Fairmont Resort Blue Mountains, MGallery 4 stars

Customer review rating (ALL Rating) 4.2/5 4,995 reviews

Fairmont Resort Blue Mountains, MGallery - Image 1
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Description

Hotel extras

  • Nature's splendour on your doorstep

  • Award-winning Ubika Day Spa in the tranquility of the Blue Mountains

  • Entertaining KidsZone, a Resort where kids feel welcome

  • Adjacent to Leura Golf Course

  • 23 flexible conference and event spaces

Our accommodation(s)

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Hotel location

Fairmont Resort Blue Mountains, MGallery

1 Sublime Point Road
2780 LEURA
Australia

GPS:-33.721863, 150.350239

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  4,995 reviews

TripAdvisor Rating  4.0/5  3,399 reviews

Beautiful place.

Customer review rating 3.5/5

Carmel O. Solo - Confirmed reviews ALL

Parking is terrible. Where are you supposed to park? It was raining and I drove round the parking area 4 times in the hope that someone would drive out. Also, it was Sunday night and the restaurant was full. The only food available was very limited.

Dear Carmel, We very much appreciate your comments regarding your stay at the resort. It was very pleasing to see there were aspects of your stay that were enjoyable. I am sorry however that some areas did not meet your expectations. We will look into the parking signage as we do have a multi-story carpark onsite for guest use, we will endeavour to make this clearer on how to access. Thank you again for sharing your experience, and we hope to welcome you back to the resort again very soon Kind Regards, Charlie Young General Manager

Mothers Day stay

Customer review rating 3.5/5

Shona M. M. Families - Confirmed reviews ALL

My two children and I booked an overnight stay. Fabulous location, awesome lobby but overall the hotel looked a bit tired.

Dear Shona, We very much appreciate your comments regarding your stay at the resort. It is always amazing to see our guests enjoying their time at the resort. I will ensure your feedback is passed onto our team as I know they will appreciate your kind words. Thank you as well for your constructive feedback on possible improvements to the resort in terms of further investment. I will keep your feedback on file to ensure our efforts remain guest focused at the resort. Thank you again for sharing your experience, and we hope to welcome you back to the resort again very soon. Kind Regards, Charlie Young General Manager

Beautiful estate but rooms really needs some renovations

Customer review rating 3.5/5

Alexandra Families - Confirmed reviews ALL

We have had a nice stay at the resort. Unfortunately due to the weather a lot of the outdoors facilities were closed. The rooms are clean but really dated. Restaurants are good, but could use a bit more variety. Breakfast space in the morning is not enough to accomodate at full capacity .

Dear Alexandra , We very much appreciate your comments regarding your stay at the resort. It is always amazing to see our guests enjoying their time at the resort. I will ensure your feedback is passed onto our team as I know they will appreciate your kind words. Thank you as well for your constructive feedback on possible improvements to the resort in terms of further investment. I will keep your feedback on file to ensure our efforts remain guest focused at the resort. Thank you again for sharing your experience, and we hope to welcome you back to the resort again very soon. Kind Regards, Charlie Young General Manager

Family mother's day stay

Customer review rating 4.0/5

David W. Families - Confirmed reviews ALL

Stay was okay

Dear David W., We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed so many of the stay experience. Our property and restaurant teams are very deserving of your praise and I will share your kind words to them. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Sincerely, Charlie Young Fairmont Resort Blue Mountains General Manager

Good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Enjoyed it

Dear Merryn T., We very much appreciate your comments regarding your stay at the Fairmont Resort Blue Mountains, MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team and in particular our helpful concierge team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlie Young General Manager

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Other web-users rate our hotel

  • 1,368 reviews 8.2/10 Location
  • 2,618 reviews 6.3/10 Room
  • 2,822 reviews 7.8/10 Service
  • 26 reviews 5.9/10 WiFi
  • 1,575 reviews 5.5/10 Food
  • 795 reviews 4.1/10 Cleanliness
  • 704 reviews 6.8/10 Breakfast
  • 604 reviews 5.2/10 Value

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