Hotel Mercure Paris Gare Montparnasse TGV 4 stars

Customer review rating (ALL Rating) 4.0/5 965 reviews

Hotel Mercure Paris Gare Montparnasse TGV - Image 1
Hotel Mercure Paris Gare Montparnasse TGV - Image 2
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Hotel Mercure Paris Gare Montparnasse TGV - Image 4

Description

Hotel extras

  • Near Montparnasse station: Hall 1 TGV 5 min, Hall 2 1 min, Hall 3 3 mins

  • An ideal location for taking in Paris's major tourist attractions

  • Undercover private car park, direct access to the hotel

  • 8,611 sq.ft. (800 m2) conference area in the heart of Paris

  • Enjoy our courtyard - a green setting in the heart of the city

Our accommodation(s)

Hotel location

Hotel Mercure Paris Gare Montparnasse TGV

75014 PARIS
France

GPS:48.8375841, 2.318716

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOMAD

Nomad restaurant is open to the public and can be rented for receptions and private dining. Embark on a culinary journey while unwinding in a modern and refined setting that overlooks our indoor patio.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  965 reviews

Well located, good breakfast, comfortable bed, excellent receptionist specially Milene, who speaks Portuguese, and was very kind

Customer review rating 4.0/5

Solange Business - Confirmed reviews ALL

The reception was really good, everything was easy and correct, including make the room available to us before the checkin time. Milena was specially kind and she welcome us very well.

Dear Solange, Thank you for your positive review. We are delighted to hear that you enjoyed our central location, good breakfast, and comfortable beds. Your kind words about our receptionist Milene are truly appreciated. We look forward to welcoming you back soon. Best regards, Romain.

Good stay

Customer review rating 5.0/5

Ignacio C. Solo - Confirmed reviews ALL

The people at the Mercure Gare Montparnasse are extraordinary. They will really go an extra mile to help you

Dear Ignacio C., Thank you for your kind words. At Hotel Mercure Paris Gare Montparnasse TGV, exceeding guest expectations is our priority. We look forward to welcoming you back soon. Warm regards, Romain.

Poor experience. Not worth the cost

Customer review rating 1.5/5

Ajit M. Families - Confirmed reviews ALL

1. Food especially breakfast was below avg. 2. Staff managing the guest entry was not courteous. On my 2nd day of visit as I forgot to carry wallet and asked her to chaege to the room she denied me the entry and asked (not requested) to get my wallet. I went to pullman paid much more and had my breakfast as I felt this was not the right way to treat your guests. 3. Rooms keys were getting deactivated again and again and after reaching the floor multiple times we had to come down to activate them. 4. House keeping was virtually absent. (Besides daily cleaning). I was told only after 10am house keeping works. 5. Room phone was totally not working

Well located but not very animated

Customer review rating 4.0/5

Raya Business - Confirmed reviews ALL

Very efficient. Clean enough. A little noisy during the day. The restaurant is not bad at all.

Dear Raya, thank you for your feedback. We are pleased you found our location convenient and our services efficient. We appreciate your comments regarding noise and will address this accordingly. We are glad you enjoyed our restaurant. Looking forward to welcoming you back soon. Best regards, Romain.

Nice staff, good bed, good breakfast, good location - but no ventilation

Customer review rating 2.5/5

Florentin B. Business - Confirmed reviews ALL

Generally most of the things were fine - good location, very welcoming and professional staff, good breakfast, and (as usual with Mercure) good bed. But: no ventilation. None. It was still "winter" (in fact: quite warm outside) - and therefore: absolutely no ventilation. Some rooms (looking to courtyard) have windows which can be opened. Rooms with external view: no opening windows. Hotel needs to fix this in future. The room was really stuffy and too warm. (The staff did offer to change room but I was already settled and it was too much hassle for just one night)

Dear Mr. B., Thank you for sharing your feedback regarding your recent stay at our hotel. We are pleased to hear that you found our staff welcoming, the location convenient, and enjoyed the comfort of our beds and breakfast. We appreciate your constructive criticism about the lack of ventilation in some of our rooms. Rest assured, we value your input, and we will address this matter to enhance the overall guest experience. We apologize for any discomfort you experienced due to this issue. Should your travels bring you back to the area, we would be delighted to welcome you again and offer you a more pleasant stay. Thank you once more for your review. Best regards, Romain.

Other web-users rate our hotel

  • 1,033 reviews 9.3/10 Location
  • 1,733 reviews 5/10 Room
  • 1,509 reviews 7.2/10 Service
  • 22 reviews 4.4/10 WiFi
  • 775 reviews 8.1/10 Breakfast
  • 473 reviews 5.8/10 Cleanliness
  • 450 reviews 3.8/10 Vibe
  • 281 reviews 4.3/10 Amenities

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