Palazzo Tirso Hotel Cagliari - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 874 reviews

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Description

Hotel extras

  • Luxury & Boutique Hotel in the heart of the city.

  • A high-level SPA by l'Occitane and a state-of-the-art gym.

  • A catamaran is available for groups and private excursions.

  • 2 Restaurants and 2 Bars: a Gourmet and a Roof Top with sea and city views.

  • 3 meeting rooms with natural light

Our accommodation(s)

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Room 1

Hotel location

Palazzo Tirso Hotel Cagliari - MGallery Collection

Piazza Deffenu 4, CIN IT092009A1000F3026, CIR 092009A1000F3026
09125 CAGLIARI
Italy

GPS:39.2113, 9.11616

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  874 reviews

Customer review rating 5.0/5

James M. Couples - Confirmed reviews ALL

Dear James M., We appreciate very much your comments regarding your stay at the Palazzo Tirso Hotel Cagliari - MGallery Collection. It's always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Customer review rating 5.0/5

Tamer E. Families - Confirmed reviews ALL

Dear Tamer E., We very much appreciate your comments regarding your stay at the Palazzo Tirso Hotel Cagliari - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Customer review rating 4.0/5

Mark G. Couples - Confirmed reviews ALL

Dear Mr. Mark G., Thank you very much for sharing your feedback and for choosing Palazzo Tirso MGallery. We are delighted to know that you had a great experience overall. At the same time, we sincerely apologize for the inconvenience caused by the lift being out of service on your departure day. We understand how frustrating it must have been to carry your luggage down the stairs, and we regret the disruption this caused to the end of your stay. We also appreciate your comment regarding the ground floor bar. Your feedback is invaluable and helps us identify opportunities to improve the guest experience. We truly hope to have the pleasure of welcoming you back soon for an even more seamless and enjoyable stay. Kind regards, Guest Relations Manager

Customer review rating 5.0/5

Helen P. Couples - Confirmed reviews ALL

Dear Helen P., We very much appreciate your comments regarding your stay at the Palazzo Tirso Hotel Cagliari - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Customer review rating 3.5/5

Olivier P. Solo - Confirmed reviews ALL

Dear Mr Olivier P., Thank you for taking the time to share your feedback. We are truly sorry to learn that some aspects of your stay did not meet your expectations. Providing a seamless and enjoyable experience is always our goal, and we regret that this was not your impression. We would, however, like to clarify one point regarding the rooftop. Contrary to what was mentioned in your review, our rooftop does have two designated smoking areas, both clearly marked with dedicated signage. Had this been brought to our attention during your stay, our rooftop team would have been more than happy to show you where they were located. We would also greatly appreciate learning more about the difficulties you experienced during breakfast, check in and during your interaction with our rooftop staff. Your feedback would be extremely valuable in helping us better understand what happened and identify opportunities to improve our service. If you would be willing to share further details, we would be grateful if you could contact us directly. Your comments are very important to us and will help us continue enhancing the experience we provide to our guests. Kind regards, Guest Relations Manager

Other web-users rate our hotel

  • 437 reviews 9.2/10 Location
  • 558 reviews 8.3/10 Room
  • 756 reviews 8.8/10 Service
  • 5 reviews 6.5/10 WiFi
  • 347 reviews 8.8/10 Breakfast
  • 253 reviews 8.4/10 Food
  • 241 reviews 9.4/10 Vibe
  • 214 reviews 8.1/10 Comfort

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