Mantra Lorne 4 stars

Customer review rating (ALL Rating) 4.3/5 3,671 reviews

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Mountjoy Parade, 3232 LORNE, Australia

Description

Hotel extras

  • Relax in our indoor heated Mineral pool and male & female steam rooms.

  • Mantra Lorne is situated right on the famous Great Ocean Road

  • Have a game of golf at the 18 hole putting green and granted access to the Lorne Bowls Club.

  • Have a competitive, or leisurely swing at any of our 4 tennis courts

  • Our reception desk operates 24 hours for the convenience of our guests

Our accommodation(s)

Hotel location

Mantra Lorne

Mountjoy Parade
3232 LORNE
Australia

GPS:-38.536873, 143.976076

Telephone
Fax +61 3 5289 1185

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

THE LARDER

Pull up a chair at The Larder, where coastal flavours meet hearty favourites. Enjoy breakfast or dinner in a bright summer space or by the fire in winter. From fresh seafood and steaks to pasta and vegetarian dishes, there s something for everyone.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,671 reviews

Customer review rating 5.0/5

Sally H. Families - Confirmed reviews ALL

We loved the appartments upgrade, the view was sublime and makes us want to return. We ate breakfast and dinner at the Larrder, both were lovely. Special mention to the great staff, at reception, the Larder and the cleaners…all very helpful. We loved the pool, spa and steam room and the lovely outdoor spaces. The position is perfect, , so central to enjoy Lorne, without needing to drive. We couldn’t fault our stay , except that the TV’s are hard to connect to computers, but that is all . We hope to return again and enjoy what Mantra has to offer, which is a lot.

Hi [Sally, Thank you for taking the time to share such thoughtful feedback about your recent stay with us. I’m delighted to hear that you enjoyed the upgraded apartment and that the view made such a memorable impression — it’s always rewarding when our guests feel inspired to return. It’s great to know you had lovely experiences at The Larder for both breakfast and dinner, and I truly appreciate your kind words about our team. I’ll be sure to pass your compliments on to our reception staff, The Larder team, and our housekeeping team — they will be thrilled to hear they helped make your stay so enjoyable. I’m also pleased that you were able to relax and make the most of our pool, spa, steam room, and outdoor spaces. Our central location is something we’re very proud of, and I’m glad it added to your time in Lorne. Thank you as well for mentioning the difficulty connecting your computer to the TV. While I’m glad this was only a minor inconvenience, we’ll certainly look into ways to improve this for future stays. We truly appreciate your kind words and hope to welcome you back again soon to enjoy everything Mantra Lorne has to offer. Warm regards, Edwin Erftemeyer General Manager Mantra Lorne

Customer review rating 4.0/5

Jennifer L. Families - Confirmed reviews ALL

Nice view, helpful staff. Overall comfortable. One problem the lighting made it difficult to do makeup in preparation for family wedding

Dear Jennifer, Thank you for taking the time to share your feedback following your recent stay with us. I’m pleased to hear that you enjoyed our location, found the bed comfortable, appreciated the view, and experienced helpful service from our team. It’s always encouraging to know when these aspects contribute positively to a guest’s stay. I’m sorry to learn that the lighting in your room made it difficult for you to prepare for your family wedding. I understand how important good lighting is for makeup application, especially on such a special occasion. We will review the lighting setup in that room type to see where improvements can be made. Your feedback is truly appreciated, and it helps us continue to refine the experience we offer. I hope we have the opportunity to welcome you back for an even more comfortable stay. Warm regards, Edwin Erftemeyer General Manager Mantra Lorne

Customer review rating 3.5/5

Lystania A. Families - Confirmed reviews ALL

We had a last minute stay at Mantra for 1 night. Whilst The kitchen is well equipped, there are some concerns especially hygiene level in the bathroom. Floors are sticky, grout between bathtub and floor were molded. It’s a health hazard. We booked and paid for 2 adults and 1 child however we were only provided with 2x towels and no sofa bed for for our child. So we had a very uncomfortable stay in 1x queen bed. We did not want to make a fuss as it was only one night. But i feel for accor level, this is below standard.

Dear Lystania, Thank you for taking the time to share your experience following your recent last‑minute stay with us. I’m truly sorry to hear that your visit fell below the standard you expected — and that we aim to deliver. I’m concerned to learn about the hygiene issues you encountered in the bathroom. Sticky floors and mould in the grout are not acceptable, and I appreciate you bringing this to our attention. I have already passed this on to our Housekeeping and Maintenance teams so we can address it immediately, as guest safety and cleanliness are top priorities for us. I also apologise that your booking for two adults and one child was not properly prepared. You should have been provided with the correct number of towels and a sofa bed made up for your child. I understand how uncomfortable this must have made your stay, especially when you were expecting a seamless experience. While I appreciate that you chose not to raise these concerns during your stay, I genuinely wish we had been given the opportunity to make things right for you on the spot. Your feedback is invaluable, and we will be reviewing our processes to ensure this does not happen again. Thank you again for taking the time to let us know. I hope we have the opportunity to welcome you back and provide the level of comfort and care that reflects the standards of both Mantra Lorne and Accor. Warm regards, Edwin Erftemeyer General Manager Mantra Lorne

Customer review rating 0.5/5

Gopinadh K. Families - Confirmed reviews ALL

Very bad experience. While the location is good, the rooms and air conditioning were extremely poor. We were unable to sleep comfortably, especially my son. The maintenance was unacceptable—there were bugs on the bed. I informed reception, but no action was taken. Due to these issues, I had to check out at 3:30 AM.

Customer review rating 4.5/5

Barry D. Couples - Confirmed reviews ALL

Couldn't secure an Oceanview Apartment but the Classic view we were allocated was fine. Bathroom had been re-furbished and had improved shower only layout (compared to the standard shower over tub configuration). Apartment was clean and bed was most comfortable. TV was same model as in all previous apartments we have stayed in but unlike the others didn't receive all channels (especially regional station 58). Staff (and in particular those in the Bar area) very friendly and helpful.

Dear Barry, I hope you’re well. I wanted to personally thank you for choosing to stay with us and for taking the time to share your feedback. While I understand you were unable to secure an Oceanview Apartment on this occasion, I’m pleased to hear that the Classic View apartment met your needs. It’s great to know the refurbished bathroom and updated shower layout added to your comfort. I’m also glad the apartment cleanliness and bedding quality contributed positively to your stay. I appreciate you bringing the TV channel issue to our attention, particularly the missing regional station 58. We will have our team look into this promptly to ensure consistency across all rooms. It’s wonderful to hear that our staff — especially those in the bar area — made a positive impression. I’ll be sure to pass along your kind words, as they always value hearing that their service made a difference. Thank you again for your feedback. We look forward to welcoming you back to Mantra Lorne in the future. Warm regards, Edwin Erftemeyer General Manager Mantra Lorne

Other web-users rate our hotel

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  • 15 reviews 7.6/10 WiFi
  • 863 reviews 8.7/10 Breakfast
  • 830 reviews 5.7/10 Comfort
  • 792 reviews 4.2/10 Cleanliness

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