Mercure Grenoble Meylan Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 734 reviews

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Mercure Grenoble Meylan Hotel - Image 1
Mercure Grenoble Meylan Hotel - Image 2
Mercure Grenoble Meylan Hotel - Image 3
Mercure Grenoble Meylan Hotel - Image 4
34 Avenue de Verdun, 38240 MEYLAN, France

Description

Hotel extras

  • Hotel renovated in 2022

  • 3337 sq. ft. (310 m²) of private rooms for seminars, renovated in 2016

  • Large private outdoor car park, free of charge

  • Bar and restaurant with terrace

  • 10 minutes from the center of Grenoble

Our accommodation(s)

Hotel location

Mercure Grenoble Meylan Hotel

34 Avenue de Verdun
38240 MEYLAN
France

GPS:45.201393, 5.758853

Telephone
Fax +33 4 76 90 28 27

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

À l'Épicerie Meylan

We've cooked up something really special: from Monday to Friday, our restaurant Les Saisons offers you a modern setting with designer decor. Come and find out for yourself, or pay us a return visit.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  734 reviews

TripAdvisor Rating  4.0/5  13 reviews

Good location

Customer review rating 3.0/5

P.h. Solo - Confirmed reviews ALL

First time overnight stay at this hotel and although the location is very convenient and the personnel is very friendly, the lack of quality in some of the services is disappointing. The room was extremely cold and had to request a heater to sleep more or less comfortable. The towels heater in the bathroom was out of order. The internet connection was awful.

Dear PATRICIA H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Meylan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We apologise for any inconvenience caused by the temperature in your room. Our system is centralised within our establishment and during mid-season it is difficult to choose between air conditioning and heating. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Célia, Front desk Service Mercure Grenoble Meylan

F.!

Customer review rating 3.0/5

Mr F. Business - Confirmed reviews ALL

The hotel is OK if rather tired and in need of update. But the worst part it it was absolutely F., as it's spring and outside it was 5-6C, but the heating had been completely turned off in the whole place. Even in the restaurant there were portable heaters on the floor to make it more comfortable, but the rooms were very uncomfortable. A heater was offered, but was completely ineffective and was returned as useless.

Dear DARREN H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Meylan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We apologise for any inconvenience caused by the temperature in your room. Our system is centralised within our establishment and during mid-season it is difficult to choose between air conditioning and heating. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Célia, Front desk Service Mercure Grenoble Meylan

3°C outside and no heating in the whole building.

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

We were sitting in the conference room with our jackets. The hotel room had no heating this day. The person at the reception told us that they had switched off the heating some days ago and can't turn it on again. Very strange.

Dear REINHARD V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Meylan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We apologise for any inconvenience caused by the temperature in your room. Our system is centralised within our establishment and during mid-season it is difficult to choose between air conditioning and heating. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Célia, Front desk Service Mercure Grenoble Meylan

Good stay

Customer review rating 4.5/5

J S. Business - Confirmed reviews ALL

Late check-in, free parking, fire alarm due to hot shower on another floor was a bad nightly surprise, Nespresso at breakfast is always welcome, lack of service staff at breakfast - many tables had empty plates for long time after people left

Dear JAN S., We thank you for your comments regarding your stay at the Hôtel Mercure Grenoble Meylan. It's always a pleasure to receive feedback from our customers, it helps us to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Célia, Froont desk Service Mercure Grenoble Meylan

A Very Good Stay

Customer review rating 4.5/5

Ronald Business - Confirmed reviews ALL

I stayed at the hotel for more than ~2 months and I had a very good stay. The Hotel is near to places like laundry and market. The room is ok and very comfy. I would request more meat choices during breakfast. Parking is a challenge sometimes as the parking lot gets full sometimes.

Dear RONALD B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Meylan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Célia, Front desk Service at Mercure Grenoble Meylan

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Other web-users rate our hotel

  • 98 reviews 8.2/10 Location
  • 238 reviews 8/10 Room
  • 262 reviews 9.2/10 Service
  • 6 reviews 0/10 WiFi
  • 126 reviews 8.4/10 Comfort
  • 112 reviews 8.4/10 Breakfast
  • 83 reviews 8.8/10 Cleanliness
  • 5 reviews 10/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.