ibis Laon 3 stars

Customer review rating (ALL Rating) 4.3/5 617 reviews

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Avenue Georges Pompidou, 02000 LAON, France

Description

Hotel extras

  • Free car park

  • Traditional food at lunch & dinner 7/7. In winter, please call the hotel.

  • Direct access from the A26 highway

Our accommodation(s)

Hotel location

ibis Laon

Avenue Georges Pompidou
02000 LAON
France

GPS:49.549808, 3.618964

Telephone
Fax +33 3 23 20 16 73

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property

WINCHESTER GRILL

Traditional catering

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  617 reviews

TripAdvisor Rating  3.5/5  576 reviews

Well located

Customer review rating 4.0/5

Sdgh Business - Confirmed reviews ALL

Room well equipped for stay

Great stopover en route from UK to the Alps

Customer review rating 4.5/5

Richardm Couples - Confirmed reviews ALL

Nicely refurbished hotel, comfortable rooms, good breakfast, nice staff and plenty of secure parking. We enjoyed a walk up in to town for supper and can recommend Le Palais Gourmand!

Thank you for your positive feedback, it will be with pleasure to see you again in Laon. Sincerely Stéphanie

Excellent value for money, Great staff

Customer review rating 4.5/5

Gary S. Couples - Confirmed reviews ALL

Spent a night on our way to Calais. Attentive staff, good dinner at a reasonable price. Clean nd comfortable room.

All round excellent

Customer review rating 5.0/5

Peter Couples - Confirmed reviews ALL

Great reception. Friendly staff. Clean and spacious room. Good menu and food. Welcoming for dogs. Not expensive.

A good and bad experience

Customer review rating 2.5/5

Richard Couples - Confirmed reviews ALL

The hotel was in the middle of a refurbishment, but most of the staff were trying to ensure the smooth running of the establishment. We couldn't have the evening meal when we wanted due to a large party booking early on; however, when we arrived at the dining room, it seemed that most other people had been accommodated without a problem. The evening meal was good and good value. We didn't book breakfast as we were not sure whether we wanted it and at what time we would be getting up. So the next morning we went to the dining room and were refered to the reception area to book in; there was an older man there, who took the booking from the breakfast lady and pointed us back to the dining room without really acknowledging us. The full breakfast was very good and the breakfast lady was very helpful. On checking out of our room and returning to reception, there was some confusion about whether we had had breakfast, although we told the lady that we had. The older man came through and made a comment to the lady that, of course, it was our fault that he hadn't booked it in to the system, again without acknowledging us in any proper way (he certainly didn't realise that my wife is a fluent French speaker and understood what he was saying). Overall his manner was discourteous and abrasive and has put us off staying at Ibis Laon again. Being a fairly regular user and member of Accor hotels, our experience at Ibis Laon was poor, in particular as we have found staff in other Accor hotels respectful and welcoming.

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Other web-users rate our hotel

  • 139 reviews 8.8/10 Location
  • 357 reviews 6.8/10 Room
  • 347 reviews 9.3/10 Service
  • 5 reviews 8.3/10 WiFi
  • 161 reviews 8.7/10 Breakfast
  • 148 reviews 8.2/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.