Mercure Gdansk Stare Miasto 4 stars

Customer review rating (ALL Rating) 4.6/5 2,483 reviews

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Ul. Jana Heweliusza 22, 80-890 GDANSK, Poland

Description

Hotel extras

  • Located close to the historic area of Gdansk, with beautiful views of the city.

  • Convenient, direct transport from the hotel to the airport and the city's business districts.

  • Functional meeting facilities with unique interior design.

  • Monitored hotel parking

  • Sunny, outdoor 250 m2 terrace with views of the historic sights of Gdansk

Our accommodation(s)

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Hotel location

Mercure Gdansk Stare Miasto

Ul. Jana Heweliusza 22
80-890 GDANSK
Poland

GPS:54.356546, 18.651961

Telephone
Fax +48 58 321 00 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,483 reviews

TripAdvisor Rating  4.0/5  1,662 reviews

Certificate of excellence 2023

Bad experience - no air-conditioning

Customer review rating 1.0/5

Anonymous Solo - Confirmed reviews ALL

The worst experience I have ever had staying at an Accor hotel. Got upgraded to the privilege room however it was the smallest and darkest Accor room I have ever stayed in. I understand the building is old however it really does need a refresh. The room felt very stuffy and the air-conditioning was not working. I could not sleep the night as it was too hot after trying to get the aircond to work and was sweating the whole night and got sick/a fever the next day. When I complained at the reception the next day he said I probably am not the only one with this airconditioning problem. Was offered free breakfast which does nothing to fix my problem. I was given a fan however still the room was too hot as the fridge in the room gave out a lot of heat. The receptionist said sorry there is nothing he could do besides the fan, no offer for a refund or to try a different, larger room or anything. It was such a bad experience I had to book a hotel at the Holiday Inn in Gdansk which was a far better experience and wasted my money for the remaining 2 nights. Will definitely not be coming back to this property. Note that the staff were not bad, just that it was not a good response for airconditioning not working - why would I pay to sleep there if I could not even sleep as the room was too unbearable - a question I did raise.

Good staff but bad side bed

Customer review rating 4.0/5

Jk Families - Confirmed reviews ALL

Overall nice hotel especially the staff from the frond desk and the breakfast restaurant. Special treats for kids everymorning made out daughter happy. However the extra side-bed was horrible. It is not only uncomfortable but also making terrible sound so entire family cannot sleep whole night.

Customer review rating 3.0/5

Jezze Families - Confirmed reviews ALL

Pros: Nice breakfast, candyfloss was a nice touch Good location Nice view on the city center Cons: Room temperature was too hot/not nice to sleep in (airco was disabled (because it was not yet summer)…)

Incredible hotel. Incredible staff. We will be back

Customer review rating 5.0/5

D. G. Couples - Confirmed reviews ALL

Thank you so much. The staff were all lovely and went the extra mile to make our stay amazing. We will be back. Absolutely loved it here. Thank you!

Super widoki

Customer review rating 4.5/5

Anna Couples - Confirmed reviews ALL

Milo

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Other web-users rate our hotel

  • 891 reviews 9.5/10 Location
  • 1,096 reviews 8.1/10 Room
  • 1,038 reviews 9.6/10 Service
  • 13 reviews 7.1/10 WiFi
  • 661 reviews 8.8/10 Breakfast
  • 415 reviews 7.1/10 Comfort
  • 303 reviews 8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.