Mercure Hotel Aachen Europaplatz 4 stars

Customer review rating (ALL Rating) 4.4/5 1,241 reviews

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Mercure Hotel Aachen Europaplatz - Image 1
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Joseph-von-Goerres-Strasse 21, 52068 AACHEN, Germany

Description

Hotel extras

  • An outdoor pool and garden invite you to relax

  • Convenient and quiet location surrounded by green spaces

  • 170 parking spaces available

  • Conference and event facilities for up to 350 guests

  • A terrace and outdoor pool invite you to relax

Our accommodation(s)

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Hotel location

Mercure Hotel Aachen Europaplatz

Joseph-von-Goerres-Strasse 21
52068 AACHEN
Germany

GPS:50.781249, 6.107808

Telephone
Fax +49 241 1687444

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Breakfast

Our extensive buffet breakfast with its numerous delicious regional offerings awaits you from 6.00 am - which you may also enjoy out on the sun terrace in nice weather. We will also serve breakfast in your room on request at no extra charge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,241 reviews

TripAdvisor Rating  4.0/5  651 reviews

Pleasant Stay

Customer review rating 4.5/5

Andre Couples - Confirmed reviews ALL

Personnel accueillant. Breakfast Ok. Restaurant Ok.

Cher Andre, Nous vous remercions d'avoir partagé votre expérience. Nous sommes ravis que vous ayez apprécié notre personnel accueillant, le petit-déjeuner et le restaurant. Nous espérons avoir le plaisir de vous accueillir à nouveau. Cordialement, Mercure Hotel Aachen Europaplatz

Nice hotel

Customer review rating 4.0/5

Bengt O. Couples - Confirmed reviews ALL

It is a very nice hotel with ample parking (for a fee). The rooms were attractive and the beds were good. The only negative from our stay was that we had pre-ordered a dinner package with a two-course meal that we looked forward to. But instead, only a buffet dinner was offered. The hotel was busy with many groups staying over this Saturday night, which might explain the situation, but it offered little consolation to us.

Dear Bengt O., thank you for choosing Mercure Hotel Aachen Europaplatz and sharing your experience. We are delighted to hear that you enjoyed our nice hotel, attractive rooms, and comfortable beds. We apologize for the misunderstanding regarding the dinner package. Your feedback on the buffet dinner is duly noted, and we will address this issue with our team. We appreciate your understanding in this matter. We hope to welcome you back for an improved experience in the future. Best regards, Mercure Hotel Aachen Europaplatz

It was ok

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Basic

Dear guest, thank you for your feedback. We appreciate your input. We strive to provide a satisfactory experience for all our guests. We hope to welcome you back for an improved stay. Warm regards, Mercure Hotel Aachen Europaplatz

Good stay....

Customer review rating 4.5/5

Patrick R. Solo - Confirmed reviews ALL

All OK

Dear Patrick R., We are delighted to hear that you had a good stay with us. Your satisfaction is our priority. We look forward to welcoming you back soon. Best regards, Mercure Hotel Aachen Europaplatz

Perfect stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

perfect welcome and stay as usual

Thank you for your Feedback. Best regards Team Mercure Aachen Europaplatz

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Other web-users rate our hotel

  • 525 reviews 8.2/10 Location
  • 873 reviews 7.5/10 Room
  • 772 reviews 8.8/10 Service
  • 10 reviews 9.1/10 WiFi
  • 607 reviews 8.8/10 Breakfast
  • 445 reviews 6.3/10 Comfort
  • 389 reviews 8.2/10 Cleanliness
  • 364 reviews 5.6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.