Novotel Melbourne South Wharf

Informacja

Novotel Melbourne South Wharf 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 53

hotel certyfikowany ALLSAFE

Novotel Melbourne South Wharf
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Opis

O hotelu

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

Nasze pokoje

Whether travelling for business or leisure, Novotel Melbourne South Wharf provides sophisticated yet comfortable guest rooms removed from the hustle and bustle of city life. From the hotel's elevated position with floor-to-ceiling windows, each room offers striking views from the city to the bay. Rooms at this stunning Melbourne hotel feature a Novotel Live 'N Dream signature bed, LED Smart TV with media hub, a minibar, work desk and Complimentary Wireless Internet access.

Lokalizacja hotelu

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australia

Faks: +61 3 9058 0488

  • Samolotem

    MELBOURNE W 23km / 14 mil

  • Pociągiem

    SOUTHERN CROSS W 1km / 0 mil

  • Pociągiem

    SOUTHERN CROSS W 1km / 0 mil

Pozycja GPS:-37.825365, 144.950306

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar

Opinie gości dotyczące hotelu
Novotel Melbourne South Wharf

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 53

Ocena TripAdvisor  4.5/5  Liczba opinii: 417

Excellent staff

Ocena na stronie TripAdvisor 5.0/5

Marita3707 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I stayed on the 17th floor for 2 nights, the room was not large but had everything needed, bed was comfortable, shower was hot, staff went above and beyond when I had an issue with lost car keys. The bar and restaurant had nice seating and quick service.

A happy stay

Ocena na stronie TripAdvisor 5.0/5

Matt D Opinia zatwierdzona w TripAdvisor

The best thing about this hotel was the wonderful service that was always delivered with a smile. all staff were pleasant. always smiling and very helpful to ensure that your stay was one to be remembered. Thank you to all the dining room staff in particular.

Not as advertised

Ocena na stronie TripAdvisor 2.0/5

AndyMac2022 Opinia zatwierdzona w TripAdvisor

This stay was booked for a family of four as a “DELUXE TWO BEDROOM CITY VIEW APARTMENT WITH 1 K ING BED AND 2 SINGLE BEDS” Upon arrival it was found that both rooms were made up as king beds. House keeping and reception were asked to rectify this but I was informed that it was not possible as the hotel had no such beds/rooms. This is despite the fact that the booking was specific regarding bedding configuration and made on the Accor website. Bringing this to the attention of reception again the following morning the beds were reconfigured as booked for the second night of my stay. Although the booking stated that the suite featured ‘a Fully Equipped Kitchen’ It was found to have only two drinking glasses, no dishwashing liquid or tea towel, no dish sponge, no dishwasher cleaning tablets and a miserly supply of tea and coffee pods. This was also brought to the attention of the hotel. I was initially advised that the hotel did not provide these but further enquiries the next day resulted in supply of dishwashing liquid, two additional glasses and a sponge. A tea towel and dishwasher tabs were never supplied. The coffee and tea was not replenished. I advised reception upon checkout that I was not satisfied with the service the hotel provided and have requested a refund of the first night’s booking. I have followed this up with an email to the hotel reception and am currently awaiting a response.

Family weekend at South Wharf

Ocena na stronie TripAdvisor 4.0/5

MilduraMarv Opinia zatwierdzona w TripAdvisor

Good location for anything down the South Wharf / convention centre end of town with an undercover walk to the Casino via Jeff's Shed for those wetter days. Helpful friendly bar staff and upper rooms with good views of the city and Yarra.

Fresh - Clean - Just lovely

Ocena na stronie TripAdvisor 5.0/5

Traveler17774932984 Opinia zatwierdzona w TripAdvisor

Had 2 nights. Staff friendly and helpful on check in. Room was clean and roomy. Easy walk to all attractions and DFO straight across the road. Great places to eat and enjoy the view of the river. Fantastic!

Very Disappointed with my stay this time - it is usually AWESOME

Ocena na stronie TripAdvisor 4.0/5

cwakefield2022 Opinia zatwierdzona w TripAdvisor

I stayed two days, first day there was used towel behind the bathroom door obviously overlooked, that night my friend had uncooked chicken dinner 4 people in the restaurant, second day room was only half made up and supplies Tea and coffee not replenished, beds not made. I have to say the staff on Reception were awesome they promised things would be done by 6pm that night it wasn't I had to call Reception at 12am for tea and coffee. Very disappointing as I have recommended Novotel to lots of friends and have stayed here many times.

Great Hotel

Ocena na stronie TripAdvisor 5.0/5

liambM8108TR Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Very good location close within walking distance to town and all eateries along the river and shopping centre just below and great view of the River & Harbour. Food & Bar downstairs is good and has a Gym underneath which is handy. Rooms all well appointed and plenty have great views and lifts are quick.

Melbourne staycation

Ocena na stronie TripAdvisor 4.0/5

kate k Opinia zatwierdzona w TripAdvisor

Friendly staff. Modern hotel with good sized rooms, great views of ocean and the Yarra river. Tricky to find via self driving, we ended up in the convention centre car park and rang the hotel. Located next to DFO, so great for shopping. Riverfront dining and Crown Casino only a few metres away, however we could not find a cafe that opened before 10am for breakfast apart from the hotel!

Another great stay

Ocena na stronie TripAdvisor 5.0/5

peterK3247CE Opinia zatwierdzona w TripAdvisor

Superb meal in the restaurant and fantastic service from Jin where did you find her? She has set a very high bar for all others! Beds were extremely comfortable and check in and check were very easy with reasonable parking cost nearby.

Novotel Melbourne South Wharf Ch7 Sunrise Promotion

Ocena na stronie TripAdvisor 5.0/5

Alanxxxx Opinia zatwierdzona w TripAdvisor

The Sunrise offer Room Offer came at an opportune time for a weekend away, we enjoyed dinner at Chin Chin (10/10) visited the Lume exhibition - Vincent Van Gogh(10/10), had dinner at Georges 10/10), visited the Coco Chanel exhibition (10/10) Federation Square, South Wharf Retail all from the comfort and walking distance of the Novotel South Wharf. The concierge, George even followed up with a bottle of Champagne for my birthday.

Weekend shopping .

Ocena na stronie TripAdvisor 5.0/5

Laurent V Opinia zatwierdzona w TripAdvisor

Fantastic location, amazing staffing , thank you George (concierge) Very clean room . Nothing to say only a big thank you to all staffs in all departments. See you again for another trip . Breakfast was delicious and well presented.

great place to stay

Ocena na stronie TripAdvisor 5.0/5

franktina2020 Opinia zatwierdzona w TripAdvisor

Stayed for 3 nights to watch the tennis. Great hotel and great location. The hotel is right across from the DFO, shopping + food right over the road and a short stroll to the city centre and the casino. Our room was very clean and well presented and staff were friendly and helpful.We will definitely be back.

Dear franktina2020 Thanks for taking the time to share your experience with others online. We are delighted that you enjoyed your stay and our great location during your time with us in Melbourne. We look forward to welcoming you back again in the near future. Kind regards,

Chicago / Flemington Weekend

Ocena na stronie TripAdvisor 3.0/5

107bernardw Opinia zatwierdzona w TripAdvisor

4th Stay at this Hotel and 1st time to dine in the restaurant and also breakfast. The Hotel itself is very clean & comfortable. However, the quality of food is not up to par nor are the staff experienced in providing customer service. Urgently need an experienced Front of House person. Upon check out, the Front Desk Manager was extremely professional in listening to my issues and reduced the cost of dinner accordingly.

Great location

Ocena na stronie TripAdvisor 5.0/5

Graham1842680 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I have stayed several times at the Novotel - South Wharf, Melbourne. Great access when driving, just off the freeway and always parking available. Also easy access in and out by road. The hotel is located near great restaurants and close to the CBD. The staff are always friendly and the hotel is presented well. Great place to stay.

Dear Graham1842680, Thank you for your loyalty and for taking the time to share your experience with others. We are delighted that you had another great stay with us. We look forward to welcoming you back again soon. Kind regards,

Location, Location, Location.

Ocena na stronie TripAdvisor 5.0/5

RayH2808 Opinia zatwierdzona w TripAdvisor

From check in to checking out everything was superb. My only criticism was the bed but that is only because I like a firm mattress which is better for my back. One suggestion I would make is to let incoming patrons know that the parking is in the multi story car park next door. This would save driving past the car park looking for the hotel car park.

Australian Open Tennis visit

Ocena na stronie TripAdvisor 5.0/5

j0hnharris100 Opinia zatwierdzona w TripAdvisor

Hard to fault. Initially I thought the location would be a night mare to access with a vehicle, but I was totally incorrect. It is really very easy, and with ample parking right next door. This was our second stay and will not be the last.

Dear J0hnharris100, Thank you for taking the time to share your experience following your stay at Novotel Melbourne South Wharf. We are delighted that you had a comfortable stay. We look forward to welcoming you back soon. Kind Regards,

Lunar Chinese New Year in Melbourne

Ocena na stronie TripAdvisor 4.0/5

Tourist323899 Opinia zatwierdzona w TripAdvisor

A pleasant new hotel. We were ungraded to a single king bed room with harbour view of the city. Location is closed to DFO and the Crown casino with 10 min walk. Reception staff courteous and helpful. Buffet breakfast can be better.

Dear Tourist323899, Thank you for taking the time to share your experience following your stay. We are pleased that you enjoyed your stay with us and we hope to welcome you back again next time you’re in Melbourne. Kind regards,

A couple of days in Melbourne

Ocena na stronie TripAdvisor 4.0/5

Rosscoe3010 Opinia zatwierdzona w TripAdvisor

We have stayed at the Novotel South Wharf several times and although the rooms, meals and most of the staff are of great standard there is a lack of professionalism in the bar and dinning room. After settling in and enjoying the great views across the southern suburbs to the bay we went to the bar for pre dinner drinks. One staff member to look after a full restaurant and ever increasing number of customers in the bar is not good form on a long weekend or anytime really in this standard of motel. 30 minutes wait for pre dinner drinks is not good. Several customers left not wanting to wait for service.

Dear Rosscoe310 Thank you for taking the time to share your experience online. We are pleased that you enjoyed your stay with us. We apologise that your experience in the bar was not a reflection of the usual standard we strive to achieve. Please rest assured that we have taken your feedback on board and put measures in place to improve this. We do hope to welcome you back again soon. Kind regards,

Amazing in every way

Ocena na stronie TripAdvisor 5.0/5

darwindough Opinia zatwierdzona w TripAdvisor

A week long stay on the 25th floor was amazing. All of the staff are happy, smiling and always willing to go above and beyond to ensure your stay is memorable. Couldn't find a fault if I tried, will be back!

Dear darwindough Thank you for taking the time to share your experience following your stay with us. We are pleased that you enjoyed your stay and we hope to welcome you back again next time you’re in Melbourne. Kind regards,

Perfect in every way

Ocena na stronie TripAdvisor 5.0/5

janewarrilow27 Opinia zatwierdzona w TripAdvisor

Friendly and professional staff, perfect location, close to shops, restaurants, free tram 5 min walk, couldn’t fault this place. New, clean. Stayed in studio room, with lovely city view. Cool bar on L6.

Dear Janewarrilow27 Thank you for taking the time to share your experience following your stay. We are delighted that you enjoyed your time with us. We hope to welcome you back again soon. Kind regards,

Najnowsze opinie: 20

Partner: TripAdvisor

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