Club Regina Los Cabos managed by Accor 4 stars

Customer review rating (ALL Rating) 4.0/5 99 reviews

Club Regina Los Cabos managed by Accor - Image 1
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Club Regina Los Cabos managed by Accor - Image 4
Carr Transpeninsular Kilometro, Tourist Corridor, 22.5, 23400 San José del Cabo, Mexico

Description

Hotel extras

  • A 35 minutos del Aeropuerto de San José del Cabo

  • Piscinas frente al Mar de Cortés

  • Experiencias gastronómicas en nuestros restaurantes INIZIO y Altura

  • Acceso rápido a Plaza Mijares y Art Walk

  • Punto de avistamiento de ballenas en temporada de invierno

Our accommodation(s)

Book this hotel
Room 1
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Suite with one king-size bedroom, two full bathrooms, a dining room, a living room with a sofa bed, a fully equipped kitchen, jacuzzi and a terrace with ocean view

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 78 m² / 839 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

  • 4 pers. max
  • 78 m² / 839 sq ft
  • Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
  • Views: Ocean/Sea view
See availabilities

Suite with one king-size bedroom, two full bathrooms, a dining room, a living room with a sofa bed, a fully equipped kitchen, jacuzzi and a terrace with ocean front view

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 77 m² / 828 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

See availabilities

Accessible Deluxe Suite with two king-size bedroom, three full bathrooms, a dining room, a living room with a sofa bed, a fully equipped kitchen, jacuzzi and a terrace with ocean front view

  • Views:

    Ocean/Sea view

Max. number of persons
6
Area
From 128 m² / 1377 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x2

Single sofa bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Full kitchen
  • Ice Machine
  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Deluxe Suite with two king-size bedroom, three full bathrooms, a dining room, a living room with a sofa bed, a fully equipped kitchen, jacuzzi and a terrace with partial ocean view

  • Views:

    Sea side

Max. number of persons
6
Area
From 127 m² / 1367 sq ft

Bedding

King size bed(s) x2

Double sofa bed(s) x1

See availabilities

Deluxe Suite with two king-size bedroom, three full bathrooms, a dining room, a living room with a sofa bed, a fully equipped kitchen, jacuzzi and a terrace with ocean view

  • Views:

    Ocean/Sea view

Max. number of persons
6
Area
From 127 m² / 1367 sq ft

Bedding

King size bed(s) x2

Double sofa bed(s) x1

See availabilities

Deluxe Suite with two king-size bedroom, three full bathrooms, a dining room, a living room with a sofa bed, a fully equipped kitchen, jacuzzi and a terrace with ocean front view

  • Views:

    Ocean/Sea view

Max. number of persons
6
Area
From 128 m² / 1377 sq ft

Bedding

King size bed(s) x2

Double sofa bed(s) x1

See availabilities

Studio

Studio Room with one king-size bed, jacuzzi, coffee table with ocean view

Photo out of - Studio Room with one king-size bed, jacuzzi, coffee table with ocean view

Studio Room with one king-size bed, jacuzzi, coffee table with ocean view

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

See availabilities

Studio

Studio Room, one king-size bed, full kitchen, dining area, terrace, partial ocean view

Photo out of - Studio Room, one king-size bed, full kitchen, dining area, terrace, partial ocean view

Studio Room with one king-size bed, full kitchen, dining area, terrace and partial ocean view

  • Views:

    Sea side

Max. number of persons
2
Area
From 41 m² / 441 sq ft

Bedding

King size bed(s) x1

See availabilities

Studio

Studio Room, one king-size bed, full kitchen, dining area, terrace, ocean view

Photo out of - Studio Room, one king-size bed, full kitchen, dining area, terrace, ocean view

Studio Room with one king-size bed, full kitchen, dining area,terrace and ocean view

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 41 m² / 441 sq ft

Bedding

King size bed(s) x1

See availabilities

Hotel location

Club Regina Los Cabos managed by Accor

Carr Transpeninsular Kilometro, Tourist Corridor, 22.5
23400 San José del Cabo
Mexico

GPS:22.991219, -109.733239

Telephone

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property
  • SJD Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 143 rooms
  • 3 rooms for people with reduced mobility
  • 280 family rooms
  • 280 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • Spanish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

3 Restaurants

2 Bars

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Outdoor playground for children

Well-being

Pool

  • Outside
  • On site

Fitness center

  • On site

Sports and leisure

Volleyball

  • On site

Volleyball

  • Nearby

Sailing Additional charge

  • Nearby

Tennis Additional charge

  • On site

Kayaking Additional charge

  • On site

Deep sea fishing/Sea fishing Additional charge

  • Nearby

Jet-ski Additional charge

  • Nearby

Private beach

  • Nearby

Parasailing Additional charge

  • Nearby

Bike rack facilities Additional charge

  • Nearby

Scuba diving Additional charge

  • Nearby

Boat excursions Additional charge

  • On site

Sailing Additional charge

  • On site

Bike rack facilities Additional charge

  • On site

Parasailing Additional charge

  • On site

Wind surfing facilities

  • Nearby

Water-skiing Additional charge

  • On site

Water-skiing Additional charge

  • Nearby

Jet-ski Additional charge

  • On site

Golf Additional charge

  • Nearby

Tennis Additional charge

  • Nearby

Snorkelling/Scuba diving center Additional charge

  • Nearby

Boat excursions Additional charge

  • Nearby

Scuba diving Additional charge

  • On site

Glass bottom boat Additional charge

  • Nearby

Private beach

  • On site

Deep sea fishing/Sea fishing Additional charge

  • On site

Golf Additional charge

  • On site

Snorkelling/Scuba diving center Additional charge

  • On site

Kayaking Additional charge

  • Nearby

Glass bottom boat Additional charge

  • On site

Wind surfing facilities

  • On site
  • On site
  • Outdoor parking
  • Public

Services & equipment

  • Valet parking

Security

  • Well-lit parking

Lunch with ocean view. Monday to Sunday, from 11:00 a.m. to 6:00 p.m

Pool C Snack Bar

Other informations

Payment

  • Credit card

Ideal for those seeking more space and comfort while maintaining a relaxed atmosphere. Open space setting with heated pool perfect for unwinding.

Buffet breakfast available from 7:00 am to 11:30 am

The hotel has 4 pools. One of them is located near the Altura restaurant and features a wading pool that's ideal for families. The second is an adults-only pool located next to the pool bar.

Our hotel is where dreams meet the endless blue of the Sea of Cortez. We offer a full - service wedding experience, taking care of every detail from the ceremony to the reception, so you and your guests can simply relax and enjoy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  99 reviews

Customer review rating 5.0/5

Gianopoulos E. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Brian S. Couples - Confirmed reviews ALL

Customer review rating 2.5/5

Orlando S. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

John S. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Corinne /. T. H. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Brian S. Couples - Confirmed reviews ALL

The room, the facilities, and the staff are wonderful. However, the food options are below par. Each of the restaurant options has problems with the execution, portion, and presentation of their food is poor and degrades the experience of the resort. A small effort in the food quality would increase the business ROI. This is not a new issue and we plan for most of our meals outside the resort. You can easily do better.

Customer review rating 2.5/5

Orlando S. Couples - Confirmed reviews ALL

The setting is beautiful but the rooms are dated and the options for dinning and activities are limited. Also times things are open and when or if activities are going to happen were not consistent. Service and employees were great view was terrific.

Customer review rating 4.5/5

John S. Friends - Confirmed reviews ALL

Overall, very relaxing and enjoyable. Staff was very friendly and helpful (except the front desk staff, they were not feeling the love like the rest of the staff.) The downside: the sales pitches for timeshares. The phones (3 of them in a grand suite) did not work, nor were they fixed after reporting the issue to the front desk. Calling the numbers on the website and emailing the address to arrange transportation was useless. The +52 number can not be completed as dialed from 3 different phone companies in the US. Sent an email from 5 different email addresses and never got a response. Finally reached out on social media (Instagram) and was told to call the +52 number. Eventually found someone who directed me to the front desk........two weeks to get there.

Customer review rating 5.0/5

Corinne /. T. H. Couples - Confirmed reviews ALL

The ACCOR crew especially Jorge and Gabby, concierges, valets especially Jonathan, workers at the pool and restaurant were all great!

Customer review rating 3.0/5

Ulrich B. Couples - Confirmed reviews ALL

The room smelled musty/moldy. They changed our room but the second room also had an odor. The decor is older and stained. The staff was very nice. We ordered a cart to bring us up to the top several times. Some of them arrived.

Customer review rating 2.5/5

Randall K. Families - Confirmed reviews ALL

Since the new owners took over, the property infrastructure has gone down. Seems like there is a lack of resources being devoted to this property. WiFi is almost non existent in rooms, lack of enough carts during peak times, appliances and furniture are well used, market out of gallon water and milk for days and still is and multiple roof leaks with lots of water coming into jacuzzi/bedroom area. Also, seal on refer not sealing. Even with all these issues, the employee staff was extra accommodating and friendly. Just sad to see this properties infrastructure in such need of major work and nothing noticeable in improvements being made. Been coming here for 20 years!!

Dear Guest, Thank you for sharing your feedback regarding your recent stay at Club Regina Los Cabos. We sincerely appreciate your long-standing loyalty over the past two decades and are grateful for your kind words about our staff's service. I would like to acknowledge your concerns regarding the infrastructure of the property, including the Wi-Fi connectivity, air conditioning, and overall appearance. We understand how important these amenities are to our guests’ experience. Your observations about the resources allocated to the property have been noted, and we take such feedback seriously. We value your insights and hope to enhance your experience during future visits. Thank you once again for your candid feedback. Best regards, Club Regina Los Cabos managed by Accor

Customer review rating 4.0/5

Susan T. Couples - Confirmed reviews ALL

I understand that it was off season period, but waiting for service in restaurant for 45 min min. is not acceptable. Besides among 10 of bogus fees there was telephone fee, when telephone was out of service for all 7 days, Guys, you are digging a hole under yourself, Other vise it was OK.

Dear Guest, Thank you for sharing your feedback regarding your recent experience at Club Regina Los Cabos. I sincerely apologize for the delays you encountered in our restaurant and any confusion regarding the telephone fees. Your comments are valuable to us, and we will use them to improve our service. We appreciate your understanding during the off-season and hope to welcome you back for a more seamless experience in the future. Best regards, Club Regina Los Cabos managed by Accor

Customer review rating 1.5/5

Otto S. Couples - Confirmed reviews ALL

We were very disappointed to see this property falling apart. Besides being terribly dated, we had a river if water leaking into the room that had them needing to move us. The new room was better both for updating and leaks, but heavy rains caused cement to fall from the outside. Creating yet another leak into the new room, and concrete and cracks and paint chipping and falling all around. It is a lovely location, and some of the areas look newly updated so I hope they are getting to the rest of the resort soon.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at our property. We sincerely apologize for the inconveniences you encountered, particularly with the maintenance issues you described. Your observations regarding the condition of the rooms and the impact of heavy rains are duly noted. We understand that a well-maintained environment is essential for our guests' comfort, and we appreciate your comments about the location and areas that have been updated. We are committed to enhancing the overall experience for our guests and appreciate your understanding as we work on improvements throughout our resort. Thank you again for your feedback. Best regards, Club Regina Los Cabos managed by Accor

Customer review rating 3.5/5

Buffie A. Families - Confirmed reviews ALL

Club Regina Los Cabos is beautifully situated on the side of a hill overlooking the ocean but it is not very accessible either inside the property or outside. All the facilities are spread out and a steep climb up or down. Not recommended for people with mobility issues, lots of stairs. They have shuttles to take you around but even in low season the wait was sometimes over 20 minutes. If the beach is open (it was closed due to hurricane season) there are many stairs down to it, the sand is very coarse and the water is rocky, not swimmable but the pools are nice. The closest towns are at least a fifteen minute drive or Uber away and it can be expensive to get around. The rooms are very comfortable and clean and the service is good, everyone is very friendly.

Dear Guest, Thank you for taking the time to share your thoughts regarding your recent stay at Club Regina Los Cabos. We appreciate your positive remarks about our beautiful location and the comfort of our rooms, as well as the friendliness of our staff. We acknowledge your concerns regarding the accessibility of our property. The layout of Club Regina Los Cabos does involve some elevation changes, and we understand that this may pose challenges for guests with mobility issues. Our shuttle service is intended to assist guests in navigating the property; however, we regret to hear that the wait times were longer than expected during your visit. We will continue to evaluate our transportation options to enhance guest experiences. We also recognize your feedback about the beach conditions, which can be affected by seasonal changes. Our team is dedicated to providing guests with a pleasant stay, and we will take your comments into consideration for future improvements. Thank you once again for your feedback. We hope to welcome you back in the future. Best regards, Club Regina Los Cabos managed by Accor

Customer review rating 4.5/5

Grant M. Couples - Confirmed reviews ALL

we always enjoy our stay at Club Regina. Although, our room was a little dirty. The floors were sandy, dead roach in the closet , coffee table and computer desk were DIRTY. Ceiling fan in bedroom is dusty, room 3118. Bellhops were great as always.

Dear Mrs. Grant: Thank you very much for sharing your comments and for choosing us. We are delighted to hear that you enjoyed your stay. We also appreciate your feedback, as your satisfaction is our top priority. We look forward to welcoming you again and providing you with an even better experience. Best regards! Club Regina Los Cabos

Customer review rating 2.0/5

Jorge J. L. A. Solo - Confirmed reviews ALL

-no toilet paper -water on the floor due the air conditioner - air conditioner malfunction (no AC over night) -no morning activities

Customer review rating 4.0/5

Paul A. J. Friends - Confirmed reviews ALL

Fine checking and out. The facilities are dated and the kitchen items were not consistently stocked. Had two units and had to borrow from each to get what we needed. Plumbing would not flush in both units but not all rooms. Had to ask for paper towels coffee filters and after second request got them that day . Am used to having more help at the pool but had to get food from the restaurant which took about 45 minutes. I don’t know if it was off season but was disappointed with the above items. Have stayed here for many years but it seemed like the management has changed so much don’t know if I’ll be back. I have always loved it with the views however.

Dear Paul A. J., Thank you for sharing your feedback regarding your recent stay at Club Regina Los Cabos. We appreciate your long-standing loyalty to our property and are pleased to hear that you continue to enjoy the views. However, I regret to learn that you encountered several challenges during your visit. We strive to maintain our facilities to the highest standards, and your comments about the dated conditions and the inconsistency with kitchen items have been noted. While we do our best to ensure that all units are adequately stocked, it is unfortunate that your experience differed from our usual service standards. Additionally, I understand the inconvenience you faced with the plumbing issues and the delays in receiving your requests. Our goal is to provide a seamless experience, and I apologize that we fell short in these areas. Your feedback is invaluable as it helps us in our efforts to enhance guest satisfaction. Thank you once again for your insights. We hope to have the opportunity to welcome you back in the future. Best regards, Club Regina Los Cabos managed by Accor

Customer review rating 2.0/5

Dori S. Families - Confirmed reviews ALL

I have been going to Club Regina for 30 years and this was my last one and very happy it is!

Dear Dori S., Thank you for sharing your feedback regarding your recent experience at Club Regina Los Cabos. We appreciate your long-standing loyalty, and we regret to learn that your expectations were not met during your last visit. Your comments will be taken into consideration as we continually strive to enhance our guest experience. Goodbye and best regards, Club Regina Los Cabos managed by Accor

Customer review rating 2.5/5

Jillian A. Friends - Confirmed reviews ALL

This location has beautiful beach scenery, very friendly staff, and terribly run-down unit interiors. It felt clean, and the bed was comfortable, but the furniture was ripped/stained and dated. Drawers don't close, and interior doors and faucets are mismatched, with the wood furniture having a "fresh coat of paint' to disguise wear and tear. Lamps and knick-knacks are from the 90's.

Dear Mr. A., Thank you for sharing your feedback regarding your recent stay. We are delighted to hear that you appreciated our beautiful beach scenery and the friendliness of our staff. However, we regret to learn that the condition of the unit interiors did not meet your expectations. Your comments regarding the furniture and fixtures are noted, and we will take them into consideration as we continuously strive to improve our guest experience. We appreciate your insights as they are valuable in our efforts to enhance our offerings. Goodbye, Club Regina Los Cabos managed by Accor

Customer review rating 5.0/5

Shilo J. Couples - Confirmed reviews ALL

we very much enjoyed ourselves. We loved the pools and our 2-bedroom place was very spacious and wonderful. We loved the hot tubs in the rooms too.

Dear Shilo J., Thank you for your kind words regarding your recent stay at our resort! It is a pleasure to hear that you enjoyed the pools, your spacious accommodations, and the hot tubs. We look forward to welcoming you back for another wonderful experience :) Best regards, Club Regina Los Cabos managed by Accor

Customer review rating 3.0/5

Camille D. Couples - Confirmed reviews ALL

Overall experience was okay. If property was upgraded would have made a much better experience. Appliances did not work and the cleaning was a 2/10. Should have been way better! The view was amazing along with the location of my room but building was old you could see unfixed damage. The best thing was the pool, the size and water temperature great.

Dear Camille D., Thank you for sharing your feedback regarding your recent stay with us. We appreciate your comments about the beautiful view and the pool facilities. However, we regret that you encountered issues with the property’s condition and cleanliness, as we strive to provide a comfortable environment for all our guests. Your observations regarding the appliances and overall maintenance are noted, and we will take them into consideration as we continue to enhance our offerings. We hope to have the opportunity to welcome you back in the future for an improved experience. Best regards, Club Regina Los Cabos managed by Accor

Customer review rating 3.5/5

Mareila E. Solo - Confirmed reviews ALL

My request for beverages were not in the room waiting had to ask 2 x Long waiting for golf chart rides had to call multiple times Unable to get airport transfer on arrival no response to my email request

Dear Mareila E., Thank you for your feedback regarding your recent stay. I apologize for the inconveniences you experienced with beverage requests, transportation, and communication. Your comments are valuable, and we will take them into consideration to improve our service. Goodbye and best wishes, Club Regina Los Cabos managed by Accor

Customer review rating 3.5/5

Saeko S. Couples - Confirmed reviews ALL

Wonderful staff. Spectacular views and resort design. The property is tired. You can tell it was the premier resort of Baja in is day. Top ten in Mexico. Unfortunately now it is run down, everything needs attention things are dirty and broken. The bones are there and it can be fresh under new owners that just purchased. But it will take time and money. Fingers crossed it could be great again! Our room had a broken front door, a rusted slider out to the view balcony on the cliff. Windows to see the spectacular view were foggy and dirty. The shower drain was sloooow. Luckily our unit had two other showers.

Dear Saeko S., Thank you for taking the time to share your insights regarding your recent stay at Club Regina Los Cabos. We truly appreciate your compliments about our staff and the spectacular views and design of our property. We acknowledge your concerns regarding the maintenance and cleanliness of the resort. Your feedback is valuable, as it allows us to identify areas for improvement. We are aware that certain elements of the property require attention, and I assure you that we have ongoing plans to enhance the overall guest experience. Your comments about the specific issues in your room have been noted, and we will address them appropriately. We understand that Club Regina Los Cabos holds a special place in the hearts of our guests, and we share your hope that it can regain its former glory. Your patience and understanding during this time are greatly appreciated. Thank you once again for your feedback, and we wish you all the best. Sincerely, Club Regina Los Cabos managed by Accor

Customer review rating 5.0/5

David Y. K. K. Families - Confirmed reviews ALL

We enjoyed the pools and restaurant and bars. And the views were amazing.

Dear David Y. K. K., Thank you for your kind words regarding our attentive staff and the amenities. We are delighted that you enjoyed the pools, restaurant, bars, and the stunning views during your stay. Best regards, Club Regina Los Cabos managed by Accor

Other web-users rate our hotel

  • 101 reviews 7.6/10 Location
  • 268 reviews 6.3/10 Room
  • 245 reviews 7.2/10 Service
  • 5 reviews 7.1/10 WiFi
  • 97 reviews 4.3/10 Vibe
  • 83 reviews 4.4/10 Cleanliness
  • 66 reviews 8.4/10 Pool
  • 64 reviews 5/10 Value

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