Novotel Chartres 4 stars

Customer review rating (ALL Rating) 4.4/5 1,005 reviews

Best price
guarantee
Novotel Chartres - Image 1
Novotel Chartres - Image 2
Novotel Chartres - Image 3
Novotel Chartres - Image 4
5 Ter Ave. Marcel Proust, 28000 CHARTRES, France

Description

Hotel extras

  • Free enclosed private car park. Access for buses and cars.

  • On-site catering available

  • Fiber WiFi

  • 5 equipped meeting rooms with natural daylight, near exhibition center.

  • Electric vehicle charging stations. Open access subject to availability.

Our accommodation(s)

Hotel location

Novotel Chartres

5 Ter Ave. Marcel Proust
28000 CHARTRES
France

GPS:48.452821, 1.530401

Telephone
Fax +33000000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A L'EPICERIE

For a business meal or pleasant moment, our chef will delight you with recipes made from seasonal products. Come and discover our dishes of the day, in our renovated restaurant or on our poolside terrace.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,005 reviews

TripAdvisor Rating  4.0/5  864 reviews

Certificate of excellence 2024

Mixed results

Customer review rating 3.5/5

James Couples - Confirmed reviews ALL

Happy with the room but disappointed with the food. The quantity and quality of food served as a main course was underwhelming.

Dear JAMES C., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Le Service Réception Novotel Chartres

Room as per my request. Lovely staff. Good food

Customer review rating 5.0/5

Sharon S. Solo - Confirmed reviews ALL

Warm and friendly greeting on arrival. Room on ground floor as requested. Lovely meal in the restaurant

Dear SHARON S., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Le Service Réception Novotel Chartres

Great rooms, poor restaurant

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Loved the large well appointed room. Hotel staff were friendly and knew their stuff. Restaurant meals were overpriced, wine was extortionate, service was slow.

Bonjour, Thank you for taking the time to tell us about your experience at the Novotel Chartres. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Le Service Réception Novotel Chartres

Felt really refreshed after our long journey

Customer review rating 4.5/5

Mo W. Couples - Confirmed reviews ALL

Good value for money. Excellent hospitality, enormous comfortable bed. Great breakfast and a warm welcome from Stephanie! Enjoyed the bright reception decor. Respect the genuine commitment to the environment and that we could charge our EV for free! Tiny minus was my chicken meal in the evening. Not very tasty or well- textured. Was the chicken free-range? But overall definitely coming back .

Dear MOIRA W., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Le Service Réception Novotel Chartres

Good parking next door to the Hotel entrance

Customer review rating 4.0/5

Peter T. Couples - Confirmed reviews ALL

Excellent breakfast. Almost perfect overnight stay. If I have one critique, I found the bedroom was a little on the cool side, so at first I had cold feet in bed, but warmed up under the duvet.

Dear PETER T., We very much appreciate your comments regarding your stay at the Novotel Chartres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Le Service Réception Novotel Chartres

In partnership with TripAdvisor

Other web-users rate our hotel

  • 225 reviews 9/10 Location
  • 606 reviews 7.5/10 Room
  • 622 reviews 8.5/10 Service
  • 7 reviews 6.5/10 WiFi
  • 365 reviews 6.1/10 Food
  • 315 reviews 8.7/10 Breakfast
  • 222 reviews 7.1/10 Cleanliness
  • 5 reviews 10/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Chartres

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.