Novotel Avignon Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,515 reviews

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20 BOULEVARD SAINT ROCH, 84000 AVIGNON, France

Description

Hotel extras

  • Secure underground car park

  • Relaxation area (sauna, hammam, hot tub) and massage rooms

  • 700 m2 of meeting rooms bathed in light for your seminars

  • Bar and restaurant with patio view

  • Pool and patio available.

Our accommodation(s)

Hotel location

Novotel Avignon Centre

20 BOULEVARD SAINT ROCH
84000 AVIGNON
France

GPS:43.942698, 4.802439

Telephone
Fax +33 4 32 74 70 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE PATIO

The restaurant Le Patio offers Mediterranean cuisine prepared with fresh, seasonal products.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,515 reviews

TripAdvisor Rating  4.0/5  2,041 reviews

Avoid at all cost!

TripAdvisor rating 1.0/5

MauricioDe TripAdvisor review

Definitely not a 4 star hotel. Payed €220 a night for old-stained room furniture, neglected pillows, no room clean-up, terrible noise insulation, mediocre food, rotting apples on breakfast buffet, ice-cold temperature pool, no apology and an offer to reimburse the cost of parking for all the inconveniences (which equaled 5% of the total amount charged for our stay). This is what you’d expect from a 2-3 star hotel that charges no more than €80 a night.

Very good hotel in the center

Customer review rating 4.0/5

Helena Families - Confirmed reviews ALL

Very clean rooms, good food, nice location

Well located.

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Receptionists were generally polite and helpful except one, who just appeared to be polite.

Good location and comfortable room

Customer review rating 4.0/5

Robert A. Solo - Confirmed reviews ALL

Overall favorable experience but tainted by preventable scary experience of being locked in one of two stairwells and only getting out by being strong enough to force open a door- this stairwell was close to my room and was not locked and had no warnings about not using it- could be disastrous for children or less physical persons

Great location, average stay

Customer review rating 2.5/5

Justin B. Couples - Confirmed reviews ALL

As an Accor member I have stayed at many Accor hotels. On this trip to France we have only stayed with Accor of which there were three different residences and at two of those stays we booked two rooms for guests joining us. While we found the staff to be friendly and accomodating, there appeared to be a lack of management and structure. 1. Main lobby bathrooms were unmaintained. In the last night we visited the lobby bar, I could see on the cleaning table in the bathroom at approx 9pm that it had not been cleaned all day (no date marked on the paperwork displayed). 2. On occasion we witnessed staff who presented as unprofessional in view of guests. An example was a bar staff that might have been in a training program sat at the bar (on the guest side) awaiting for our cocktails to be made before bringing them over. 3. In the room, no water was supplied and the beverages which were complimentary were inconsistently replaced. Eg. we drank a Coke Zero and it was replaced with another coke (full sugar). Also coffee, tea, sugar, milk, etc was not replaced daily during cleaning . Had to ask every morning for tea or coffee. 4. The fridge was also unclean with what appeared to be some muck stuck to the freezer. We couldn’t access the balcony - of which we paid extra for a suite. 5. When I requested an iron, it was promptly delivered but without any ironing board. 6. An alarm was activated at around 3am. We got dressed and started to head down and then it stopped. No announcement was made to reassure us that we could return to bed. In the morning we had to ask what was the reason for the disturbance and were told it was someone smoking in the room. There were many children staying at that time and I can only inagine how much more annoying this would have been for those parents. In summary, the staff were friendly but had no guidance (in my opinion). At no time were we greeted by management or witnessed anyone that appeared to be of management status. Was there a manager present at all????

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Other web-users rate our hotel

  • 521 reviews 9.1/10 Location
  • 741 reviews 6.8/10 Room
  • 753 reviews 8.7/10 Service
  • 321 reviews 6.5/10 Breakfast
  • 274 reviews 4.9/10 Cleanliness
  • 248 reviews 4.6/10 Food
  • 115 reviews 4.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.