ibis Manaus Aeroporto 3 stars

Customer review rating (ALL Rating) 4.1/5 1,112 reviews

ibis Manaus Aeroporto - Image 1
ibis Manaus Aeroporto - Image 2
ibis Manaus Aeroporto - Image 3
ibis Manaus Aeroporto - Image 4

Description

Hotel extras

  • A 2-minute drive from Manaus International Airport - Eduardo Gomes.

  • 21-minute drive to downtown Manaus.

  • 18-minute drive to Vasco Vasques Convention Center.

  • Pet-friendly hotel! Small animals are welcome here.

  • Varied buffet breakfast with tapioca and freshly made omelettes.

Our accommodation(s)

Hotel location

ibis Manaus Aeroporto

Avenida Do Turismo 6751, Bairro Taruma
69041010 MANAUS
Brazil

GPS:-3.02482, -60.0573

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANTE

Avenida do Turismo, 6751 - Tarumã

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,112 reviews

TripAdvisor Rating  4.0/5  244 reviews

Customer review rating 2.0/5

John H. Friends - Confirmed reviews ALL

Staff was nice, first room I got the window latch was broken and smelled strongly of mold. Requested another room and the smell was still there

Dear John H., Thank you for taking the time to tell us about your experience at the ibis Manaus Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Souza

Good stay

Customer review rating 4.5/5

David O. Business - Confirmed reviews ALL

It was a Nice stay eita Nice accomodations

Dear David A., We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Souza

Not great

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Our room was booked for three persons but only had 2 towels, two pillows and the side bed didn't have the blanket - which I wouldn't need in Amazonas if it wasn't for a message right under the air-conditioner control stating that the thermostat should be kept at 22C due to the outside humidity. There was no face towels at all, so we had to use the same towels for everything/everyone. Since it was only one night we didn't bother complaining, but it was a big let down. Pluses: friendly staff and great breakfast buffet.

Dear Fernanda M., Thank you for taking the time to tell us about your experience at the ibis Manaus Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Souza

had people entering my room!!!! TWICE!!!!

Customer review rating 0.5/5

Joshua K. Business - Confirmed reviews ALL

arrival at 2am from airport. we went to sleep and were awakened at 4 am by someone opening our door to come in! after i shouted, they left. so i got up and tied the door shut from the inside. then at 8am another person knocked and tried to open the door before i could get there bit i had tied it shut so they couldnt get in. then also at 8am there was cunstruction that sounded like it was right outside my door. We slept very little at were afraid of getting robbed TWICE!!!!! Absolutely horrible experience at your hotel!

Dear Joshua K., Thank you for taking the time to tell us about your experience at the ibis Manaus Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Souza

Friendly team

Customer review rating 4.5/5

Mario M. P. Business - Confirmed reviews ALL

Hotel and team very friendly Thought my pillow case smelled bad, like sweat odor.

Dear Mario p. Netto, We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Souza

In partnership with TripAdvisor

Other web-users rate our hotel

  • 451 reviews 9.1/10 Location
  • 642 reviews 6/10 Room
  • 813 reviews 8/10 Service
  • 31 reviews 7.7/10 WiFi
  • 336 reviews 4.2/10 Cleanliness
  • 227 reviews 7.1/10 Breakfast
  • 202 reviews 4.4/10 Value
  • 129 reviews 7.2/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Manaus