Novotel London Waterloo

Customer review rating (ALL Rating) 4.3/5 2,006 reviews

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Novotel London Waterloo - Image 1
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Novotel London Waterloo - Image 4
113 Lambeth road, SE1 7LS LONDON, United Kingdom

Description

Hotel extras

  • 187 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Saunarium to relax after a day of sightseeing

  • An ALLSAFE, Clifton Environmental certified hotel

  • Hotel Bar & Restaurant with international cuisine

Our accommodation(s)

Hotel location

Novotel London Waterloo

113 Lambeth road
SE1 7LS LONDON
United Kingdom

GPS:51.494861, -0.118287

Telephone
Fax +44 20 7793 0202

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,006 reviews

TripAdvisor Rating  4.0/5  3,958 reviews

Excellent location!!!

Customer review rating 4.5/5

Susie C. Solo - Confirmed reviews ALL

I was able to walk from the hotel to the London Eye at sunset. Absolutely gorgeous! I also met family at Waterloo Station and I walked that as well! I had a late meal in the hotel restaurant and it was delicious and the staff was so kind. The breakfast was delicious as well! Go early to breakfast!

Dear Susie C., We are delighted to hear that you enjoyed our excellent location and the convenience of walking to popular attractions like the London Eye and Waterloo Station. It's wonderful to know that you had a pleasant dining experience at our restaurant and enjoyed our delicious breakfast. We appreciate your kind words about our staff. For a great start to the day, we recommend arriving early for breakfast. Thank you for choosing Novotel London Waterloo. Warm regards, Novotel London Waterloo

not as good as in pictures

Customer review rating 2.5/5

Jana B. Business - Confirmed reviews ALL

Not as shown in the pictures (sauna room, no turkish sauna room, no weights in the gym)

Dear Jana B., we appreciate your feedback. We apologize for any discrepancies you experienced with the sauna room and gym facilities. We aim to improve our services continuously. Thank you for bringing this to our attention. Best regards, Novotel London Waterloo.

Lovely hotel - friendly staff

Customer review rating 4.5/5

Matthew H. Business - Confirmed reviews ALL

Really lovely Novotel hotel - clean and tidy. Friendly staff everywhere.

Dear Matthew H, Thank you for your kind words about our lovely Novotel London Waterloo. We are delighted to hear that you found our hotel clean and tidy with friendly staff throughout. We look forward to welcoming you back soon. Warm regards, Novotel London Waterloo

Customer review rating 3.5/5

Sg Business - Confirmed reviews ALL

Poor check in but comfortable stay

Dear Sg, we apologize for the inconvenience during check-in. We are glad to hear you had a comfortable stay. Your feedback is valuable to us. Best regards, Novotel London Waterloo.

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

No one speaking frensh No English sweet specialty for breakfast The floors of the room were not cleaned in the 5 days we stayed

Dear guest, we apologize for the inconveniences faced during your stay. We assure you that we provide multilingual staff and will address the cleanliness issue with our housekeeping team. We appreciate your feedback. Kind regards, Novotel London Waterloo

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,285 reviews 9.3/10 Location
  • 1,471 reviews 6.7/10 Room
  • 1,379 reviews 8/10 Service
  • 19 reviews 8.3/10 WiFi
  • 849 reviews 7/10 Breakfast
  • 716 reviews 5.8/10 Cleanliness
  • 432 reviews 4.9/10 Food
  • 285 reviews 4.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.