Novotel Darwin CBD 4 stars

Customer review rating (ALL Rating) 4.0/5 1,148 reviews

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100 The Esplanade, 0800 Darwin, Australia

Description

Hotel extras

  • Located in the City Centre on the Esplanade

  • Opposite the Darwin Harbour and the Bicentennial park

  • Restaurant, outdoor pool and atrium style bar

  • Tropical Lobby with soothing water features

  • Complementary WiFi

Our accommodation(s)

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Hotel location

Novotel Darwin CBD

100 The Esplanade
0800 Darwin
Australia

GPS:-12.4627, 130.83792

Telephone
Fax +61 8 7906 2211

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ESPLANADE RESTAURANT & TERRACE

Discover the tastes of the award winning Esplanade Restaurant & Terrace. A cuisine that combines Australian comfort food & dishes showcasing local ingredients and Indigenous flavours.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,148 reviews

TripAdvisor Rating  3.4/5  1,811 reviews

Never again

TripAdvisor rating 3.0/5

travelerfromdarwin TripAdvisor review

This hotel needs some serious renovations. We booked this room for a staycation during NYE for the family. Not sure if it’s because we booked it under the “Local NY price” so they gave us the worst room or all rooms are horrible. Breakfast is also not that great with their options, even so the kitchen struggled to keep up topping up when there’s only 6 things food to top up. the room have that distinct smell I couldn’t explain, it’s like a mixture of musky damp room + sea salt water. The staff members are all wonderful, helpful, & kind. I just really hope Novotel will do some sprucing with their building, because with the amount of money we paid for the rooms, we’d rather just stayed at a motel. For reference, we paid $600++ for 2br , for 2 nights. We did ask the staff member if they can move us for a different room, but they’ll charge us $60 on top of that, we don’t want to risk getting the same conditioned room & pay more. Would not stay here ever.

Customer review rating 1.5/5

Paige W. Families - Confirmed reviews ALL

Check in was slow, only one person on the desk with a long line to check in. Waited 20 mins to be served - the team member was lovely, however should have more support at peak check in time. Room was dirty, bathroom had others hair on wall tiles, toilet leaking, shower head leaking. Stayed in room 206 Vomit stained carpet just outside lift. Called reception for more milk -waited 20 mins, and had to call reception again. After second call came within mins. Walls have salt damp or water damage and was just painted over. Booked as a treat, but I would not stay again. Was a 2-3 star experience at a premium price.

Customer review rating 3.5/5

Virginia H. Couples - Confirmed reviews ALL

Clean room great view of the harbor

Dear Virginia H., Thank you for your feedback. We appreciate your acknowledgment of our location and the cleanliness of your room. Your comments regarding other aspects of your stay are noted, and we strive to enhance our guest experience continuously. Best regards, Andrea

Customer review rating 2.5/5

Kel P. C. Business - Confirmed reviews ALL

Room was old many things wrong with room

Dear Kel P. C., Thank you for your feedback regarding your recent stay. We regret to learn that the condition of your room did not meet your expectations. Your comments will be taken into consideration as we continually strive to improve our facilities. We would like to inform you that some of our rooms are currently undergoing renovations as part of our efforts to improve comfort and facilities for our guests. We do hope to welcome you back in the future and we are looking forward to providing an excellent service and facilities. Kind regards, Andrea

Customer review rating 2.0/5

Christine B. Families - Confirmed reviews ALL

Very old rooms, felt like a half way house. Despite booking 2 rooms months in advance (platinum) we were given an old room on the 2nd floor. After asking if there was a better room was given another old room on 3rd floor. First night indigenous family (which I was told by reception they set aside some rooms) - that’s fine but kids running amok in hallways and twice was run into trying to exit the lift. No sleep first night due to room below were screaming and fighting until 4.00am! My sister had to move her room and we all had no sleep. Spoke to reception and explained situation and again asked if I could move to higher room but always got a “sorry but room not clean”. Note that I did book twin room but said we would be happy to share king room but still stated none available. They certainly did have extra rooms upstairs but just didn’t seem to be accomodating at all. I have stayed there in dry season and was given a lovely room (5th floor) and staff were wonderful, and no unruly guests. Felt staff this time not bothered with our concerns - even though we were very polite at all times. Breakfast - cold, dry bacon and poached eggs were always hard to- had to ask for fresh ones each morning (I was not the only one apparently - people next to us said they were very unimpressed with breakfast as well.). Sorry but I never put in a bad review but this needs to be noted and sorted for all Accor Members.

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Other web-users rate our hotel

  • 373 reviews 9.7/10 Location
  • 695 reviews 5.2/10 Room
  • 684 reviews 8.8/10 Service
  • 9 reviews 3.6/10 WiFi
  • 297 reviews 5.7/10 Comfort
  • 280 reviews 3.5/10 Cleanliness
  • 137 reviews 6.4/10 Breakfast
  • 15 reviews 3.9/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.