โนโวเทล บาหลี เบนัว 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.5/5 รีวิว 536 รายการ

โนโวเทล บาหลี เบนัว - Image 1
โนโวเทล บาหลี เบนัว - Image 2
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รายละเอียด

ความพิเศษของโรงแรม

  • ห้องซาวน่าและสปาทรีทเมนท์แสนผ่อนคลาย

  • ห้องอาหาร Cocos Beach มองเห็นทิวทัศน์ท้องทะเล

  • สกีน้ำ ดำน้ำแบบสกูบ้า เรือท้องกระจก

ที่พักของเรา

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สถานที่ตั้งโรงแรม

โนโวเทล บาหลี เบนัว

70 Jalan Pratama, Tanjung Benoa
80361 นูซา ดัว
อินโดนีเซีย

พิกัด:-8.764232, 115.222399

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ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • รถรับส่ง
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • บริการในห้อง

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.5/5  รีวิว 536 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 3,679 รายการ

Certificate of excellence ปี 2024

Honest review

คะแนนจาก Tripadvisor 2.0/5

Michelle M ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

The hotel is ok. The pools are nice but the rooms are run down and lacking !! No mini bar, no hand towels or face washers the soap was the same as the shampoo and conditioner. 90% of the staff weren’t friendly . $9.50 for two scoops of ice-cream (really?) very average service you have to track people down to get a drink, The manager walks around like the king , talking loudly on his mobile phone and barking orders at staff. Noooo we’re not impressed !!! The beach isn’t really beach access …. Worst beach on the strip …. Don’t be fooled you can do better in nusa dua and it ain’t in this hotel !

Dear Michelle M, Warmest greeting from Novotel Bali Benoa! Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. We are sorry to hear about the issues you encountered with your room, amenities, and service. Your comments regarding the lack of a minibar, hand towels, face washers, and the quality of our toiletries are noted, and we will address these concerns with our housekeeping team. Additionally, we regret that our staff service and pricing did not meet your expectations, and we will work on improving in these areas. We apologize for any discomfort caused by the behavior of our management. This is not reflective of the standard of service we strive to provide, and we will address this internally. We appreciate your feedback about the beach access and will take it into consideration for future improvements. We hope you will give us another chance to provide you with a better experience. Sincerely, Ahmad Akbar - Resident Manager

Novotel Bali Benoa

คะแนนจาก Tripadvisor 5.0/5

Explore41721042377 รีวิวที่ได้รับการรับรองจาก TripAdvisor

My stay at the Novotel Bali Benoa was simply fantastic. This hotel offers everything one could wish for a relaxing vacation. Here are my impressions in detail: Food: The culinary offerings at Novotel Bali Benoa were excellent. The breakfast buffet was rich and varied, with a wide selection of international and local dishes. The hotel's restaurants offer outstanding dishes that are both delicious and visually appealing. Particularly noteworthy is the beachside dinner, which stands out not only for the quality of the food but also for its romantic atmosphere. Service: The service at Novotel Bali Benoa is exemplary. The staff is always friendly, helpful, and attentive. Every wish is almost anticipated. I especially want to highlight the worker Astari, who personally took care of our well-being and always had an open ear for our concerns. Her hospitality made our stay truly special. Cleanliness: The cleanliness throughout the hotel is impressive. The rooms are thoroughly cleaned daily, and the public areas are always well-maintained and clean. This significantly contributes to the pleasant atmosphere in the hotel. Location: The location of Novotel Bali Benoa is ideal for a relaxing vacation. The hotel is situated in a quiet area but is in close proximity to various attractions and the beautiful Places. Amenities: The hotel offers a variety of amenities that make the stay even more comfortable. The spacious rooms are modern and stylishly furnished, equipped with all necessary amenities. The fitness room is well-equipped, and there is an extensive wellness program that leaves nothing to be desired. Pool Area: The pool area is a real highlight of the hotel. The large pool landscape with a beautiful view of the surrounding tropical gardens invites you to relax. There are plenty of loungers and shaded areas, making it easy to spend the entire day by the pool. The infinity pool, in particular, offers breathtaking views and is the perfect spot to enjoy the sunset. Conclusion: My stay at Novotel Bali Benoa was thoroughly enjoyable. The hotel impresses with excellent food, top-notch service, impeccable cleanliness, an ideal location, and numerous amenities. A special thanks to the manager, Devi, whose hospitality and dedication made our vacation unforgettable. I highly recommend this hotel and look forward to my next visit.

Dear Explore41721042377, Warmest greeting from Novotel Bali Benoa! Thank you for your fantastic review of Novotel Bali Benoa. We're thrilled that you enjoyed our excellent food, friendly service, cleanliness, and amenities. Special thanks for mentioning Astari and Devi, we’ll share your kind words with them. We're glad you found our location ideal and the pool area relaxing. We look forward to welcoming you back for another memorable stay. Sincerely, Ahmad Akbar - Resident Manager

Family friendly low key resort in Benoa

คะแนนจาก Tripadvisor 4.0/5

Mojoey ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Stayed for 5 nights as part of a package. Very slow check-in as they weren't expecting us(?). After the initial niggles, we had a very chill time. Stayed in the upgraded rooms on the beach side. Tv was big and bed comfy. Breakfast was good, eggs and pancakes cooked for you, regular restocking of items. Coffee machines were a bit outdated. The breeze everyday made the main pool a challenge - umbrellas couldn't go up due to the winds. Pool attendants were sticklers for towels. Beach out front not appealing to swim in. Overall the staff were great. This is a very quiet area so great if you just want to hang by the resort. Lots of families due to school holidays. Don't expect a 5 star resort when you're not paying 5 star prices. Also please stop with the plastic straws Accor!

Dear Mojoey, Warmest greeting from Novotel Bali Benoa! Thank you for taking the time to share your feedback about your recent stay with us. We apologize for the initial inconvenience during check-in and appreciate your patience. We are delighted to hear that you enjoyed your upgraded room, the breakfast offerings, and found our staff to be great. Your comments about the pool umbrellas and the coffee machines have been noted and will be looked into for improvements. Regarding the beach, we understand your concerns and are working on ways to enhance its appeal. We are also pleased to inform you that we have transitioned to eco-friendly straws made from cassava as part of our commitment to sustainability. Thank you for choosing our resort, and we hope to welcome you back in the future for an even better experience. Sincerely, Devi Asmara - Room Division Manager

Definitely not a 5 Star hotel

คะแนนจาก Tripadvisor 1.0/5

Francois S ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

This is the worse hotel we have ever stayed. They advertise as a 5 star hotel which definitely not, the service is terrible, the rooms and equipment are dirty. It’s a waste of money to stay at this old accommodation which needs a major upgrade. Not recommended at all.

Dear Francois S, Warmest greeting from Novotel Bali Benoa! Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize that your experience did not meet your expectations and that you were dissatisfied with our service and facilities. We are very sorry to hear that you found our service terrible and the rooms and equipment dirty. This is not reflective of the standards we aim to uphold, and we regret that we did not meet your expectations. We take all feedback seriously and are committed to improving our guests' experiences. Your comments about the need for major upgrades have been noted, and we will be discussing them with our management team to address these concerns. We appreciate your honesty and thank you for bringing these issues to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a better experience. Sincerely, Devi Asmara - Room Division Manager

Lovely New Hotel

คะแนนจาก Tripadvisor 5.0/5

GCP1911 ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Lovely hotel. We were upgraded to a room on the beach side which was exceptionally good. Staff were all friendly. Prices for drinks were more than in Sanur. We found some nice restaurants outside the hotel within a 10 minute walk. Great hotel if you want to relax but not a great deal in the local area other than water sports.

Dear GCP1911, Warmest greeting from Novotel Bali Benoa! Thank you for your lovely review! We're delighted to hear that you enjoyed your stay and appreciated the upgrade to a beachside room. It's wonderful to know that our friendly staff contributed to your positive experience. We acknowledge your feedback regarding the drink prices and will take it into consideration. We're glad you found nice restaurants within walking distance and enjoyed the local dining options. Our hotel is indeed perfect for relaxation, and we're happy you enjoyed that aspect. While the local area may not offer extensive attractions beyond water sports, we hope the tranquility and amenities of our hotel made for a pleasant stay. We look forward to welcoming you back for another relaxing visit. Sincerely, Ahmad Akbar - Resident Manager

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

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