Mercure Box Hill Burford Bridge Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 834 reviews

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Mercure Box Hill Burford Bridge Hotel - Image 1
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At the Foot of Box Hill, RH5 6BX DORKING, United Kingdom

Description

Hotel extras

  • Outdoor heated swimming pool available to guests. Seasonally open.

  • Quiet location overlooking the tranquil River Mole and close to National Trust walks.

  • Onsite private parking available to guests.

  • Ideal for meetings, private functions and weddings for up to 180 people.

  • Emlyn's Restaurant offers hearty seasonal local dishes.

Our accommodation(s)

Hotel location

Mercure Box Hill Burford Bridge Hotel

At the Foot of Box Hill
RH5 6BX DORKING
United Kingdom

GPS:51.254146, -0.321841

Telephone
Fax +44 1306 880386

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EMLYN RESTAURANT

Emlyn Restaurant is open to residents and non-residents alike. Overlooking the gardens, you can experience fine British contemporary cuisine in an exquisite setting. Al fresco dining is available in our beautifully landscaped gardens.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  834 reviews

TripAdvisor Rating  3.5/5  1,012 reviews

The best day EVER

TripAdvisor rating 5.0/5

ellenmM7557OO TripAdvisor review

We got married on 27/04/2024 at this magical venue. We truly had the most amazing few days here and we can’t thank the staff enough. A special shout out to Kiki and Mani who were just incredible throughout it all and could not do enough for us. We stayed the night before the wedding and from the moment we arrived we were treated like kings and queens. The morning of the wedding, the staff could not do enough for us again, checking if we were ok and bringing us up tea, coffee, orange juice, bacon sandwiches, warm crossaints. The morning was so enjoyable and we had the best time getting ready. The whole wedding was incredible, the food was amazing, the staff were amazing, nothing was too much trouble. The hotel rooms were lovely, cosy and comfortable. I can’t thank Kiki and Mani enough for being with us on our special day and we will remember it forever. I would recommend this venue to anyone and everyone and we are so pleased we had our wedding here. The best day of our lives. Thank you all so much at Burford Bridge for giving us the best day we could ever ask for.

A Dream Wedding Venue And A Team Who Go Above And Beyond!

TripAdvisor rating 5.0/5

Katrina M TripAdvisor review

My sister's wedding at the Mercure Box Hill Burford Bridge Hotel was fantastic, and I couldn't wait to share our amazing experience! From the moment we arrived, it was evident that this venue was something truly special. The picturesque surroundings provided the perfect backdrop for a romantic and unforgettable celebration. The staff at the hotel went above and beyond to ensure that every detail was taken care of, making us feel welcome and pampered from start to finish. I have to give a special shoutout to KiKi and Mani, whose dedication and hard work truly made a difference in making the day so magical. They were always there to answer any questions and accommodate our every request, ensuring the bride, groom, and all the guests felt well looked after. They went above and beyond! The rooms were comfortable and beautifully appointed, The morning of the wedding was stress-free, thanks to the seamless coordination of the hotel team, which ensured we had tea, coffee, breakfast, and Prosecco. The ceremony space was stunning, and the reception was flawlessly executed. The food was delicious, and the service was impeccable. It was clear that the entire team at the Mercure Box Hill Burford Bridge Hotel takes great pride in what they do, and it truly showed in every aspect of our experience. I can't recommend this venue highly enough for anyone looking for a truly special place to celebrate their big day. Thank you to the entire Mercure Box Hill Burford Bridge Hotel team for making my sister's wedding day so perfect and unforgettable.

Good location

Customer review rating 3.5/5

Anthony P. Families - Confirmed reviews ALL

Charming hotel but not over the weekends due to receptions

Nice Hotel, staff very helpful

Customer review rating 4.0/5

Rw Business - Confirmed reviews ALL

Lovely location for walking

Mixed bag

Customer review rating 3.0/5

Nicola N. Families - Confirmed reviews ALL

We booked two rooms, one was absolutely lovely (the twin my crown up children shared) and one standard double. In the standard double, a bedside lamp was broken and wobbly and when switched on, the bulb blew. This shorted out the wall lights and we had to get the manager to find the switch board to get the light to the bathroom back on. The mini fridge was not working either and the toilet didn't flush properly. A disappointing room. The staff however, were excellent, nothing was too much trouble and they were helpful, polite and welcoming.

Thank you for your very kind words and understanding during your stay. I am sorry you encountered these issues and grateful for you understanding. Best wishes William

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Other web-users rate our hotel

  • 281 reviews 8.2/10 Location
  • 757 reviews 6/10 Room
  • 739 reviews 7.8/10 Service
  • 7 reviews 4.2/10 WiFi
  • 270 reviews 6.4/10 Breakfast
  • 255 reviews 5/10 Cleanliness
  • 195 reviews 9.4/10 Pool
  • 144 reviews 5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.