โนโวเทล บาหลี นูซา ดัว โฮเทล แอนด์ เรสซิเดนซ์ 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.4/5 รีวิว 1,169 รายการ

โนโวเทล บาหลี นูซา ดัว โฮเทล แอนด์ เรสซิเดนซ์ - Image 1
โนโวเทล บาหลี นูซา ดัว โฮเทล แอนด์ เรสซิเดนซ์ - Image 2
โนโวเทล บาหลี นูซา ดัว โฮเทล แอนด์ เรสซิเดนซ์ - Image 3
โนโวเทล บาหลี นูซา ดัว โฮเทล แอนด์ เรสซิเดนซ์ - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • The Square ร้านอาหารแบบเปิดโล่ง

  • กิจกรรมบนชายหาดและกีฬาทางน้ำมากมาย

  • สิ่งอำนวยความสะดวกด้านสปาและการพักผ่อน

ที่พักของเรา

Take advantage of our Flight + Hotel offers

Discover

สถานที่ตั้งโรงแรม

โนโวเทล บาหลี นูซา ดัว โฮเทล แอนด์ เรสซิเดนซ์

Jl Pantai Mengiat, BTDC Complex Po Box 116
80363 บาหลี
อินโดนีเซีย

พิกัด:-8.808674, 115.225371

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ร้านอาหาร
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • บริการในห้อง

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.4/5  รีวิว 1,169 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 3,866 รายการ

Certificate of excellence ปี 2024

3 Star experience in pretty setting

คะแนนจาก Tripadvisor 3.0/5

UK-Colorado รีวิวที่ได้รับการรับรองจาก TripAdvisor

The resort grounds are well maintained and quite pretty. Many of the units are privately owned and you can sometimes find a more favorable rate via Airbnb or similar. We booked a private, 3-bedroom residence with private splash pool and terrace that was the right rate for the experience. The resort is land locked, so the pool gets no breeze. It can be dreadfully hot in the bar, restaurant and pool area. The hotel does have a van that runs every 15 minutes to their own private beach area which is a bit tired looking and a weak experience compared to the Grand Hyatt, Ayodya, Westin, or St Regis. The hotel runs buffets multiple nights of the week for dinner (and they're not great...lots of option, but the food is mediocre). If you want to eat off the menu instead of the buffet, it's a 45 min to 1 hr time frame to get food. We ate off-site more often than not and patronized the smaller, air conditioned cafe at the resort for breakfast/lunch. It's a 50,000 rupiah ($3USD) min charge for a taxi within a couple of miles to other hotels and restaurants, but most things are walkable if you don't mind the heat. The breakfast buffet is large, expensive (for Bali) and not worth it (imo). Not all units have cooking facilities. Ours had a microwave and a cook top (no oven). The tour desk seems to be a "pass thru" service: they pass your WhatsApp number to the tour provider and the rate seems to reflect you pay the hotel for the connection. You can alternatively walk outside to the street and coordinate your own tour. The staff are all very pleasant. Laundry service was very good. Maintenance was very responsive to many minor problems in the room. As other reviews state, the hotel is a bit older and showing its age. The grounds may look 5 star, but the rooms, food, service, restaurant options and shops are not. Maybe 3.5

Dear our lovely guest, Thank you for sharing your experience with us. I am deeply sorry and sad in the same time to read such comments and review. I can only regret that you have not share with us you doubts and concern before your departure. Today I can only apologize as I can read that we have not full filled your expectations and you have encountered some inconvenience during your stay. In order for us to take a corrective measure, kindly give us details of your feedback. Please also inform us what your room number was. For further correspondence please contact our guest experience at email: guest.experience@novotelnusaduabali.com Once again thank you for sharing your feedback & I am looking forward to receive your email at your earliest convenience. Kind Regards, Christophe Bernard Keramaris General Manager

Not a Luxury Escape

คะแนนจาก Tripadvisor 1.0/5

Ebonyh ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

We booked the Novotel Nusa Dua through Luxury Escapes, primarily because it had larger apartment style rooms and facilities for children (Kids Club, playground et). In retrospect I really should have read some of these reviews more closely and booked elsewhere. As others have said, this hotel is worn. The housekeeping and grounds staff are doing their best to make it presentable, but there no looking past what it is - an old, aging hotel. This is perhaps most evident in the Kids Club, which resembles a dungeon with minimal activities, rather than a fun, vibrant place for kids to hang out. The playground looks quite good, but in reality you can barely use it. There’s no shade cloth over the structure meaning that it’s fully exposed to the Balinese sun and thus too hot for little ones to play on except in the early morning or late afternoon. The rooms, though spacious are dark and as tired as the resort. The kitchen “facilities” are sparse - to microwave, toaster or oven. No bowls and about 4 pieces of cutlery, 4 plates, 2 cups…. It’s not useable at all. There are no amenities in the bathroom either, you need to ask for them if you want them. The food at the resort is barely edible. The breakfast buffet is one of the most average (in terms of food quality) that I’ve seen and requires salt and condiments to make it consumable. We had dinner here one night and vowed not to order another thing from the kitchens of the hotel. Perhaps it no surprise that delivery drivers turn up daily, delivering food. Why eat here when the food is so average and so expensive? The pool is another frustration. It’s rare for anyone from the pool bar to do the rounds and see if you need anything and it’s annoying to have to walk from one side of the pool to other to ask. The toilets are also poorly positioned and require you to walk virtually the whole way around the pool to access them. I saw concerningly few people make this effort and didn’t use the pool much after that. It’s not all doom and gloom though, the grounds are nicely maintained, the housekeeping staff are friendly and attentive. The remaining staff are friendly enough, but inattentive. This resort really needs a refresh in not only its presentation but also service and food standards. The management may not be able to change the construction of the hotel, but they could certainly improve the quality of service and food provided to guests to start improving the quality of their stay. Until this happens, I wouldn’t recommend staying at this hotel.

Dear Mrs. Ebonyh, Greetings from Novotel Bali Nusa Dua Hotel and Residences. Thank you for taking the time to tell us about your experience. First of all, please allow me to express my sincerest apologies in regards to the experience that did not meet your expectation. It is always disappointing to read comments from a guest who had unpleasant experience at the hotel as all guest commentaries are seriously taken. We truly regret that during your stay, there was no information provided to us regarding any discomfort you experienced. We do not allow food delivery to be sent to the room due to food safety reasons. Regarding for the amenities, we do not set up in the room to avoid waste, however you can inform us anytime to request amenities in the room. We strive to continuously improve the quality of our services to give better experience for our guest Please assure that your feedback has been well documented and will be certainly looked into. Once again thank you for your review, in the meantime I am wishing you all the best for your future travel. Kind Regards, Christophe Bernard Keramaris General Manager

Disappointed

คะแนนจาก Tripadvisor 3.0/5

Trail00566461468 ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Dont assume an apartment equals the ability to cook your own meals like you would elsewhere . Note that there’s omission of microwave and oven (unless you want to PAY for the privilege of a microwave). Utensils are at a minimum. No bowls. Visit the ‘vivre gormet’ website and order delivery from there (food is delicious and well priced) Pool is quite nice. Those looking to have a Nanny, consider the depth at the deepest area (145cm), the entire lower pool. Some Nannys can’t stand properly and confidently watch your children. You may be limited to the upper area which is very busy. A bridge of some sort is needed to avoid the long route to the restaurant or bar. Don’t pay for the breakfast in advance, you’ll quickly realise the quality and range are dull. Restaurant is small when considering the number of buildings/rooms visiting during peak times at breakfast. Bar prices are ++ and are very similar to AUD pricing. The beach is a 10 min walk or a bus shuttle that leaves every 15 mins. Kids club is dated and small. ‘Kids’ pool is completely separate from the main pool area, tucked away between the tourist desk and kids club. No seating or bag storage space in the vicinity. Our Nanny was told off by staff for taking our children back in at breakfast to grab a handful of prawn crackers and marshmallow, but when my husband asked what was wrong they ‘invited’ him in for more food. Staff otherwise appeared quite nice. I paid full rates and extra for breakfast with no inclusions (no lux escape deal or the like) Considering this establishment boasts about being family friendly, I’m quite disappointed and will never return. (Travelled with 9 and 6 year old, 11 nights. Traveled to Bali 15+ occasions)

Dear Mr/Mrs. Trail00566461468, Thank you for sharing your experience with us. I am deeply sorry and sad in the same time to read such comments and review. I can only regret that you have not share with us you doubts and concern before your departure. Today I can only apologize as I can read that we have not full filled your expectations and you have encountered some inconvenience during your stay. In order for us to take a corrective measure, kindly give us details of your feedback. Please also inform us what your room number was. For further correspondence please contact our guest experience at email: guest.experience@novotelnusaduabali.com Once again thank you for sharing your feedback & I am looking forward to receive your email at your earliest convenience. Kind Regards, Christophe Bernard Keramaris General Manager

Check in at Novotel Nusa dua

คะแนนจาก Tripadvisor 5.0/5

DIKA999BALIDRIVER ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

take guests to check in at Novotel Hotel Nusa Dua, this is our experience of entering this hotel, quite large, close to the beach, very nice, our guests were very satisfied staying there, so if you are looking for accommodation in the Nusa Dua area, we recommend Novotel Hotel Nusa two🙏

Dear DayTrip17776247211, Thank you for taking the time to share your experience with us. We're delighted to hear that you and your guests enjoyed your stay at Novotel Hotel Nusa Dua. We're glad to know that you found our hotel to be conveniently located near the beach and that your guests were satisfied with their stay. Your recommendation means a lot to us, and we appreciate your kind words. We look forward to welcoming you and your guests back for another wonderful stay in the future. Warm Regards, Christophe Bernard Keramaris General Manager

Good choice for holiday

คะแนนจาก Tripadvisor 5.0/5

quynh b รีวิวที่ได้รับการรับรองจาก TripAdvisor

The hotel is very clean, nice staff. Thank Ms Syaicom with warm welcome my family. There is a big swimming pool my children enjoy and love so much as well as delicious food with reasonable price. They supply the shuttle bus to the beach every 15 minutes and shuttle to the shopping counter. There are a lot of fun besides shopping mall. We can find restaurant, water blow, theatre…. It’s compound and very beautiful.

Dear Our lovely guest, Warmest Greeting’s from Novotel Bali Nusa Dua Hotel & Residence. Thank you for taking your valuable time to share about your recent experience at the Novotel Bali Nusa Dua Hotel & Residences. It is always a pleasure to receive positive feedback. I am very pleased to know that you had a great holiday with us. Your comments regarding staff and the hotel facilities are truly valued. I do hope this experience will lead you back to us in the near future. Thank you again for sharing your experience, we look forward to welcome you back on your next visit to Bali. Kind Regards, Christophe Bernard Keramaris General Manager

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

การให้คะแนนโรงแรมของเราโดยผู้ใช้เว็บไซต์อื่น

  • 459 ความคิดเห็น 9.2/10 ทำเล
  • 1,082 ความคิดเห็น 6.9/10 หัองพัก
  • 1,200 ความคิดเห็น 8.9/10 บริการ
  • 25 ความคิดเห็น 5.4/10 อินเทอร์เน็ต
  • 373 ความคิดเห็น 6.7/10 ความสะอาด
  • 327 ความคิดเห็น 7.9/10 อาหารเช้า
  • 76 ความคิดเห็น 9.8/10 อาณาบริเวณ สุขภาพ

สนับสนุนโดย Trustyou

สถานประกอบการอื่นของเราที่อยู่ใกล้เคียง

ดูโรงแรมทั้งหมดของเราใน บาหลี