Batman's Hill on Collins

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 259

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Ulica Collins 623, 3000 MELBOURNE, Australia

Opis

O hotelu

  • Idealnie położony w dzielnicy biznesowej Melbourne i dla biznesmenów, i turystów

  • Blisko dworca Southern Cross i terminala Sky Bus zapewniającego łatwy dojazd do lotniska.

  • Wygodny spacer na stadion Marvel, do outletów i na promenadę Southbank

  • W odległości spaceru od Melbourne Convention and Exhibition Centre

  • Położony w strefie darmowych tramwajów, z łatwym dostępem do wszystkich atrakcji Melbourne

Nasze pokoje

Lokalizacja hotelu

Batman's Hill on Collins

Ulica Collins 623
3000 MELBOURNE
Australia

Pozycja GPS:-37.819269, 144.954544

Telefon
Faks +61 3 9614 6344

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta niedozwolone
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

Oak Room Restaurant & Bar

Restauracja Oak Room oferuje posiłki na otwartym planie, obejmujące obiady i kolacje a la carte

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 259

Ocena TripAdvisor  3.8/5  Liczba opinii: 2 916

Lacks the basics

Ocena na stronie TripAdvisor 2.0/5

Chris H Rodziny - Opinia zatwierdzona w TripAdvisor

This "4-star" hotel has small rooms with no microwave (and no, you can't use one downstairs). We tried to address this with staff on the night. Two of the lifts don't work with your key card. The photos are not the standard room. For $200 a night, stay somewhere else.

Bucket List travel destination to Australia.

Ocena na stronie TripAdvisor 4.0/5

Shirley H Friends getaway - Opinia zatwierdzona w TripAdvisor

This was my first visit to Australia and I was not disappointed. The staff at Batman’s Hill on Collin’s was professional, accommodating and very helpful. The hotel was very clean and well stocked. It was within walking distance of many restaurants and shopping.

Dear Shirley, Thank you for your kind words regarding your recent stay. We are delighted to hear that our team was able to enhance your experience and that our location met your travel needs. We look forward to welcoming you again. Warm regards,

Convenient location! Tram stop and Southern Cross station right next door.

Ocena na stronie TripAdvisor 4.0/5

HotspiceAustralia Friends getaway - Opinia zatwierdzona w TripAdvisor

Great location!! Lovely hotel and service! Honoured Platinum status in Accor. Booked red hot rooms so didn’t expect any upgrades but was given a spacious room on the 2nd floor. I actually liked that the room was near the lifts as I heard no noise from that. There was some lovely chocolates in the room - complimentary from hotel. The breakfast was also complimentary w status. The breakfast had hot and cold food. The staff was mostly attentive, there was a period where no one manned the check in reception, I had to make a phone call to the hotel to get someone there. Although there was a phone in the room, there’s no information on which number to dial for assistance. Anyway, it is 8 to the reception n everything else. Housekeeping was dependant on the duty person, beds were always beautifully made but one of the days, they did not even change the wet face towel, nor cleared the waste bin. The hotel was comfy and convenient to Southern Cross Station (spans a few streets!). You can leave your bags there till it’s time to depart. I would stay again for a 3 star price point. I am sure it will improve and achieve its 4 star status in the future.

Dear HotspiceAustralia, Thank you for taking the time to share your experience with us. We are delighted to hear that you appreciated our convenient location and the complimentary amenities provided during your stay, including the chocolates and breakfast. We sincerely apologize for the inconvenience you faced regarding the check-in reception. Your feedback about the lack of information for contacting assistance is invaluable, and we will review our in-room communication to enhance our guests' experiences. Additionally, we regret to learn that housekeeping fell short on one occasion with the face towel and waste bin. We strive to maintain high standards in our services and will address this with our housekeeping team to ensure consistency. We appreciate your understanding and your feedback, and we look forward to welcoming you back in the future. Best regards,

Strange

Ocena na stronie TripAdvisor 2.0/5

notbatman111 Opinia zatwierdzona w TripAdvisor

I was disappointed as the room wasn’t very nice and had a skylight in the roof that woke us up very early. It also didn’t have an outside facing window. It felt rather different from the pictures I had seen online. I’d love to have had a good experience as the hotel looked so interesting on line.

Dear notbatman111, Thank you for sharing your feedback. We’re sorry to hear that your room did not meet your expectations, and we understand how the skylight and lack of an outside-facing window could impact your comfort during your stay. We truly apologize for the disappointment this caused, especially after the positive impression you had from the online photos. Your feedback is important, and we’ll review the room descriptions and imagery to ensure they accurately represent the accommodations we offer. We strive to create a great experience for all our guests, and we’re sorry that this was not reflected in your stay. We appreciate your comments and hope you might consider staying with us again for a more comfortable and enjoyable experience. Kind regards,

wouldn’t go there again !

Ocena na stronie TripAdvisor 2.0/5

Anne R Opinia zatwierdzona w TripAdvisor

we booked this hotel as it was central to Melbourne city centre. We wave used a lot of hotels in the all accor group . Was so disappointed with this hotel . Our room was on the 5th floor - not a problem with that Didn’t have a view ( knew that - not a problem . The corridor to the room had a musty smell and carpet was rippled ( trip hazard) The room itself was compact , beds were comfortable and clean . 6 hangers in a doorless cupboard was the only storage clothes shared this space with ironing board and an iron which had scorch marks on the ironing plate . The decor was badly needing freshened up . The shower was unclean , the bathroom door didn’t shut as requested by the hotel to ensure the steam didn’t set off the alarm ?! I reported the problem with the door , was told he would get maintenance (that was Tuesday ) we left on Friday and still wasn’t repaired . I had to wedge something under the door to keep it closed . Breakfast was included , went down first morning for the buffet , Scrambled egg was discoloured and rubbery , bacon was like leather , mushrooms looked like they had been there for a week . Hash brown were solid and inedible . Needless to say didn’t eat anything and went out for breakfast . I travelled to Australia from Scotland and this hotel has not been a nice experience at all . Photos tell it all .

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 562 Liczba opinii 9.7/10 Lokalizacja
  • 1 527 Liczba opinii 6.2/10 Pokój
  • 971 Liczba opinii 8/10 Obsługa
  • 21 Liczba opinii 5.9/10 Internet
  • 884 Liczba opinii 4.9/10 Komfort
  • 514 Liczba opinii 6.1/10 Czystość
  • 386 Liczba opinii 3.6/10 Udogodnienia
  • 166 Liczba opinii 5.9/10 Śniadanie

Zarządzane przez Trustyou

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