ibis budget Ulm City 1 star

Customer review rating (ALL Rating) 3.5/5 649 reviews

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Neutorstrasse 16, Parkgarage Bessererstr, 89073 ULM, Germany

Description

Hotel extras

  • Basic comfort at a bargain price

  • All-you-can-eat-and-drink breakfast buffet for only EUR 11.50/person

  • Underground parking garage (fee) at the hotel

  • Kostenfreies WLAN im gesamten Haus - auch in Ihrem Zimmer

  • Directly in the city center by the main rail station

Our accommodation(s)

Hotel location

ibis budget Ulm City

Neutorstrasse 16, Parkgarage Bessererstr
89073 ULM
Germany

GPS:48.401871, 9.986845

Telephone
Fax +49 731 17662725

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  649 reviews

TripAdvisor Rating  3.5/5  683 reviews

extremelz dissatisfied

Customer review rating 0.5/5

Valentin Business - Confirmed reviews ALL

the performance of the new checkin system is very poor and complicated, so check in takes a long time. On top system does not allow to create invoice after payment. Invoice is send on the day of checkout randomly throughout the day. Usually it even does not come, which makes it necessary to once again call the frontdesk. I have complained many times already but without any success sofar.

Dear Valentin, We apologize for the inconvenience faced during check-in and with the delayed invoice process. Rest assured, we are actively working on improving our check-in system for a smoother experience. Regarding the invoice delay, we are addressing this issue internally to ensure timely delivery. Usually this invoice is send between 11 and 12 after the breakfast and check-out ime. Your feedback is valuable, and we appreciate your patience. We hope to welcome you back and provide a more seamless stay in the future. Feel Welcome, Sanjeev Wasan

Vacuum sound coming from bathroom, no help after closing

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

There was a vacuum cleaner sound that ran all night, I couldn t sleep. The asked my credit card number through my phone, my bank said absolutely not.

Dear Mr N., we apologize for the inconvenience caused by the noise issue during your stay. Rest assured, we are actively addressing this matter to ensure a peaceful environment for all our guests. Regarding the payment, this you can do online or at the chcek in. Inm case you arrive later then 6 pm, we need the credit card number to guarantee the reservation. You can also update the card number in your reservation if you do it online. Please be welcome to visit us again. Feel Welcome, Sanjeev Wasan

Ok hotel for the price, dodgy people at night

TripAdvisor rating 3.0/5

sarita1187 Business - TripAdvisor review

Visited in Oct 24 - overall ok. Bed was fine and room clean. Don’t take the breakfast, coffee is terrible as it the food, you will be much better off outside. What I really didn’t like were the dodgy people at night that seem to live in this hotel for a longer time than just vacation/business. I encountered a couple that clearly looked like drug addicts. If you stay in your room you will be fine.

not worth the money

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

my guest were really disappointed one of the rooms did not even have a curtain

Dear Mr A., we are truly sorry to hear about your disappointment. Rest assured, we take your feedback seriously and will address the issues to improve. We hope to welcome you back and provide a better experience. Feel Welcome, Sanjeev Wasan

Never again

Customer review rating 0.5/5

Wim Families - Confirmed reviews ALL

Second stay at an Ibis Budget, and second time troubles with check-in. The check-in computer was blocked so check-in had to be done via intercom phone that also disconnected 3 times. This took us 30 minutes. Also, big black hairs on the sheets! Disgusting! And tooth paste rests in the sink. Never again!

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Other web-users rate our hotel

  • 905 reviews 9.1/10 Location
  • 1,225 reviews 4.1/10 Room
  • 673 reviews 6/10 Service
  • 22 reviews 7.1/10 WiFi
  • 673 reviews 3.1/10 Cleanliness
  • 591 reviews 3.5/10 Comfort
  • 415 reviews 5.4/10 Breakfast
  • 116 reviews 3.2/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.