Novotel Manchester Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,611 reviews

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Description

Hotel extras

  • Free WI-FI

  • On-site eXchange Bar & Lounge for guests

  • Gym, sauna and steam room

  • 5 minute walk to main shopping area

  • 15-minute walk to Piccadilly Station, bus stop outside hotel

Our accommodation(s)

Hotel location

Novotel Manchester Centre

21 Dickinson Street
M1 4LX MANCHESTER
United Kingdom

GPS:53.476767, -2.241501

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EXCHANGE FOOD AND DRINK LOUNGE

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,611 reviews

TripAdvisor Rating  4.0/5  2,291 reviews

Certificate of excellence 2024

Good stay, well located

Customer review rating 3.5/5

Omer Business - Confirmed reviews ALL

Great location. Decent facility. Excellent value for money.

Perfect

Customer review rating 4.5/5

Jo B. Business - Confirmed reviews ALL

Your people were really attentive and accommodating. Room great Breakfast lovely The hall and landing to the room was a bit tatty.

Great experience

Customer review rating 5.0/5

Ivan A. Couples - Confirmed reviews ALL

As per usual, very comfortable room as was upgraded. Centrally situated and within walking distance of center. Staf very friendly and efficient.

At times, being made to feel a 2nd class citizen.

Customer review rating 2.5/5

Stephen L. Families - Confirmed reviews ALL

I used to love this hotel, i would stay, 20,30 nights a year, (platinum club) I had conferences of up to 20 people at this hotel for my company, but lost the love for the place due to some staff in general. Some staff are Great! Others, I feel, look down on you when you ask for basic support I.e I went out to buy some great food in chinatown and asked for some cutlery and you get "go over there and get some paper plates etc when previously some nice staff have given some bowls and cutlery to use". I never like writing reviews like this, but it's an honest reason for why my usage of this hotel has gone from 20-30 nights with conferences a year to, 2-5 nights a year.

Dear Stephen l., Thank you very much for taking the time to share your feedback with us. We truly value your loyalty as a Platinum Club member and appreciate your past business with us, including hosting conferences at our hotel. We are genuinely sorry to hear that your recent experiences did not meet your expectations. Providing exceptional service to all our guests is of utmost importance to us, and we regret that you felt this way during your recent stays. Your comments have been duly noted, and we will address this matter internally to ensure that all our guests receive the high level of service they deserve. We sincerely hope to have the opportunity to welcome you back and restore your faith in our hotel. Best regards, Pasquale Oriolo. Assistant Front Office Manager.

good stay

Customer review rating 4.5/5

Lj Couples - Confirmed reviews ALL

impressed with the room (especially the seperate toiler/shower areas), however could not get the air-con to work so the room was far too hot for us. Fortunately we were able to open the window which made sleeping a bit easier

Dear LJ, thank you for your positive review. We are glad you enjoyed the room, including the separate toilet/shower areas. We apologize for the issue with the air-con but appreciate your understanding. We hope to welcome you back soon. Best regards, Pasquale Oriolo. Assistant Front Office Manager.

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Other web-users rate our hotel

  • 1,052 reviews 9.3/10 Location
  • 1,405 reviews 7.2/10 Room
  • 1,266 reviews 9/10 Service
  • 30 reviews 4.4/10 WiFi
  • 640 reviews 7.3/10 Cleanliness
  • 553 reviews 8.4/10 Breakfast

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