Ibis Wien Hauptbahnhof 3 stars

Customer review rating (ALL Rating) 4.6/5 855 reviews

Best price
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Ibis Wien Hauptbahnhof - Image 1
Ibis Wien Hauptbahnhof - Image 2
Ibis Wien Hauptbahnhof - Image 3
Ibis Wien Hauptbahnhof - Image 4
Canettistrasse 8, Garage Karl Popper Str 4, 1100 VIENNA, Austria

Description

Hotel extras

  • 200 m from the main train station with a direct link to the airport

  • Fresh panini 24/7 at the hotel bar

  • 311 air-conditioned non-smoking rooms, including 39 twin rooms

  • Austrian Ecolabel and ECO Label

Our accommodation(s)

Hotel location

Ibis Wien Hauptbahnhof

Canettistrasse 8, Garage Karl Popper Str 4
1100 VIENNA
Austria

GPS:48.185211, 16.379242

Telephone
Fax +43 1 90926624200

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN BAR

Enjoy drinks, snacks and hot drinks around the clock at our hotel bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  855 reviews

TripAdvisor Rating  4.5/5  958 reviews

Certificate of excellence 2024

Location Good but Service 0

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Unpleasant traveling during check out, i have already asked breakfast take way on the previous day, and weid is that they tell me to get it from nearby Noveltel, which they do not know about this, and ask me back to check with Ibis again. Unfurtunily, i do not get take way breakfast. The recpction give me the same invoice with same name for two rooms, you donot not know they are diffrent person stays? The room is old, and all is so terriable, only location good.

very good

Customer review rating 4.5/5

Lorena Business - Confirmed reviews ALL

clean room, varied and rich breakfast, friendly staff, good location

Thank you very much for your positive feedback. We are very pleased that you were satisfied with our hotel and our service and hope to welcome you again soon. Best regards Christoph Reservation - ibis Wien Hauptbahnhof

Good stay

Customer review rating 5.0/5

Ds Solo - Confirmed reviews ALL

It's clean, close to main train station, and friendly staff. This is the my second time and I will definitely return.

We very much appreciate your comments regarding your stay at the ibis Wien Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Christoph Reservation - ibis Wien Hauptbahnhof

Well located but understaffed

Customer review rating 3.5/5

Birgit H. Business - Confirmed reviews ALL

Front desk was understaffed. Only one person for check in, check out and serving the hotel bar. The staff was super friendly and tried really hard but the wait times were very long.

Thank you for sharing your feedback with us. We're glad to know that you found our location to your liking. We do apologize for the waiting times you experienced at the front desk. We appreciate your understanding and patience during these times. Your kind words about our staff mean a lot to us, and we will ensure your feedback is passed on. We hope to welcome you back in the future for a more seamless experience. Best regards Christoph Reservation - ibis Wien Hauptbahnhof

Too basic for the price

Customer review rating 2.5/5

Christine S. Families - Confirmed reviews ALL

No kettle, no phone, no tea or coffee facilities, no toiletries, it was shocking for the price charged. Had to ask for a hand towel daily. I mean you cannot get more basic than this! Pillows were so flat. Breakfast was probably the only decent thing.

We appreciate your feedback and regret to hear that your experience did not meet your expectations. We would like to clarify that as a 3-star property, certain facilities like a kettle in the room are not part of our service. We do offer hot drinks at our bar. About the phone we have to explain, that we strive to go with the newest technologies which is why we have an app for room service instead of a phone. We apologize for the inconvenience with the hand towel and the pillows. We're pleased to hear that you enjoyed our breakfast. Your feedback is important to us and we hope for the opportunity to better serve you in the future. Best regards Christoph Reservation - ibis Wien Hauptbahnhof

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,463 reviews 9.8/10 Location
  • 1,938 reviews 7.2/10 Room
  • 1,618 reviews 9/10 Service
  • 73 reviews 8/10 WiFi
  • 1,253 reviews 9.9/10 Breakfast
  • 833 reviews 8.4/10 Cleanliness
  • 335 reviews 9.2/10 Vibe
  • 202 reviews 9.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.