Novotel Avignon Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,522 reviews

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Novotel Avignon Centre - Image 1
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20 BOULEVARD SAINT ROCH, 84000 AVIGNON, France

Description

Hotel extras

  • Secure underground car park

  • Relaxation area (sauna, hammam, hot tub) and massage rooms

  • 700 m2 of meeting rooms bathed in light for your seminars

  • Bar and restaurant with patio view

  • Pool and patio available.

Our accommodation(s)

Hotel location

Novotel Avignon Centre

20 BOULEVARD SAINT ROCH
84000 AVIGNON
France

GPS:43.942698, 4.802439

Telephone
Fax +33 4 32 74 70 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE PATIO

The restaurant Le Patio offers Mediterranean cuisine prepared with fresh, seasonal products.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,522 reviews

TripAdvisor Rating  4.0/5  2,040 reviews

Good location and comfortable room

Customer review rating 4.0/5

Robert A. Solo - Confirmed reviews ALL

Overall favorable experience but tainted by preventable scary experience of being locked in one of two stairwells and only getting out by being strong enough to force open a door- this stairwell was close to my room and was not locked and had no warnings about not using it- could be disastrous for children or less physical persons

Great location, average stay

Customer review rating 2.5/5

Justin B. Couples - Confirmed reviews ALL

As an Accor member I have stayed at many Accor hotels. On this trip to France we have only stayed with Accor of which there were three different residences and at two of those stays we booked two rooms for guests joining us. While we found the staff to be friendly and accomodating, there appeared to be a lack of management and structure. 1. Main lobby bathrooms were unmaintained. In the last night we visited the lobby bar, I could see on the cleaning table in the bathroom at approx 9pm that it had not been cleaned all day (no date marked on the paperwork displayed). 2. On occasion we witnessed staff who presented as unprofessional in view of guests. An example was a bar staff that might have been in a training program sat at the bar (on the guest side) awaiting for our cocktails to be made before bringing them over. 3. In the room, no water was supplied and the beverages which were complimentary were inconsistently replaced. Eg. we drank a Coke Zero and it was replaced with another coke (full sugar). Also coffee, tea, sugar, milk, etc was not replaced daily during cleaning . Had to ask every morning for tea or coffee. 4. The fridge was also unclean with what appeared to be some muck stuck to the freezer. We couldn’t access the balcony - of which we paid extra for a suite. 5. When I requested an iron, it was promptly delivered but without any ironing board. 6. An alarm was activated at around 3am. We got dressed and started to head down and then it stopped. No announcement was made to reassure us that we could return to bed. In the morning we had to ask what was the reason for the disturbance and were told it was someone smoking in the room. There were many children staying at that time and I can only inagine how much more annoying this would have been for those parents. In summary, the staff were friendly but had no guidance (in my opinion). At no time were we greeted by management or witnessed anyone that appeared to be of management status. Was there a manager present at all????

Good location

Customer review rating 4.0/5

Alexandre Families - Confirmed reviews ALL

The staff are helpful. The rooms are confortable and the location is very nice, in front of the entrance to old city. The breakfast is good too.

Good Location

Customer review rating 4.0/5

Ronf Couples - Confirmed reviews ALL

Big room and bed, with kettle and coffee provided. Reasonable breakfast. Good, secure parking facilities.

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Avignon Centre. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quentin Reception Team

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Extremely helpful given the time of our arrival

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Quentin Reception Team

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Other web-users rate our hotel

  • 518 reviews 9.1/10 Location
  • 740 reviews 6.8/10 Room
  • 753 reviews 8.7/10 Service
  • 323 reviews 6.5/10 Breakfast
  • 272 reviews 5/10 Cleanliness
  • 247 reviews 4.5/10 Food
  • 116 reviews 4.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.