Novotel Saint-Étienne Centre Gare

Customer review rating (ALL Rating) 4.6/5 834 reviews

Novotel Saint-Étienne Centre Gare - Image 1
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5 Cours Antoine Guichard, 42000 SAINT ETIENNE, France

Description

Hotel extras

  • Close to the Chateaucreux TGV train station

  • Completely new hotel

  • 2690 ft² Terrace upstairs

  • Fitness Area

  • Five minutes from Stade Geoffroy Guichard, Zenith and fairgrounds

Our accommodation(s)

Hotel location

Novotel Saint-Étienne Centre Gare

5 Cours Antoine Guichard
42000 SAINT ETIENNE
France

GPS:45.442398, 4.400851

Telephone
Fax 0428041089

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

HUB

The Hub is a place where you can settle in and enjoy a meal in a pleasant environment. During quarantine, dining options are available via Room Service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  834 reviews

TripAdvisor Rating  4.0/5  106 reviews

Nice place and location, shame about the beds

Customer review rating 3.5/5

Paul Business - Confirmed reviews ALL

This hotel is nice and friendly if not a bit quirky however the beds are a disaster, possibly some of the most uncomfortable I have ever slept on due to the plastic sheet placed under the main bed sheet to protect the bed. It doesn’t breathe and is really uncomfortable all for the sake of saving a little money, a real shame for what could be a great place to stay.

Dear Paul, Thank you for taking the time to give us your opinion. We have taken note of your comments in order to improve the quality of our services. We are sorry your stay did not live up to your expectations and hope to win back your trust next time. Novotel Team

Brand new but not Novotel standing

Customer review rating 3.0/5

Matt Couples - Confirmed reviews ALL

The Novotel St Etienne is brand new but does not match the standing expected from the Novotel brand. The check in area is awkward with just a small table and a laptop. It is also located on the first floor instead of being at the ground floor. The rooms don't provide complimentary bottled water, slippers or body lotion. Our Accor Gold tier membership was not acknowledged upon arrival and we had to ask for the welcome drink voucher. The hotel's branding should have been Ibis Styles.

Dear Matt, Thank you for your opinion, we are sorry that your stay did not fully satisfy you and hope to win back your trust for a future stay. Sincerely, Novotel Saint-Etienne

Excellent welcome

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Excellent welcome , professional & benevolent. One problem not enough place in the parking and the parking place outside are very far and too expensive

Nice hotel. Great staff. Very solid value

Customer review rating 4.5/5

T. R. Business - Confirmed reviews ALL

Easy checki in. Front desk staff and bar staff were welcoming. Room was clean.

Dear TODD, We very much appreciate your comments regarding your stay at the Novotel Saint-Étienne Centre Gare Châteaucreux. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Saint-Etienne Team

Best in town!

Customer review rating 5.0/5

Dejan Business - Confirmed reviews ALL

Great staff, very accommodating and great pizza at the bar!

Dear DEJAN D., We very much appreciate your comments regarding your stay at the Novotel Saint-Étienne Centre Gare Châteaucreux. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Novotel Saint-Etienne

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Other web-users rate our hotel

  • 172 reviews 8/10 Location
  • 256 reviews 8.5/10 Room
  • 295 reviews 8.5/10 Service
  • 137 reviews 8.4/10 Comfort
  • 111 reviews 8.5/10 Breakfast
  • 98 reviews 8.4/10 Cleanliness
  • 70 reviews 9.5/10 Vibe
  • 5 reviews 10/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.