Marival Emotions Resort & Suites Riviera Nayarit by Mercure 4 stars

Customer review rating (ALL Rating) 4.3/5 1,723 reviews

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Description

Hotel extras

  • Located facing Nuevo Vallarta Beach

  • Restaurants, bars, pools, spa, and various activities on land and sea

  • Family hotel, with accommodations ranging from standard rooms to duplex suites

  • Easy access and shuttle service to Puerto Vallarta International Airport

  • Tourist attractions to visit: Marina La Cruz, Galerías Vallarta, and Malecón

Our accommodation(s)

Hotel location

Marival Emotions Resort & Suites Riviera Nayarit by Mercure

BLVD NUEVO VALLARTA, PASEO COCOTEROS
63732 NUEVO VALLARTA
Mexico

GPS:20.710203, -105.301866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,723 reviews

Customer review rating 4.5/5

Paul B. Couples - Confirmed reviews ALL

The staff was wonderful and accommodating. There were plenty of pools and activities, and the food was delicious with many choices. Thank you!

Dear Paul B., Thank you for your kind words regarding our staff and the variety of amenities we offer. We are delighted that you enjoyed the food and activities available at our resort. Your appreciation motivates us to continue providing exceptional experiences. Best regards, Marival Emotions Resort & Suites Riviera Nayarit by Mercure

Customer review rating 1.5/5

Nathan E. Solo - Confirmed reviews ALL

I found your staff quite inviting and friendly. The grounds were well kept but my biggest disappointment was the food in the buffet, in my opinion it was subpar.

Dear Nathan E., Thank you very much for taking the time to share your feedback with us. We are delighted to know that you found our staff welcoming and friendly, and that you appreciated the upkeep of our grounds. We sincerely regret to learn that the buffet did not meet your expectations. Please accept our apologies for any disappointment this may have caused. Your comments regarding the food quality are highly valued and will be carefully reviewed with our culinary team to ensure improvements are made. At our property, we strive to provide an exceptional experience in all aspects of our service, and we regret that we fell short during your visit. We would be honored to have the opportunity to welcome you again in the future and provide you with a dining experience that fully meets our standards. Thank you once again for your valuable feedback. Best regards, Daphne Fernández General Manager Marival Emotions Resort & Suites Riviera Nayarit by Mercure

Customer review rating 3.5/5

Rebecca S. Families - Confirmed reviews ALL

This was our 3rd visit and our only complaint is the beds! They are like sleeping on slabs of concrete even with the foam topper on them. The beach was amazing, we could always find something to eat and staff are beyond amazing. Maria in pizza restaurant is a family favourite! Gigi in entertainment, Gustavo at the pool bar and Samuel and Christian in Amalfi went above and beyond for my son’s birthday, singing to him with the whole restaurant!

Customer review rating 5.0/5

Mcafee E. Couples - Confirmed reviews ALL

Everyone at this resort is always so friendly and welcoming. Danny from the animation team went out of his way to greet us when he saw us,interact with conversation, he even spent time with us during some events. Whether we come as couples or a family, there is so much to do for all ages. You can clearly see how much hard work the animation team puts in to make sure guests have a good time!

Dear E. Mcafee, Thank you for your kind words regarding your recent stay at our resort. We are thrilled to hear that our team, especially Danny from the animation team, contributed to creating a welcoming and enjoyable atmosphere for you and your family. It is our mission to offer engaging activities for guests of all ages, and we appreciate your recognition of the hard work our staff puts into ensuring a memorable experience. We look forward to welcoming you back next year for another wonderful visit. Best regards, Marival Emotions Resort & Suites Riviera Nayarit by Mercure

Customer review rating 5.0/5

Kevan R. F. Families - Confirmed reviews ALL

it was awesome. Dahlia was amazing

Estimado Kevan R. F., Agradecemos sinceramente su comentario positivo sobre su reciente estancia. Nos alegra saber que disfrutó de su experiencia y que Dahlia pudo brindarle un servicio excepcional. Esperamos tener el placer de recibirlo nuevamente en el futuro. Daphne Fernández G GERENTE GENERAL / GENERAL MANAGER MARIVAL EMOTIONS RESORT & SUITES BY MERCURE

Other web-users rate our hotel

  • 585 reviews 8.5/10 Location
  • 1,103 reviews 6.5/10 Room
  • 4,063 reviews 9/10 Service
  • 14 reviews 6.2/10 WiFi
  • 1,991 reviews 7.8/10 Food
  • 1,622 reviews 9.5/10 Vibe
  • 988 reviews 8.4/10 Amenities
  • 567 reviews 6.6/10 Cleanliness

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