The Sebel Noosa 4 stars

Customer review rating (ALL Rating) 4.4/5 931 reviews

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The Sebel Noosa - Image 1
The Sebel Noosa - Image 2
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32 Hastings Street, Parking entrance Noosa Parade, 4567 NOOSA HEADS, Australia

Description

Hotel extras

  • Enjoy a BBQ in the entertaining area

  • Outdoor swimming pool

  • Spacious living & dining areas with fully equipped kitchen

  • Luscious gardens and stunning water features provide an oasis of calm

  • Intimate and unique meeting and event space designed to inspire

Our accommodation(s)

Hotel location

The Sebel Noosa

32 Hastings Street, Parking entrance Noosa Parade
4567 NOOSA HEADS
Australia

GPS:-26.387977, 153.089933

Telephone
Fax +61 7 5447 6450

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • Room service

2 pools

Unwind in the sub-tropical surroundings of this Noosa resort's gardens, cool down in the heated outdoor swimming pool or take a dip in the spa. There is even a children's wading pool for the kids to enjoy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  931 reviews

TripAdvisor Rating  4.1/5  946 reviews

Customer review rating 3.5/5

Stephen C. Couples - Confirmed reviews ALL

It was a lovely stay spoiled by lack of attention to detail. The staff tried to be helpful and were pleasant. They all seemed to be young but lacked any detailed understanding when asked for help. The apartment attempted to make guests comfortable but lacked certain basic items like placemats. Whilst the rooms appeared clean, areas around heavy pieces of furniture hid residual crumbs and fluff. The room was was filled with electronic entertainment, most of which was out of date or did not work. I was amused to see a bhs player - Really? Finally, some of the fixtures and fittings were a little tired and in need of a refresh. The air vents also showed a disgraceful lack of servicing / cleaning.

Dear Stephen C., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our prime location and found our staff to be pleasant and eager to assist. However, we regret that your experience was marred by certain oversights in attention to detail. We acknowledge your concerns about the lack of certain amenities and the cleanliness of areas difficult to access. Your comments regarding the electronic entertainment and the condition of fixtures have been noted, as we strive to provide a comfortable and enjoyable environment for all our guests. Please know that we continuously evaluate our facilities to enhance guest experience. We appreciate your insights as they are vital to our ongoing improvement efforts. Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future. Goodbye, The Sebel Noosa

Disgruntled Receptionist?

TripAdvisor rating 1.0/5

Gournemanz TripAdvisor review

We stayed at the SEBEL Hotel in Noosa for two nights this month. We arrived a little bit before the official check -in time and left our luggage at the reception and went out to have lunch. We came back more than one hour AFTER the official check-in time and got our keys. When I asked whether our luggage has been brought to our room I was met with an unbelieving stare and told “NO”. I simple “explained” that these are standard operating procedures at reputable hotels and walked away from the unsmiling receptionist. Luckily our luggage turned up soon. On the last day we asked whether we could extend our stay by another night. We were informed, yes this will be possible, but the price went up by approximately 50%. All this conversations happened with the same unsmiling face and behaviour as before. The behaviour of the receptionist was cold, impersonal and as if we were just an inconvenience. She behaved like a disgruntled employee. To be fair: there was another receptionist from France who was helpful and respectful. We certainly will NEVER stay again at Sebel Noosa. Yes, we are members of Accor Life.

Customer review rating 4.5/5

Grace B. Couples - Confirmed reviews ALL

Great experience.

Dear Grace, Thank you for your kind words regarding the location and cleanliness of your room. We are delighted to hear that you had a great experience during your stay. We hope to welcome you back soon for another enjoyable visit. Best regards, The Sebel Noosa

Noisy, no sleep.

TripAdvisor rating 2.0/5

Bellekkm TripAdvisor review

We booked a 2 bedroom with river views. The apartment was spacious however so noisy. We went for 3 nights and got no sleep. What was meant to relaxing was the opposite. The road is so noisy, you can’t sit on the balcony or keep the door open. Every morning at 6am the rubbish truck would come and collect the industrial bins below the room. All night the main bedroom air conditioning unit would rattle the whole room. It was awful! Make sure you don’t get room 332 or rooms that back into the road near the river. We paid a lot for such a poor experience.

Dear guest, Thank you for sharing your feedback regarding your recent stay with us. I am sorry to hear about the disturbances you encountered, which impacted your ability to relax and enjoy your time at The Sebel Noosa. We understand that a peaceful environment is essential for a pleasant stay, and I regret that the external noise from the road and the rubbish collection affected your experience. Your comments about the specific room have been noted, as we strive to improve our offerings based on guest experiences. I appreciate your feedback and hope that you might consider staying with us again in the future, as we work to enhance our guest experience. Kind regards, The Sebel Noosa

Customer review rating 4.5/5

Smith J. Families - Confirmed reviews ALL

Nice place, Chair's were uncomfortable

Dear J., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location appealing. We appreciate your comments about the chairs and will certainly take them into consideration for future improvements. Kind regards, The Sebel Noosa

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Other web-users rate our hotel

  • 472 reviews 9.6/10 Location
  • 595 reviews 6.5/10 Room
  • 389 reviews 7.7/10 Service
  • 40 reviews 3.9/10 WiFi
  • 205 reviews 4.2/10 Cleanliness
  • 110 reviews 6.6/10 Pool
  • 67 reviews 4.8/10 Value
  • 23 reviews 4.4/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.