Novotel Phuket Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 323 reviews

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Description

Hotel extras

  • Gorgeous three-tier pool with sea view

  • Ideal location minutes from the beach

  • Free WiFi throughout the hotel

  • Convenient free shuttle bus to the centre

  • Pamper yourself and your kids with our unique food and beverage MyKids and MyGlass package.

Our accommodation(s)

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Hotel location

Novotel Phuket Resort

282 Phrabaramee Rd, PATONG, KATHU
83150 PHUKET
Thailand

GPS:7.907879, 98.297639

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  323 reviews

TripAdvisor Rating  4.5/5  5,403 reviews

Certificate of excellence 2023

Lovely property, lots for everyone.

TripAdvisor rating 4.0/5

Rocky313 TripAdvisor review

We booked a suite room; it had a huge balcony with clear ocean view. The room were very large, was almost like a serviced apartment. The beach is across the street. The property has lots to do i tried kick boxing for 3 days during my stay, friendly trainers. They have few bars only reason to give 4 rating overall is that the bars are very average. Lot of improvement could be done. 4-5 vegetarian breakfast options were a major positive. SPA was good. It's a large property with 3 pools medium size. Some pool games can also be played. Overall, a very clean property. i liked the morning runs on the beach, kick boxing sessions in afternoon, beers early evening. All with lovely view of the beach and lively evening options within 3 - 5 minutes' walk from the property.

A magic amd unforgwttable experience! We will be back novatel Phuket!

TripAdvisor rating 5.0/5

Joel N TripAdvisor review

Our stay at novatel was a special and memorable experience for my whole family, made possible by the devotion of the entire novatel team, whom went above and beyond at any and every chance to ensure our stay was exceeding all expections and everything we could possibly dream of made possible. I would like to make special mention to the following whom made us feel part of the novatel family and made a special effort to ensure our stay was unforgetable: The sport team Pang, mad, bank and beat Maid/ housekeep Lah Kids party Tok Kids world El Managment Cath We intend on returning

Very nice staff

TripAdvisor rating 5.0/5

Utu990 TripAdvisor review

Big room, plenty of space .Room well cleaned every day.The cleaning staff even organised my partners make up on the table. Good food for breakfast. The pool is amazing. Perfect location, right across streets is the beach. 7 eleven shop at 2 minutes by walk. Perfect view from the balcony.

Great experience !

TripAdvisor rating 5.0/5

Chirag1226 TripAdvisor review

Great service ! Amazing location, free shuttles to the mall, very good breakfast, and very good and clean rooms. Very convenient for a family of 4 - we stayed here for 4 nights and loved it ! Miss Film at reception was extremely helpful and courteous

All good except wrong policy

TripAdvisor rating 4.0/5

bosswong TripAdvisor review

The hotel was so great with nice pool facilities. All the staffs are friendly and and totally in a great location. The only wrong thing is hotel seems have policy for pushing the guests to leave 5 stars review, and they even have a template for you to write. This is absolutely not appropriate.

Dear Mr. Wong, Thank you for sharing your feedback. We sincerely apologize if there was any misunderstanding regarding our approach to guest reviews. It's important for us to clarify that we do not have a policy to push guests into leaving 5-star reviews. Our aim is always to encourage guests to share their genuine experiences and satisfaction levels. Our staff neither utilize nor offer any templates for writing reviews. We value every opinion, we really care about what each guest thinks, knowing everyone has their own unique experience to share. We appreciate hearing all the different viewpoints from our guests about their stay. We prioritize your satisfaction and greatly appreciate your feedback. Thank you for choosing to stay with us, and we look forward to the opportunity to serve you again in the future. Warm regards, Kath Guanco Guest Experience Manager

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Other web-users rate our hotel

  • 499 reviews 9.3/10 Location
  • 651 reviews 7.9/10 Room
  • 793 reviews 7.9/10 Service
  • 12 reviews 1.4/10 WiFi
  • 317 reviews 8.2/10 Breakfast
  • 183 reviews 7/10 Cleanliness
  • 38 reviews 9/10 Wellness Area
  • 32 reviews 5.6/10 Bar

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