โนโวเทล บาหลี เบนัว 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.5/5 รีวิว 457 รายการ

โนโวเทล บาหลี เบนัว - Image 1
โนโวเทล บาหลี เบนัว - Image 2
โนโวเทล บาหลี เบนัว - Image 3
โนโวเทล บาหลี เบนัว - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • ห้องซาวน่าและสปาทรีทเมนท์แสนผ่อนคลาย

  • ห้องอาหาร Cocos Beach มองเห็นทิวทัศน์ท้องทะเล

  • สกีน้ำ ดำน้ำแบบสกูบ้า เรือท้องกระจก

ที่พักของเรา

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สถานที่ตั้งโรงแรม

โนโวเทล บาหลี เบนัว

70 Jalan Pratama, Tanjung Benoa
80361 นูซา ดัว
อินโดนีเซีย

พิกัด:-8.764232, 115.222399

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ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • รถรับส่ง
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • บริการในห้อง

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.5/5  รีวิว 457 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 3,667 รายการ

Certificate of excellence ปี 2024

Lovely few days spent in Nusa Dua

คะแนนจาก Tripadvisor 4.0/5

Travel63808501126 Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Remembering that this is a mid level resort we had a wonderful time. The staff are all very obliging and friendly. The breakfast was plentiful and constantly being replenished. The room was very good and kept well serviced and clean during our 6 day stay. Commendations to Widani who looked after our room. They have a great day spa and I enjoyed a couple of massages and again very happy with Arsani and her service. There are 2 pools both have towels available and lots of day beds to relax in. We left feeling like we had had a wonderful break and been well cared for.

Novotel Benoa

คะแนนจาก Tripadvisor 4.0/5

pflynn58 รีวิวที่ได้รับการรับรองจาก TripAdvisor

My wife and I went on a deal with two other couples, good friends.It is my first time to Bali. The resort had arranged for us to be picked up at the airport, and we all arrived, within 50 minutes to check-in. For convenience, one couple had booked the deal and paid for it after we paid them for our share. When we all checked in having separate room accounts seemed to be difficult, mostly because the staff did not understand the arrangement, between the couples, although after some time at the counter and about 6 staff members being involved, it was or seemed easy, each couple would attach a credit card to each room, we all thought that this would fix the situation, but no, every time someone brought a drink or a coffee and went to sign for it even as each had deposited $100 to help cover expenses for the resort, the bill was questioned, because it was not the correct name on the account. It was not easy for the staff. We could always see their concern, as they always had to go and see a manager for help. Our deal was in a garden room, with all meals and 1 hour of free-flowing drinks for 2 days a 1-hour massage for a total of 4 hours. It's a good deal. The location is Benoa, which is on a separate peninsular, next to what seems the main water sports area. Set in a fern and palm-filled area, a protected almost private beach, 2 pools, and sun lounges, the photos of the resort were not lying, what they show is what is there. Our room was a good size, with a king-size bed, separate toilet and shower,shampoo and shower gel. and a small balcony overlooking the lush garden. The TV was good size just not great reception all the time, very good air conditioning, blackout blinds so you can sleep in. We all had breakfast each morning, lots to choose from, eggs prepared how you wanted them, pastries,fruit and Indonesian food as well. For lunch or dinner, there are two menus, one for the deal and a non-deal menu, almost the same apart from the Grill section which was not in the deal menu. The free-flowing drinks were always welcomed. Filtered bottled water was supplied every day to your room, and there was a filtered water supply. Taxis were cheap, traffic is Asian always bad, so be patient. Ice creams and pastries by the pool were wonderful. The general staff look after you in every area. Lots of restaurants are just minutes away, with three courses each and a couple of cocktails for $A50. Looking forward at going back

A hidden gem, in a hidden gem of a location.

คะแนนจาก Tripadvisor 5.0/5

Peter D รีวิวที่ได้รับการรับรองจาก TripAdvisor

A week long stay and it was an incredibly relaxing and pleasurably time spend at Novotel Benoa. We decided on this hotel after we carefully considered their location and privacy from surrounding areas. We also were able to secure some inclusions which added to the value in the stay. Having stayed at Novotel Nusa Dua previously we had high expectations. We were warmly greeted at the airport and promptly taken to the hotel. Check in was a breeze and our kids were excited by the family room. For the time there this room was suitable and offered enough space. The room was made every day and thanks to the cleaning team for reorganising things from the mess we would make (including the mosquito repellent provided in our room). The meals were excellent with plenty on offer for breakfast. Coco's made a wide selection of western and local dishes, all of which were very good. Of an evening a drink by the bar or by the beach side pool gave good reason for a night cap and to enjoy the last of the weather. The kids club while smaller than Novotel Nusa Dua, provided enough and was made special by the team who looked after the kids. The hotel massage from Inbalance was very good, and from the number we had, we were impressed by the professionalism and quality provided. Overall, the property is quietly located in a less busy part of Bali and where you can expect many families and couples to consider. There are external eating options, supermarkets and laundry all within close walking distance. We felt very secure in this location and the private beach prevented any beach vendors from unwelcomed advances. Being within 10 minutes of the toll road made taxi rides to the airport, Zoo, water parks, and other parts of Bali reasonably easy to access. The grounds and property are meticulously kept. The number of pools gave great choice for the kids, although the beachside infinity pool was a favourite. There is a lot to appreciate about this property, and now nearly 30 years old, it embodies all there is to love about tropical architecture....it's very open, welcoming and takes advantage of the seaside location. The many staff/people there have been with the hotel for over a decade and this family environment really adds to the respect they have for their guests. They've done well to stick together post COVID and maintain their hotel. A memorable time with memorable people, and well worth it.

Dear HindleyHunter11, Warmest greeting from Novotel Bali Benoa! We glad to hear that you had an amazing stay with us and We very much appreciate for sharing your very detail wonderful comments regarding your stay at Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will ensure to share your lovely comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services Thank you for sharing your kind review, and we eagerly look forward to your next stay with us! Kind regard, Bilal Chamsine - General Manager

Incompetence

คะแนนจาก Tripadvisor 1.0/5

LilithVH รีวิวที่ได้รับการรับรองจาก TripAdvisor

We were in this Hotel from 22.4 till 3.5. Our luggage got lost in Dubai on the flight to bali, so we stayed in this Hotel for the 2 weeks without any luggage. Now at the airport, when we board the plane back, Emirates informed us that the luggage was sent to the hotel on the 25.4... The people in Novotel let us stay in the hotel 1,5 weeks without telling us that our baggage arrived. We told them at the check in and several other times that we were waiting for the luggage ....how can that happen in a 5* Hotel. Never again.

Dear LilithVH, Warmest greeting from Novotel Bali Benoa! Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are very sorry for the unpleasant experience that occurred namely with your luggage. We already investigate regarding this matter and take certain action. We would like to assure you that we take guest satisfaction very seriously and that we will take your feedback into consideration to improve our services in the future. We understand that you may not want to stay with us again, but we hope that you will give us the opportunity to serve you better in the future. Once again, we apologize for any disappointment you may have experienced and we hope to have the opportunity to welcome you back to our hotel in the future Kind regards, Bilal Chamsine - General Manager

cheated by Novotel

คะแนนจาก Tripadvisor 1.0/5

Expatriated-traveler Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

When checking in, we were aggressively sold an upgrade. We were offered a price that seemed reasonable, so we accepted. After checking out we got an email saying they had offered us the wrong price and that they billed our card an extra 5 million IDR. We would have never accepted the upgrade at that price. Either they lied from the start or they billed us for their mistake, one that we never would have accepted. Either way it’s dishonest. Take your money elsewhere or spend your time disputing their unauthorized charges. Your choice.

Dear Expatriated-traveler, Warmest greeting from Novotel Bali Benoa! Thank you for taking your time to inform us about your experience during your recent visit with us. It is with sincere regret that I note your dissatisfaction during your stay with us. I appreciate you bringing this matter to our attention therefore giving us the opportunity to improve. The experience you have been through does not in any way represent the quality of standards we strive for, and indeed customarily maintain in Novotel Bali Benoa. Please accept my sincere apologies for the disappointment these incidents have caused you. We have taken serious note of your comments and rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Furthermore, i believe that my Front office Manager has contacted you personally regard of the refund of the fund. Once again, I truly hope this unfortunate incident will not deter you from returning to us in the future. Kind regardr, Bilal Chamsine - General Manager

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

การให้คะแนนโรงแรมของเราโดยผู้ใช้เว็บไซต์อื่น

  • 237 ความคิดเห็น 8.8/10 ทำเล
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  • 826 ความคิดเห็น 9.4/10 บริการ
  • 11 ความคิดเห็น 2.9/10 อินเทอร์เน็ต
  • 260 ความคิดเห็น 9.6/10 อาณาบริเวณ สุขภาพ
  • 256 ความคิดเห็น 9/10 ความสะอาด
  • 253 ความคิดเห็น 8.9/10 อาหารเช้า
  • 200 ความคิดเห็น 9/10 บรรยากาศรอบๆ

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