Mercure Carcassonne La Cité hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,980 reviews

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Mercure Carcassonne La Cité hotel - Image 1
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Mercure Carcassonne La Cité hotel - Image 3
Mercure Carcassonne La Cité hotel - Image 4
18 rue Camille Saint-Saens, 11000 CARCASSONNE, France

Description

Hotel extras

  • Completely renovated in 2023

  • A 5-minute walk from the Medieval City of Carcassonne

  • Free enclosed on-site parking

  • Restaurant with beautiful terrace offering homemade products

  • Outdoor swimming pool open May to September

Our accommodation(s)

Hotel location

Mercure Carcassonne La Cité hotel

18 rue Camille Saint-Saens
11000 CARCASSONNE
France

GPS:43.207243, 2.369605

Telephone
Fax +33 4 68 71 11 45

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA VICOMTE

A table steeped in terroir. Our restaurant is a special place to sample regional specialties. Catering via room service only in the evenings on the basis of the Market Menu of the day. Closed for lunch.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,980 reviews

TripAdvisor Rating  4.0/5  58 reviews

Certificate of excellence 2024

Ok

TripAdvisor rating 5.0/5

Frank21040 Friends getaway - TripAdvisor review

Great location just next to the Old Town and the castle. The hotel isn’t great but very good with a comfortable beds, good restaurants that serves wonderful steaks. Breakfast extremely limited but tasty. Having very cold red wine for a dinner in France is strange ……

Good morning; We are happy to learn that you enjoyed your stay. Thank you for this compliment. See you soon

Great stay , despite the rain !

Customer review rating 5.0/5

Ann M. Couples - Confirmed reviews ALL

We had a 2 night stay on our way from Bergerac to Nice. Unfortunately the weather was terrible but the staff, service and food at the hotel made what was otherwise a washout very enjoyable. Staff are very friendly, rooms comfortable and hotel very clean x

Good morning, We thank you for your comment and this nice note. Your kindness makes us very happy. We are glad that you enjoyed your stay. don't hesitate to come back and see us. Sincerely. The Mercure Carcassonne hotel team

Farmyard

Customer review rating 0.5/5

Si Couples - Confirmed reviews ALL

As hotel guest you don't want to meet filthy dogs in the corridor or be woken up in the morning to dogs barking, spoilt my whole stay.

Good morning, We are sorry that coming across a “filthy dog” in the corridors spoiled your stay and prevented you from enjoying the setting, our friendly welcome, the garden and the atmosphere of the hotel. What a pity. For information, we are not “Farmyard” but Pet friendly, as mentioned on our website and at the door of the hotel. We are also at your entire disposal 24/7 in the event of noise pollution. A simple phone call to reception desk is enough to resolve the problem. Looking forward to welcoming you again, we wish you a good day. l'équipe de l hotel Mercure Carcassonne

Well located, lovely staff

Customer review rating 4.5/5

Fabrizio R. Couples - Confirmed reviews ALL

All positive with few exceptions. Room’s amenities are too few. Breakfast with not much choices and the food once is finished need long time to get replenished. Good that it is FOC for SENIOR CLIENTS

Bonjour, Merci beaucoup pour cette super note et pour votre commentaire. nous avons hâte de vous revoir. A très bientôt L'équipe de l'hotel Mercure Carcassonne

Great Quick Visit for Golf

Customer review rating 5.0/5

Joy R. Friends - Confirmed reviews ALL

Very easy to find and great location No problem getting to golf course or into the old city at night to do some tourist stuff.

Hello, Thank you for leaving us a review. We are delighted that your experience with us lived up to your expectations, and we hope to count you among our customers for a long time to come. See you soon. The Mercure Carcassonne hotel team

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Other web-users rate our hotel

  • 959 reviews 9.5/10 Location
  • 1,041 reviews 7.8/10 Room
  • 1,213 reviews 9.1/10 Service
  • 6 reviews 7.1/10 WiFi
  • 480 reviews 8/10 Breakfast
  • 313 reviews 7.7/10 Cleanliness
  • 230 reviews 8.7/10 Pool
  • 39 reviews 4.4/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.