ibis budget Dunkerque Grande Synthe 2 stars

Customer review rating (ALL Rating) 3.4/5 525 reviews

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Description

Hotel extras

  • Free secure parking

  • Free WiFi on all of the hotel premises

  • Television in the room

  • Breakfast from 6:30 during the week

  • Three person rooms available

Our accommodation(s)

Hotel location

ibis budget Dunkerque Grande Synthe

Rue de la Porte de Lille
59760 GRANDE SYNTHE
France

GPS:51.007301, 2.310909

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.4/5  525 reviews

TripAdvisor Rating  3.0/5  427 reviews

Good location

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Clean and tidy hotel, ideal stopover between Calais and Ypres

Dear GORDON E., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great

Customer review rating 5.0/5

Zac Families - Confirmed reviews ALL

The lady in the reception was very helpful.

Dear ZAFER D., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bad

Customer review rating 0.5/5

Mark S. Families - Confirmed reviews ALL

Very dirty room. Some kind of moth next on the ceiling corner. Smelt of smoke. The next day I’m in ibis budget Bruges. Totally different. Same room layout with bunk above double bed. But nice smell & clean. Ibis should send a manager to inspect.

Dear Mr S. , Thank you for taking the time to tell us about your experience at the ibis budget Dunkerque Grande-Synthe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, all the ibis budget dunkerque Grande-Synthe team

Too little pillows

Customer review rating 3.0/5

Luke B. Couples - Confirmed reviews ALL

Shower water exited the shower and I only had one pillow. It was okay for one night.

Dear Mr B., Thank you for taking the time to tell us about your experience at the ibis budget Dunkerque Grande-Synthe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Our team appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Convenient Location

Customer review rating 4.5/5

John Couples - Confirmed reviews ALL

Room was clean and tidy. Good breakfast.

Dear JOHN S., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 168 reviews 8.5/10 Location
  • 455 reviews 3.3/10 Room
  • 322 reviews 7.7/10 Service
  • 6 reviews 7.7/10 WiFi
  • 282 reviews 2.5/10 Comfort
  • 212 reviews 3.3/10 Cleanliness
  • 156 reviews 4.4/10 Breakfast
  • 97 reviews 1.2/10 Amenities

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