Mercure Grenoble Meylan Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 720 reviews

Mercure Grenoble Meylan Hotel - Image 1
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Description

Hotel extras

  • Hotel renovated in 2022

  • 3337 sq. ft. (310 m²) of private rooms for seminars, renovated in 2016

  • Large private outdoor car park, free of charge

  • Bar and restaurant with terrace

  • 10 minutes from the center of Grenoble

Our accommodation(s)

Hotel location

Mercure Grenoble Meylan Hotel

34 Avenue de Verdun
38240 MEYLAN
France

GPS:45.201393, 5.758853

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

À l'Épicerie Meylan

We've cooked up something really special: from Monday to Friday, our restaurant Les Saisons offers you a modern setting with designer decor. Come and find out for yourself, or pay us a return visit.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  720 reviews

TripAdvisor Rating  4.0/5  13 reviews

Quiet, big, and comfortable room

Customer review rating 5.0/5

K. Y. P. Solo - Confirmed reviews ALL

Location i will not say if it is a very good location or not since Grenoble is a town where there is a lot of vehicle roaming around and most of the time can be quite congested place. But it is close enough to the Fort de la Bastille. Offered free parking but i do not see that there is a place for EV. Breakfast in this hotel is consider good, with enough variety to choose from.

Dear YIP P. K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Meylan. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will shar your satisfaction with our team ! We are looking forward to welcome you again. Sincerely, Célia, Front desk Service Mercure Grenoble Meylan

Nice Hotel

Customer review rating 5.0/5

Sabine Business - Confirmed reviews ALL

The hotel in Meylan was fantastic. Good location, easy for Grenoble or locations in Meylan. Very nice breakfast, and staff.

Dear SABINE K., We thank you for sharing your experience regarding your stay at the Hôtel Mercure Grenoble Meylan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your comment, and we hope your next visit will be as pleasant as the previous one. Sincerely, Célia, Front desk Service Mercure Grenoble Meylan

Good location

Customer review rating 3.0/5

P.h. Solo - Confirmed reviews ALL

First time overnight stay at this hotel and although the location is very convenient and the personnel is very friendly, the lack of quality in some of the services is disappointing. The room was extremely cold and had to request a heater to sleep more or less comfortable. The towels heater in the bathroom was out of order. The internet connection was awful.

Dear PATRICIA H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Meylan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We apologise for any inconvenience caused by the temperature in your room. Our system is centralised within our establishment and during mid-season it is difficult to choose between air conditioning and heating. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Célia, Front desk Service Mercure Grenoble Meylan

F.!

Customer review rating 3.0/5

Mr F. Business - Confirmed reviews ALL

The hotel is OK if rather tired and in need of update. But the worst part it it was absolutely F., as it's spring and outside it was 5-6C, but the heating had been completely turned off in the whole place. Even in the restaurant there were portable heaters on the floor to make it more comfortable, but the rooms were very uncomfortable. A heater was offered, but was completely ineffective and was returned as useless.

Dear DARREN H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Meylan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We apologise for any inconvenience caused by the temperature in your room. Our system is centralised within our establishment and during mid-season it is difficult to choose between air conditioning and heating. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Célia, Front desk Service Mercure Grenoble Meylan

3°C outside and no heating in the whole building.

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

We were sitting in the conference room with our jackets. The hotel room had no heating this day. The person at the reception told us that they had switched off the heating some days ago and can't turn it on again. Very strange.

Dear REINHARD V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Meylan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We apologise for any inconvenience caused by the temperature in your room. Our system is centralised within our establishment and during mid-season it is difficult to choose between air conditioning and heating. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Célia, Front desk Service Mercure Grenoble Meylan

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Other web-users rate our hotel

  • 110 reviews 8.3/10 Location
  • 252 reviews 7.6/10 Room
  • 275 reviews 9.2/10 Service
  • 5 reviews 0/10 WiFi
  • 128 reviews 8.7/10 Comfort
  • 120 reviews 8.8/10 Breakfast
  • 85 reviews 8.7/10 Cleanliness
  • 42 reviews 7.5/10 Value

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