ibis Styles Manchester Portland Hotel 3 stars

Customer review rating (ALL Rating) 3.8/5 1,549 reviews

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Description

Hotel extras

  • Nearby landmarks include Manchester Town Hall and Chinatown

  • Central location, with plenty of nearby transport links

  • Jamboree Food Fest & Bar offering international cuisine

  • Located just 0.3km from Manchester Piccadilly train station

  • Great choice for travellers interested in night life

Our accommodation(s)

Hotel location

ibis Styles Manchester Portland Hotel

Portland Street, 3 to 5
M1 6DP MANCHESTER
United Kingdom

GPS:53.480173, -2.235233

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

JAMBOREE FOODFEST & BAR

Come and celebrate a carnival of international flavours at our on-site Jamboree Foodfest & Bar. Kick back with an ice-cold beer, tuck into a plate of something a little different and relax in funky, colourful surrounds.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,549 reviews

TripAdvisor Rating  3.5/5  1,631 reviews

Regular Spot to Stay

Customer review rating 4.0/5

Peter M. Couples - Confirmed reviews ALL

Star here pretty regular, so I know what to expect. It ticks all the boxes for me personally. Friendly, helpful, staff, good sized rooms, and importantly for me - great location.

Dear Peter M., Thank you for being a regular guest and for taking the time to share your positive experience with us! We're thrilled to hear that you find our hotel to be your go-to spot and that we consistently meet your expectations. Providing friendly and helpful service, along with comfortable and spacious rooms, is always our goal. We're delighted that our location works well for you and adds to the convenience of your stay. Your loyalty means a lot to us, and we look forward to welcoming you back for many more enjoyable stays in the future. If there's anything we can do to make your next visit even more pleasant, please let us know. Warm regards Adam Greenway Front Office Manager

Good location

Customer review rating 3.5/5

L H. Couples - Confirmed reviews ALL

This hotel is in a good location for shops, restaurants and cafes. I do think the breakfast was overpriced at £12.95 so we went to Pret over the road. The room was clean and could have been comfortable but for the bed as the mattress was rock hard with a thin foam topper, which unfortunately did little to disguise this worn out bed.

Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you found our hotel to be conveniently located near shops, restaurants, and cafes. However, we apologize for any inconvenience you experienced with the breakfast pricing. We'll take your comments into consideration as we review our pricing to ensure it aligns with our guests' expectations. We're sorry to hear that you found the mattress uncomfortable during your stay. Your comfort is important to us, and we regret that we fell short in this regard. We'll investigate the mattress in the room you stayed in and take appropriate measures to ensure our guests' comfort in the future. We're glad to hear that you found the room clean, and we appreciate your feedback about the bed. Your comments are valuable to us as we continuously strive to improve our guests' experience. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future. Warm regards, Reception Team

Ruthless and low Level Guest services

Customer review rating 1.0/5

Afham I. L. 🇬. Families - Confirmed reviews ALL

This hotel Staffs and Management is one of the worst i ever met and very unprofessional Greedy for Money. I was traveling Worldwide to Explore Different Types of Hotels n cities. Definitely this one not suitable for Families and evan for Individuals. I travel from LONDON I find this hotel very unsafe n unHygienic Guest service very below the standard they treat u like Lowlife standard Very Rude. They make us with over a hour's in restaurants then came saying we don't have the Dish u ordered. They still will try to charge u for sitting at restaurants

Dear Afham I., We're truly sorry to hear about your negative experience during your stay. It's disheartening to hear that you felt our staff and management were unprofessional and provided low-quality service. We take great pride in providing exceptional service to all our guests, and we apologize if we fell short of your expectations. Regarding your concerns about safety and hygiene, please be assured that the safety and well-being of our guests are our top priorities. We adhere to strict cleanliness and hygiene standards to ensure a comfortable and safe environment for all our guests. We apologize for any inconvenience caused by the delay in the restaurant and the unavailability of the dish you ordered. This is certainly not the level of service we aim to provide, and we regret any frustration it may have caused. We appreciate your feedback as it helps us identify areas for improvement. If you would like to discuss your experience further or have any other concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to restore your faith in our hotel in the future. Warm regards Adam Greenway Front Office Manager

5 stars from me 👍🏼

TripAdvisor rating 5.0/5

Voyage23616460616 Families - TripAdvisor review

Staff are lovely food was BEAUTIFUL So kind and very calm atmosphere Highly recommend , gentlemen at bar was ace , made perfect cocktails and made me and family very comfortable Great place and near to station as not originally from here Awesome trip , many thanks to the team

Dear Voyage23616460616 Thank you so much for your glowing feedback! We're thrilled to hear that you enjoyed your experience with us. Our team takes pride in providing exceptional service and creating a welcoming atmosphere for all our guests. It's wonderful to know that you appreciated the food, the ambiance, and the cocktails crafted by our talented bartender. We're glad we could make your visit memorable and comfortable. We look forward to welcoming you and your family back again soon! Warm regards Adam Greenway Front Office Manager

Great all round.

Customer review rating 5.0/5

Victoria Business - Confirmed reviews ALL

Great location , quirky hotel , clean room /bathroom - good meal i the restaurant

Hello Victoria, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great all-around experience during your recent business trip with us. It's fantastic to know that you found our hotel's location great and appreciated its quirky charm. We're glad you enjoyed your clean and comfortable room and bathroom, as well as your meal in our restaurant. We're delighted that your booking experience on the Accor website was smooth and easy, earning a perfect score of 10/10. As a valued Classic member of the ALL – Accor Live Limitless loyalty program, your continued support means a lot to us. Thank you for rating us 10/10 and for your high scores across various aspects of your stay, including arrival, check-in, accommodation, WiFi, breakfast, and our team's service. Your satisfaction is our top priority, and we're thrilled to have met your expectations. We're here to ensure your continued comfort and satisfaction. Looking forward to welcoming you back for another exceptional stay in the future! Kind Regards, Front Office Supervisor.

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Other web-users rate our hotel

  • 2,668 reviews 9.6/10 Location
  • 3,656 reviews 5.4/10 Room
  • 2,419 reviews 7.9/10 Service
  • 60 reviews 7.4/10 WiFi
  • 2,049 reviews 3.7/10 Comfort
  • 1,449 reviews 6/10 Cleanliness
  • 866 reviews 6.3/10 Breakfast
  • 9 reviews 2.7/10 Wellness Area

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