BreakFree Imperial Surf Surfers Paradise 3 stars

Customer review rating (ALL Rating) 4.2/5 470 reviews

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Description

Hotel extras

  • Our onsite facilities include a heated indoor pool, outdoor pool, sauna, and tennis courts.

  • Short walking distance to Cavill Mall, where you'll find a variety of shopping & dining venues

  • Escape from the hustle in your spacious self-contained apartments with stunning ocean views

  • Experience the ultimate thrill at one of the amazing theme parks (transfers available)

  • Our perfect position makes catching public transport very accessible

Our accommodation(s)

Hotel location

BreakFree Imperial Surf Surfers Paradise

80 The Esplanade
4217 SURFERS PARADISE
Australia

GPS:-27.996665, 153.430021

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • 100% Non Smoking Property

2 pools

Take a dip in the resorts indoor and outdoor heated pools.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  470 reviews

TripAdvisor Rating  4.0/5  792 reviews

Comfortable and good location

TripAdvisor rating 4.0/5

natashamills2015 TripAdvisor review

A great apartment. It was clean and tastefully decorated, bright and comfortable. Good size with excellent facilities. Proper laundry in the apartment. Staff friendly and knowledgeable. Location was good, just a short walk to Cavell Avenue.

Well located, great stay.

Customer review rating 4.5/5

Julia Families - Confirmed reviews ALL

It was a lovely place to stay with a wonderful view.

Dear Julia B., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

great stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

great location, minutes from everything, rooms are clean and exactly as pictured, ocean views and a wrap around balcony.

Dear ANEEK M., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

Disappointed

Customer review rating 2.5/5

C &. K. Families - Confirmed reviews ALL

The apartment was in dire need of maintenance including painting, ceiling in bathrooms had significant paint loss back to cement sheet in areas (no observable mould) , chips on walls / corners. Unusable phone and intercom on the walls still. Tiles still original and dirty on the floors and walls - photos taken. Many holes from previous attachments (suspected from 30-40 years ago - built in 1984) rust in the bath tub, rusted laundry cabinet and corroded aluminium widow frames in the main living area and built in robes in disrepair (rollers need replacing). New toilets with half attached toilet seat in ensuite, loose toilet seat in main bathroom. Positives Good furniture, useable and functional kitchen which was clean and good appliances, friendly staff, good location, flooring in main areas as expected, beds were comfortable and linen clean. Previously stayed in same building but different apartment - one that had been updated from original, rebooked based on this previous experience. Considering alternate accommodation provider not AccorALL as very hit and miss for $300+ per night.

Dear KARYN P., Thank you for taking the time to tell us about your experience at the BreakFree Imperial Surf Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. A Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I do hope that you spoke to reception as per the notice given to you on arrival of your concerns, so they could either been attended to, or moved you to a more suitable apartment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicki Blackley

Great Place

Customer review rating 4.5/5

Meryem Families - Confirmed reviews ALL

It was very well renovated and clean. It was close to the Esplanade.

Dear MERYEM Y., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

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Other web-users rate our hotel

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  • 146 reviews 4.6/10 Cleanliness

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