Pullman Kuala Lumpur City Centre Hotel and Residences bintang 5

Catatan tamu Avis (Peringkat ALL) 4.3/5 5.139 ulasan

Jaminan Harga
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Pullman Kuala Lumpur City Centre Hotel and Residences - Image 4
No 4 Jalan Conlay, 50450 KUALA LUMPUR, Malaysia

Deskripsi

Keistimewaan hotel

  • Layanan tamu yang ramah dan tanpa cela

  • Restoran khas untuk pelancong yang senang bertualang

  • Teras berlanskap yang indah

  • Terletak di Segitiga Emas dekat pusat perbelanjaan dan hiburan

  • Dekat ke butik mewah dan tempat wisata KL

Akomodasi kami

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Lokasi hotel

Pullman Kuala Lumpur City Centre Hotel and Residences

No 4 Jalan Conlay
50450 KUALA LUMPUR
Malaysia

GPS:3.15013, 101.7145

Telepon
Fax +60 3-2170 8808

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.3/5  5.139 ulasan

Peringkat TripAdvisor  4.0/5  536 ulasan

Sertifikat keunggulan 2024

Beautiful view and comfortable stay

Catatan Tripadvisor 5.0/5

806katherinel Couples - Ulasan TripAdvisor tersertifikasi

Never disappoint. Comfortable room on a high floor with a nice view and location is convenient. 👍👍

Dear 806katherinel, Thank you for sharing this wonderful feedback with us from your recent stay at Pullman KLCC Hotel & Residences.It was an absolute pleasure to learn that your overall stay was excellent! We always endeavor to ensure that our servicse are up to the highest standards. We would love to host you again on your next visit to Kuala Lumpur. Kind regards, Devi.C Guest Experience

A Special Thanks for a Truly Memorable Stay at Pullman KLCC

Catatan Tripadvisor 5.0/5

hermonchristian Ulasan TripAdvisor tersertifikasi

/start I reserved a room at Pullman KLCC for four nights during our trip to Kuala Lumpur to celebrate my wife's birthday and our second wedding anniversary. Before the trip, on the night of November 8th, as I relaxed at home, I had the idea to surprise my wife. Even though it was late, I decided to email the hotel to request something special. I didn’t have high expectations given the short notice. To my surprise, I received a reply from Aqilah and Jessie. They explained that decorations required at least two days' notice, so they wouldn’t be able to arrange that. However, they offered to prepare a cake for us. That gesture alone was already more than enough, and I deeply appreciated their thoughtfulness. Fast forward to our arrival. During check-in, a lovely lady at the front desk noticed it was my wife's birthday and warmly congratulated her. Their attention to detail made us feel genuinely special from the moment we arrived. When we entered our room, I was expecting to find the cake, but to my delight—and my wife’s surprise—there was a beautifully arranged decoration! I was genuinely impressed by their effort to accommodate this request on such short notice. While our stay was highly enjoyable, there were a few minor inconveniences in the room: - The fridge was not functional. - The Bluetooth speaker didn’t work. - The bathroom scale was missing. These issues, however, were resolved efficiently. I mentioned them to the reception before heading out to Pavilion Mall, and by the time we returned, everything had been addressed. Their quick response truly showcased their commitment to guest satisfaction. The breakfast at Pullman KLCC was fantastic, offering a wide variety of international options. The yogurt ice cream was a standout—absolutely delicious, and I find myself missing it even as I write this review. However, I did notice the absence of a couple of breakfast options that were available during my previous stay in 2019, such as fried rice and fried bihun. As an Indonesian, these are breakfast staples for us, so I missed having them on the menu. That said, the overall breakfast experience was still delightful and satisfying. The shower, however, deserves special mention. It was exceptional—so much so that I found myself showering more often than usual simply because it was so relaxing and rejuvenating. Throughout our four-night stay, the level of service, attentiveness and dedication from the Pullman KLCC team significantly enhanced our experience in Kuala Lumpur. I want to especially acknowledge and extend a special thanks to Ms. Devi from Guest Experience, whose exceptional care and attention to detail made a lasting impression. She not only arranged the surprise decorations and complimentary cake but also assisted us with various requests during our stay, such as assisted me when I left it in the room and printing a document I needed. Her professionalism, dedication and attention to even the smallest requests went above and beyond and remarkable. This review is a heartfelt expression of gratitude to Ms. Devi and the entire Pullman KLCC team. Their efforts and commitment to excellence turned our celebration into a truly unforgettable experience. Once again, thank you for making our stay so special. /end

Dear hermonchristian, I am delighted to read your fantastic feedback which you have kindly shared on Trip Advisor. The team are ecstatic to learn that they provided the best experience for you during your stay with us. A double celebration is one that simply cannot go uncelebrated in some way! It was an absolute delight to surprise you both with the room decoration! We certainly hope that our Hotel remains at the top of your list every time you are in KL. It would be our pleasure to welcome you back to Pullman KLCC Hotel & residences in the near future. Kind regards, Devi.C Guest Experience

Tidak puas

Catatan tamu Avis 2.0/5

Jay Keluarga - Ulasan terverifikasi ALL

Pelayanan yang tidak ramah , terkesan arogan sewaktu cek in di Front desk Pullman, KL

Dear Jay, We are disappointed to hear that you did not enjoy your experience with u at Pullman KLCC Hotel & Residences. You can be assured that we work diligently to provide a quick and easy check-in experience. If we fell short, we apologize. We will certainly discuss your feedback with our front office team. Thank you for sharing. Kind regards, Devi.C Guest Experience

Great stay with quality and comfort at good price and opposite Pavilion Mall.

Catatan Tripadvisor 5.0/5

dordor-Sin Keluarga - Ulasan TripAdvisor tersertifikasi

My 1st stay in KL in this Pullman. It took us by surprise overall on hotel environment, facilities, club lounge and room. Staff are all very friendly especially Club Lounge staff. Special mention on Ms Theressa who is very professional and attentive. The only setback on this stay is the ac in my Room 2806 super cold even adjusted to 27°c and fan 1. Another neg was my mom visited L1 Sedap cafe for breakfast but was rejected entry despite I am Platinum member. Staff refused her entry infront of big crowd and told her to check with reception. It was an embarrassing moment for my mom. So she went back to L4 Club Lounge and the duty staff brought my mom down to L1 and my mom could enter the cafe. Cafe staff claimed that the record wasn't showing my room has breakfast and seems no knowledge about Platinum benefit.

Dear dordor-Sin, Please allow me to first thank you for your compliments on our property and team and especially so for highlighting Ms Teressa from the Club Lounge. Please accept our sincerest apology for the breakfast incident at Sedap restaurant which your mom encountered. This comment has been highlighted to the Executive Assistant Manager for prompt action as we would not want such incidents in the future. We truly look forward to welcoming you back soon to the Pullman KLCC for another memorable stay. Kind regards, Devi.C Guest Experience

lokasi strategis.

Catatan tamu Avis 5.0/5

Zunaidy Pasangan - Ulasan terverifikasi ALL

lokasi strategis, karyawan ramah . supervisor restoran lt2 sangat komunikasi. kamar bersih dan tempat tidur nyaman.

Dear Zunaidy T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nina Maria Assistant Club Lounge Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 3.278 ulasan 9.6/10 Lokasi
  • 3.930 ulasan 7/10 Kamar
  • 3.747 ulasan 7.7/10 Pelayanan
  • 134 ulasan 4.1/10 Internet
  • 1.796 ulasan 7.6/10 Sarapan
  • 1.549 ulasan 7/10 Kebersihan
  • 1.114 ulasan 6.3/10 Fasilitas

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