Mercure Lyon Est Villefontaine 4 stars

Customer review rating (ALL Rating) 4.0/5 317 reviews

Best price
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Parc Technologique, 20 rue Condorcet, 38090 VILLEFONTAINE, France

Description

Hotel extras

  • Located 15 min from Lyons Saint-Exupéry airport

  • Free access to "Ikebana" fitness center

  • Family apartments located in the heart of a wooded parkland

  • Heated indoor pool

  • A 5-minute walk from The Village Outlet of Lyon

Our accommodation(s)

Hotel location

Mercure Lyon Est Villefontaine

Parc Technologique, 20 rue Condorcet
38090 VILLEFONTAINE
France

GPS:45.627242, 5.166419

Telephone
Fax +33 4 74 94 43 70

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  317 reviews

TripAdvisor Rating  3.5/5  746 reviews

Expensive and room was old, with fridge leaking, informed the reception but nothing happened

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Nice people, but certainly not worth the money for the old and not working room that was allocated to us

Dear guest, we sincerely apologize for the inconvenience you experienced with the room condition. Your feedback is valuable, and we will address this issue with our team. We appreciate your kind words about our staff. Thank you for bringing this to our attention. Géraldine CARETTE

Well located but mediocre quality

Customer review rating 3.5/5

Andre R. Business - Confirmed reviews ALL

I am visiting the hotel quite frequently but have noticed a reduced level of quality lately.

Dear Mr. R., thank you for your loyalty and feedback. We apologize for falling short of your expectations. Your concerns will be addressed promptly. We strive to improve and hope to regain your trust. Kind regards, Géraldine CARETTE

mediocre

Customer review rating 3.0/5

Richard Families - Confirmed reviews ALL

the hotel is outdated, the location is perfect. The dinner was really below standard! The personel were all very friendly however.

Dear Richard, Thank you for your feedback. We appreciate your kind words about our friendly staff and ideal location. We apologize for falling short of your expectations with the outdated hotel and dinner quality. Your comments will help us improve. Best regards, Géraldine CARETTE

Not good enough

Customer review rating 3.5/5

Markus S. E. Business - Confirmed reviews ALL

The hotel needs a renovation in some places. The service at the bar for the welcome drink was a disaster - there were no professionals serving here. The room and breakfast were good.

Dear Markus S. E., We appreciate your feedback. We apologize for the inconvenience you experienced at the bar. We are glad you enjoyed the room and breakfast. Your comments will help us improve. Kind regards, Géraldine CARETTE

Good location with friendly staff

Customer review rating 4.5/5

Ruud Families - Confirmed reviews ALL

Nice appartment, friendly staff and good facilities. Restaurant food very good.

Dear Ruud, Thank you for your kind words about our location, apartment, staff friendliness, and facilities. We are delighted to hear that you enjoyed the restaurant food as well. We hope to welcome you back soon. Géraldine CARETTE

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Other web-users rate our hotel

  • 119 reviews 9.3/10 Location
  • 283 reviews 5.1/10 Room
  • 255 reviews 7.8/10 Service
  • 6 reviews 3.3/10 WiFi
  • 114 reviews 3.4/10 Cleanliness
  • 103 reviews 8.1/10 Breakfast
  • 26 reviews 8.6/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.