Hotel Mercure Poznan Centrum 4 stars

Customer review rating (ALL Rating) 4.7/5 1,859 reviews

Hotel Mercure Poznan Centrum - Image 1
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Description

Hotel extras

  • Spacious rooms with new beds were upgraded in 2020.

  • Location in the city center, close to Poznań Fair.

  • Own pastry shop. Certified Marcinski Croissants - available all year round!

  • Large, parking

  • Extensive conference facilities.

Our accommodation(s)

Hotel location

Hotel Mercure Poznan Centrum

Ul. Roosevelta 20
60-829 POZNAN
Poland

GPS:52.408272, 16.912071

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,859 reviews

TripAdvisor Rating  4.5/5  814 reviews

Fabulous stay

TripAdvisor rating 5.0/5

Pat R TripAdvisor review

I had to book a stay in Poznan for transit only hence the choice of hotel close to the train station. At the time I did not realise that I would be staying in a very historic hotel. It was interesting to read all about it in the lobby. Unexpected bonus to a nice stay. The hotel is very modern. My room was incredibly spacious for one person. So was the bathroom. All spotless and bright. Brilliant idea to have water dispensers in the hall and a caraffe to fill with water yourself. I drink loads of water so this was welcome. Usually hotels leave one small bottle which I would drink in a minute and be left thirsty. I was arriving very late so I asked if I could have a meal delivered to my room before the restaurant closes. I had to pay for it ahead of time using slightly confused process via email but it was worth it and the meal was very good. I also managed to grab a lovely glass of wine in the lively bar before they closed at midnight. Breakfast, while pricey, was very good. Large selection of healthy and less-healthy foods - something for everyone. Offering was fresh and tasty. Coffee was nice and the service excellent. All the staff across the hotel were friendly and helpful. The checkin and checkout was super easy. The proximity to the train station was a big plus for me. All in all 10/10 with a few caveats: I was woken up by very loud music and shouting through microphone and speakers. It occurred later that it was Poznan Expo event nearby. Unfortunately I could not sleep after 8am which was disappointing becuase I really needed that rest. Not hotel's fault but I guess something to keep in mind. The single beds seemed very narrow. I don't know if it was just me but I almost fell off the bed multiple times throughout the night. Bar staff, while friendly enough, seemed tired and eager to close for the night. Maybe it was because of a large and loud group of guests at the time. But I didn't feel overly welcome. The location was a bit odd. It is very close to old town and transport but immediate hotel surroundings are not particularly pleasant to look at. Felt deserted after dark.

All around a nice stay

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Only slight discomfort is the noisy roundabout

Dear Mr. B., we very much appreciate your comments regarding your stay at the Mercure Poznan Centrum Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that during your next visit in the City of Goats you will give us the pleasure and honor to welcome you again. Kind Regards Agnieszka Lange Front Office Shift Leader Mercure Poznan Centrum

Very good location, very clean, very kind and polite workers, very good breakfast and options to have a nice coffee with pastries, bar and restaurant

Customer review rating 5.0/5

F. K. Business - Confirmed reviews ALL

I was very satisfied in all aspects: location, cleaning, behaviour of the workers. If I go again to Poznan this is the Hotel I will use.

Dear Ms. F., we very much appreciate your comments regarding your stay at the Mercure Poznan Centrum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that during your next visit in the City of Goats you will give us the pleasure and honor to welcome you again. Kind Regards Agnieszka Lange Front Office Shift Leader Mercure Poznan Centrum

Nice stay, good breakfast, good location

Customer review rating 4.5/5

Alexn. Business - Confirmed reviews ALL

Good breakfast (wish I knew sooner about the eggs), lots of choices. Nice location, coffee and soda's in the room. Really liked the possibility to get water (with or without bubbles) in a caraf on the floor.

Dear Mr. N., we very much appreciate your comments regarding your stay at the Mercure Poznan Centrum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that during your next visit in the City of Goats you will give us the pleasure and honor to welcome you again. Kind Regards Agnieszka Lange Front Office Shift Leader Mercure Poznan Centrum

Great hotel for Poznan visit

Customer review rating 4.5/5

John Families - Confirmed reviews ALL

Only stopped for one night unfortunately but very much enjoyed it. Good restaurant and cafe, very helpful and friendly staff and good sized rooms

Dear Mr. P., we very much appreciate your comments regarding your stay at the Mercure Poznan Centrum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that during your next visit in the City of Goats you will give us the pleasure and honor to welcome you again. Kind Regards Agnieszka Lange Front Office Shift Leader Mercure Poznan Centrum

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Other web-users rate our hotel

  • 520 reviews 9.2/10 Location
  • 672 reviews 8.3/10 Room
  • 670 reviews 9.5/10 Service
  • 8 reviews 9.3/10 WiFi
  • 569 reviews 9.5/10 Food
  • 517 reviews 9.7/10 Breakfast
  • 289 reviews 8.4/10 Comfort
  • 208 reviews 8.8/10 Cleanliness

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