Novotel Chennai OMR 5 stars

Customer review rating (ALL Rating) 4.0/5 1,504 reviews

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Description

Hotel extras

  • Located on Old Mahabalipuram Road within 40 minutes drive to airport

  • Enjoy multiple outdoor and indoor sports activities

  • Ideal for a quick family staycation

  • Relish new age Food and Beverage options

Our accommodation(s)

Hotel location

Novotel Chennai OMR

Opp. Elcot Sez, IT Expressway,, Old Mahabalipuram Road,, Sholinganallur
600119 CHENNAI
India

GPS:12.905224, 80.229228

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

NICO Asian Bar and Cafe

Spend your sun kissed mornings with local artisanal teas and coffees. An ideal setting for co-working or quick meetings with high speed internet. Relish our authentic Asian cuisine. Evenings are accompanied by live music and finest wines, cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,504 reviews

TripAdvisor Rating  5.0/5  647 reviews

Certificate of excellence 2023

Hygiene disaster hotel

TripAdvisor rating 1.0/5

Harish R TripAdvisor review

never thought this can happen in an accor property, there were these small cockroaches in my room and when i told them they didnt do anything just said sorry. finally after showing pictures they changed rooms. the water they give in rooms has such bad smell and tastes like swimming pool water which i think they are just filling from tap and giving out, it has no fsai or isi or any approval, i dont know how can a big chain like accor allow something like this. i got a good price for novotel, i thought good deal now i know why so low price as this is the worst novotel in the world.

Dear Harish R, We sincerely apologize for the unpleasant experience you had at our hotel. Rest assured, we take hygiene very seriously, and we have addressed the issues you mentioned with our team. It is disappointing to hear that you encountered cleanliness and water quality concerns during your stay. We appreciate your feedback and have taken immediate steps to rectify the situation. Your comfort and well-being are of the utmost importance to us, and we will ensure such incidents do not recur. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with a much-improved stay. Sincerely, Vineesh Kurup General Manager

Good stay

Customer review rating 5.0/5

Ramesh B. Couples - Confirmed reviews ALL

We are very happy in our stay

Dear Santhana Ramesh B. R., We very much appreciate your comments regarding your stay at the Novotel Chennai OMR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

Well located

Customer review rating 4.5/5

Eranga Solo - Confirmed reviews ALL

Excellent service, all staff members are very kind.

Dear Hitihami Appuhamilage Eranga M., We very much appreciate your comments regarding your stay at the Novotel Chennai OMR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

Good location

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Rooms were good. But in food chapati, roty and NAAN needs improvement.

Dear Harinder S., We very much appreciate your comments regarding your stay at the Novotel Chennai OMR. We appreciate your positive comments on our location and rooms. We have noted your feedback regarding the food items mentioned and will work to improve them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

Loved the hospitality

Customer review rating 5.0/5

L. Business - Confirmed reviews ALL

Had an amazing stay, thank you everyone for making our stay comfortable and memorable.

Dear Brandon L., We are delighted to hear about your amazing stay with us at Novotel Chennai OMR. Thank you for your kind words, it was our pleasure to make your stay comfortable and memorable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vineesh Kurup General Manager

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Other web-users rate our hotel

  • 343 reviews 9/10 Location
  • 1,213 reviews 7.8/10 Room
  • 3,591 reviews 9/10 Service
  • 21 reviews 6.8/10 WiFi
  • 1,809 reviews 8.6/10 Food
  • 608 reviews 7.7/10 Cleanliness
  • 555 reviews 9.5/10 Vibe
  • 375 reviews 7.9/10 Breakfast

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