The Park Lane Hong Kong - A Pullman Hotel 5 stars

Customer review rating (ALL Rating) 4.3/5 3,987 reviews

The Park Lane Hong Kong - A Pullman Hotel - Image 1
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Description

Hotel extras

  • Free WIFI

  • Rebranded in 2015, undergoing refurbishment and upgrade since then.

  • New Executive Rooms and Lounge with free breakfast and discounts

  • Rooftop bar with panoramic view of Victoria Harbour and Park

  • In city centre, 2-minutes from closest metro and bus stops

Our accommodation(s)

Hotel location

The Park Lane Hong Kong - A Pullman Hotel

310 Gloucester Road, Causeway Bay
HONG KONG
Hong Kong SAR, China

GPS:22.281154, 114.186267

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,987 reviews

TripAdvisor Rating  4.5/5  3,336 reviews

Certificate of excellence 2024

Good stay

TripAdvisor rating 5.0/5

pearlynt2018 TripAdvisor review

Excellent service by Kennix and the stay was comfortable. Staff went above and beyond. The lounge access had a beautiful view. We stayed in the revamped rooms and it was very much better and refreshed. To give context, we stayed in March 2023 and this round, all around service, rooms, lounge was much much better.

Green admist concrete

TripAdvisor rating 5.0/5

nitinb648 Families - TripAdvisor review

Located at the best part of island, spacious well mantained rooms, no nuisance check in, check out, only thing u need to improve is on sky bar, regarding polite service. Quiet rooms, 200m from MTR and bus stop, victoria park, malls, food street, bay area all within 100m.

Extremely convenient location

TripAdvisor rating 5.0/5

SmallMomo Solo travel - TripAdvisor review

The room I stayed in was extremely spacious - pretty sure with the right configuration it would be enough to fit 3 in there. The bathroom though is small, but functional. The staff was very nice - I had been extremely jet lagged the first few days I was there and team making up the rooms realised I was on a different sleep schedule and accommodated accordingly. The best thing is the hotel is very centrally located, surrounded by eateries, a Donki, and an MTR station a stone’s throw away. The hotel has tried to go green so it doesn’t provide bottled water anymore, but rather has a filter machine which also doubles as a kettle. So, bring your own water bottle?

Dear SmallMomo, Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We appreciate your feedback and look forward to welcoming you again in the near future. Sincerely, Luc Bollen General Manager

Nice view and tidy

Customer review rating 5.0/5

Sheila R. B. N. Friends - Confirmed reviews ALL

The front desk which I forgot the name assisted me very well and the place is amazing because it has a roof deck.

Poor bathroom facilities

Customer review rating 2.0/5

Maxim Families - Confirmed reviews ALL

Toilet and sink have the leakages. The bath is outdated

Dear Maxim, Thank you for taking the time to share your review of your recent stay with us. We are disappointed that your experience did not match your expectations, please accept our sincere apologies. We have taken note of all your points, and rest assured every effort will be spared to make the needed improvement. We appreciate your feedback on how we can better serve our guests and it is our hope to have the opportunity to welcome you back for a much-enhanced experience in the future. Sincerely, Guest Experience Manager

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Other web-users rate our hotel

  • 3,499 reviews 9.8/10 Location
  • 3,525 reviews 7.1/10 Room
  • 3,408 reviews 8.2/10 Service
  • 34 reviews 7.7/10 WiFi
  • 1,221 reviews 6.6/10 Amenities
  • 1,110 reviews 7.8/10 Cleanliness
  • 527 reviews 6.1/10 Value
  • 480 reviews 7/10 Breakfast

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