ibis Styles Tokyo Ginza

Customer review rating (ALL Rating) 4.4/5 763 reviews

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Description

Hotel extras

  • Free WIFI access throughout the hotel

  • Located in the Tokyo's Shopping haven Ginza

  • Walking distance from Ginza Dori, Kabuki Theatre and the Imperial Palace

  • 5 minute walk from the Ginza Subway Station A3Exit.

Our accommodation(s)

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Hotel location

ibis Styles Tokyo Ginza

7 10 9, Ginza, Chuo ku
104-0061 TOKYO
Japan

GPS:35.668489, 139.763018

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  763 reviews

TripAdvisor Rating  4.0/5  152 reviews

Certificate of excellence 2024

Okay hotel..... needs a bit of a refresh in the rooms

Customer review rating 3.0/5

Mark Families - Confirmed reviews ALL

Okay stay. Nothing went wrong...Staff great.... Rooms a bit tired and need a refresh

Dear Mr. B. Thank you for sharing your feedback. We are pleased to hear that you had an overall pleasant stay and that our staff made a positive impression. We also appreciate your comments regarding the rooms. We take your feedback seriously and will look into refreshing the rooms to ensure a more comfortable experience for our guests in the future. We hope to have the opportunity to welcome you back and provide an even better stay. Daeun Baek Assistant Front Office Manager ibis Styles Tokyo Ginza

Nice location!

Customer review rating 4.5/5

Ervin Families - Confirmed reviews ALL

The beds were comfy. The nightly change of ready-to-wear pajamas was super convenient. And even the free drinks at the lobby for Accor Plus members!

Daer Mr. D. Thank you so much for your wonderful feedback. We are delighted to hear that you found the beds comfortable and enjoyed the convenience of the nightly change of ready-to-wear pajamas. We're also glad you appreciated the complimentary drinks for Accor Plus members. Your kind words mean a lot to us, and we are grateful for your recognition of our services. We look forward to welcoming you back and providing another exceptional experience in the future. Daeun Baek Assistant Front Office Manager ibis Styles Tokyo Ginza

Good Stay

Customer review rating 4.5/5

Yod Couples - Confirmed reviews ALL

Location is moderate. Staff are friendly. Good breakfast.

Dear Mr. S. Thank you very much for sharing your feedback. We are pleased to hear that you found our staff friendly and enjoyed the breakfast. We also appreciate your comments regarding our location. Your input is valuable to us, and we will continue to work hard to ensure a comfortable experience for all our guests. We hope to have the pleasure of welcoming you again in the future. Daeun Baek Assistant Front Office Manager ibis Styles Tokyo Ginza

Well located

Customer review rating 4.5/5

Sze L. Families - Confirmed reviews ALL

This is my second stay at Ibis Ginza. Reception is warm and friendly as before. I thought a room will always be guaranteed since I was a Gold member and I contacted the hotel much earlier to inform that I needed a twin bed instead of double bed. However my request was rejected.

Dear Mrs Sze L., Thank you for taking the time to share your feedback! We are thrilled to hear that you had a memorable stay with us and greatly appreciate your generous comments about our team. Regarding your request for a twin room, it still depends on the hotel availability at the check in time, if you did not book this room type. We have face wash and lotions available at the front desk, please feel free to ask and we will provide you with it whenever needed. I apologize for the lack of information about it. We look forward to welcoming you back soon! Best regards Christophe Pasquier Front office manager

OK stay

TripAdvisor rating 3.0/5

addietrucon Solo travel - TripAdvisor review

Nicely located by the shopping belt of Ginza and nearby train stations. Great hospitality service by staff members. Room is pretty tight in space. Not much left, especially after placing your suitcase. Likes: Hot shower runs fast. Bathroom amenities provided for. Mini fridge is cold. Coin washer/dryer. Ice machine and microwave. Housekeeping was really thorough. Complimentary coffee machine at lobby using coupon. Dislikes: Aircon went cold and hot instead of a steady temperature. TV has no international channel! And you can't chromecast! Breakfast was pretty bland. Very little variety perhaps for a small restaurant (hotel uses a small restaurant at level 1 for breakfast). No fitness centre. Pillows were kind of uncomfortable. Definitely convenient but i just wish for a bit more for an awesome stay.

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Other web-users rate our hotel

  • 893 reviews 9.6/10 Location
  • 789 reviews 5.8/10 Room
  • 649 reviews 8.7/10 Service
  • 19 reviews 8.8/10 WiFi
  • 494 reviews 3.1/10 Comfort
  • 298 reviews 7.9/10 Cleanliness
  • 148 reviews 4.7/10 Breakfast
  • 115 reviews 6.3/10 Food

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