Mercure Paris Massy Gare TGV Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 864 reviews

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Mercure Paris Massy Gare TGV Hotel - Image 1
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Mercure Paris Massy Gare TGV Hotel - Image 3
Mercure Paris Massy Gare TGV Hotel - Image 4
21, avenue Carnot, 91886 MASSY, France

Description

Hotel extras

  • A 5-minute walk from the RER station and Massy TGV station

  • A restaurant offering "homemade" cuisine

  • Three meeting rooms and a co-working space

  • Private undercover car park

  • 30 minutes by RER from the center of Paris

Our accommodation(s)

Hotel location

Mercure Paris Massy Gare TGV Hotel

21, avenue Carnot
91886 MASSY
France

GPS:48.727945, 2.264911

Telephone
Fax +33 1 69 32 80 25

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Arômé

Our local must-see restaurant in downtown Massy offers creative dishes inspired by the seasons. Here, the cuisine changes with the months, drawing inspiration from local produce with a modern twist.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  864 reviews

TripAdvisor Rating  3.5/5  409 reviews

Convenient and pleasant hotel

Customer review rating 5.0/5

Fotios Business - Confirmed reviews ALL

Good room size, good breakfast, good location

well located but not worth it for 4 stars

Customer review rating 2.5/5

John C. Business - Confirmed reviews ALL

the parking is too narrow, the hotel is well located but the room is too small and not too much ameneties for 4 star hotels. The bathroom lots of ants the heater is not working and the room is too cold

Bonjour Madame S., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Paris Massy Gare TGV. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Soyez assurée que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Laetitia Pioger Chargée de qualité et d'accueil restauration h1…

Very good located and clean hotel

Customer review rating 4.5/5

K.dr Business - Confirmed reviews ALL

Very easy by foot to the hotel from train station, good kitchen, Smaal lobby and small bar. Just an event ongoing so no access to to the bar for hotel guests. Good food and nice rooms.

Bonjour Monsieur D., Nous vous remercions d'avoir pris le temps de partager votre avis. Nous ne manquerons pas de partager vos appréciations auprès de nos équipes. Nous espérons vous revoir très bientôt! Veuillez agréer, Monsieur, nos salutations distinguées. Laetitia Pioger Chargée de qualité et d'accueil restauration h1…

well located and rooms were clean, good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

no complaints, all good :)

Dear PAVITHRA MME S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Massy Gare TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laetitia Pioger Chargée de qualité et d'accueil restauration h1…

Stay was ok.

Customer review rating 3.5/5

Olivier L. C. Business - Confirmed reviews ALL

Stay was ok, but auto wake up service not available. Reception team would take care, they forgot...

Dear ; Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Massy Gare TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laetitia Pioger Chargée de qualité et d'accueil restauration h1…

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Other web-users rate our hotel

  • 124 reviews 9.2/10 Location
  • 268 reviews 6.8/10 Room
  • 313 reviews 8.7/10 Service
  • 101 reviews 7.4/10 Breakfast
  • 75 reviews 7.9/10 Cleanliness
  • 55 reviews 1.6/10 Value
  • 51 reviews 3.2/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.