centre, 2-minutes from closest metro and bus stops

Our accommodation(s)

Hotel location

The Park Lane Hong Kong - A Pullman Hotel

310 Gloucester Road, Causeway Bay
HONG KONG
Hong Kong SAR, China

GPS:22.281154, 114.186267

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,764 reviews

TripAdvisor Rating  4.5/5  3,422 reviews

Certificate of excellence 2024

Amazing Staff, Excellent Location, Run Down Hotel

TripAdvisor rating 3.0/5

Komalkokos TripAdvisor review

Stayed for 4 nights. The hotel is at an excellent location, next to the bustling causeway bay shops. 15 mins by taxi to the City Center. The hotel staff are amazing provided an excellent service. The Accor online booking seems to be complicated with fine print clauses. After three nights we wanted to change hotels and the front desk staff said we need to give a two day notice. Else we will be charged for extra two nights. The hotel rooms were clearly in a run down state at best a 3 star rating. The weather turned cold and we found that the hotel did not have central heating upon inquiry we were provided a portable fan heater. This increased the dryness and made the room stuffy. Similarly one has to wait for hot water. We checked out early and moved to another hotel.

Very convenient location

Customer review rating 3.5/5

Meisen W. Families - Confirmed reviews ALL

The Park Lane is very conveniently located near the Causeway Bay MTR. It is also a short walk away from Victoria Park and the harbour if guests fancy a morning jog or stroll. It isr also close to shops and other forms of public transport. Light sleepers would find the lack of soundproofing between rooms a concern. While the water dispenser is a nice touch for sustainability goals, it is quite inconvenient to keep refilling the container. It would have been great that it was connected to a water pipe. The curtains malfunctioned in my room, and only could be drawn on one end. The TV remote control was also not working well. The hotel also requests for a HKD 2,000 deposit during check in. I find this practice strange given the hotel had not done any room checks before they returned the deposit upon check out. It seems very performative and unnecessary.

Perfect location, nice rooms, friendly staff

Customer review rating 4.5/5

Steve S. C. Friends - Confirmed reviews ALL

As a platinum member of Accor Plus, I had received a few welcome emails from the loyalty team regarding the check in process for members. I enjoyed the F&B both at the executive lounge and Playt during my stay. Housekeeping was very efficient and attentive too….. the overall experience was great, thanks to the Accor teams and Parklane Pullman staff at all levels, well done!

Well located, reasonable price but the bed was too small

Customer review rating 3.5/5

George H. Families - Confirmed reviews ALL

Very good location,

Excellent location and service, lacking amenities and ageing setup in the room

Customer review rating 3.5/5

Wk W. Business - Confirmed reviews ALL

The location is simple perfect. I also love the rooftop bar and meeting room overlooking the harbour. This is amazing. Room is also clean and great However, the room furniture, bathroom setup (bathtub) and etc. is ageing and outdated. Breakfast spread is good, but the same spread repeats every day. I was a little bored after eating the same for 3 consecutive days.

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Other web-users rate our hotel

  • 3,759 reviews 9.8/10 Location
  • 3,516 reviews 7/10 Room
  • 3,356 reviews 8.2/10 Service
  • 40 reviews 7.6/10 WiFi
  • 1,242 reviews 6.8/10 Amenities
  • 1,081 reviews 7.9/10 Cleanliness
  • 507 reviews 6.2/10 Value
  • 475 reviews 7.3/10 Breakfast

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