Novotel Itu Terras de São José Golf & Resort 4 stars

Customer review rating (ALL Rating) 4.4/5 3,285 reviews

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Novotel Itu Terras de São José Golf & Resort - Image 1
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Al. São Paulo Golf, no number, Condominio Terras De Sao Jose, 13306440 ITU, Brazil

Description

Hotel extras

  • Pet friendly hotel! Bring your pet to the trip. We accept dogs up to 15 kg.

  • Recreation and Leisure Team for children (from 04 years) and adults.

  • Kids Space: fun for children from 0 to 03 years old.

  • Convention centre with 17 rooms and capacity for up to 800 people.

  • Accessible for people with reduced mobility.

Our accommodation(s)

Hotel location

Novotel Itu Terras de São José Golf & Resort

Al. São Paulo Golf, no number, Condominio Terras De Sao Jose
13306440 ITU
Brazil

GPS:-23.29957, -47.29868

Telephone
Fax +55 11 2118-1401

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RARO RESTAURANTE

Taste the best of international cuisine in a warm and modern atmosphere. Enjoy our delicious buffet or à la carte menu. Don't forget to enjoy our feijoada with live music on Saturdays!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,285 reviews

TripAdvisor Rating  4.5/5  1,079 reviews

Certificate of excellence 2023

Great as always but minor improvements are required

Customer review rating 4.0/5

Leonardo P. Families - Confirmed reviews ALL

Great as always food was better, but the tennis courts needs better maintenance as it was always super dry and with uneven surface. Would suggest changing to hard courts as it requires less effort to keep it usable.

Hello, Mr. Leonardo, It's a pleasure to see you staying with us again. It is gratifying to know that our services have improved with each visit, and we are happy to know that you had a good stay. Rest assured that we will pass on your compliment to Guilherme. Your feedback is important to us as we are constantly looking to improve our services to ensure an even better experience. Regarding the courts, we have already forwarded the repair request to the maintenance team. We look forward to seeing you and your family again and providing you with a welcoming and satisfactory stay. Yours sincerely, Gislaine Ramos

Excelente

Customer review rating 5.0/5

Francisco M. M. Families - Confirmed reviews ALL

Excelente hotel!!!!

Olá, Sr. Francisco, Agradecemos o tempo dedicado em nos avaliar. É gratificante saber que teve uma excelente estadia em nosso resort. Aguardamos ansiosamente para rever você e sua família e lhe proporcionamos uma estadia acolhedora e satisfatória. Atenciosamente, Gislaine Ramos

Good stay, beautiful place

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

The staff and the food are incredible! Specially the staff, they made the difference!

Hello, Mrs. Lidiane, We appreciate you taking the time to review us. It is gratifying to know that you had a good stay with us, and that our services along with our cuisine were satisfactory. At the same time, we regret not meeting all your expectations. We want you to know that we analyze our satisfaction surveys for frequent improvements, and your comments and suggestions will be truly important. We look forward to seeing you and your family again and providing you with a welcoming and satisfactory stay. Yours sincerely, Gislaine Ramos

Amazing Resort

Customer review rating 4.5/5

Diogo I. Families - Confirmed reviews ALL

The idea was spend the weekend with my family, good drinks and foods, enjoy the place and rest the weekend to re-energized body and the mind for the incoming week. The facilities are extremely clean, pool and kids playground amazing. Most important was to drop off my daughter with monitoring kids service with safe.

Hello, Mr. Diogo, We would like to thank you for your kindness in sharing the conception of your stay with us. We are happy to read your beautiful words about your stay with us, it is gratifying to know that we provided you with great experiences, and that our gastronomy along with the leisure areas were to your liking. We look forward to seeing you and your family again and providing you with a welcoming and satisfactory stay. Yours sincerely, Gislaine Ramos

Good Stay - Good Food

Customer review rating 4.5/5

Pedro Business - Confirmed reviews ALL

The food was awesome, lots of options and every ingredient had high quality, the room was really cozy and the whole hotel facility was good, my only complaint is that there wasn't a good space to play some Card games / board games with a lot of people, normally hotels have some kind of card room, the rest of the hotel was pretty good, pool, tennis court and much more, I would rate my stay as 9/10

Hello, Mr. Pedro, Thank you for sharing your impressions of your stay with us. We are happy to know that you had a welcoming accommodation and that our gastronomic services were satisfactory. We want you to know that we analyze our satisfaction surveys for frequent improvements, and your suggestions will be truly important. We look forward to seeing you and your family again and providing you with another welcoming and satisfactory stay. Yours sincerely, Gislaine Ramos

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Other web-users rate our hotel

  • 164 reviews 6.7/10 Location
  • 750 reviews 7.1/10 Room
  • 1,085 reviews 7.8/10 Service
  • 12 reviews 3.5/10 WiFi
  • 1,020 reviews 7.6/10 Food
  • 578 reviews 7.6/10 Amenities
  • 308 reviews 6.5/10 Cleanliness
  • 268 reviews 4.7/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.