Dear Valued Guest, Thank you very much for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you had a comfortable stay and that you found our staff knowledgeable and professional. Providing a high standard of service with well-trained and attentive team members is something we take great pride in, so your kind words are truly appreciated. Your feedback is very encouraging for our entire team and will be shared as motivation to continue delivering excellent hospitality and a pleasant experience for all our guests. Thank you once again for choosing to stay with us. We look forward to welcoming you back in the future. Warm regards, Makoto Kaida General Manager NOVOTEL NARA

Dear Valued Guest, Thank you for choosing to stay at Novotel Nara. Thank you very much for your kind feedback. We are truly delighted to hear that you enjoyed your stay and found our hotel very nice overall. It is especially wonderful to know that you appreciated the friendliness of our staff, as well as the spacious and bright room environment. We are also pleased that our breakfast selection, including many Japanese specialties, helped make your mornings enjoyable. We are glad that our complimentary shuttle service added convenience to your travel and made it easier for you to reach the station. Your positive comments are truly encouraging for our entire team. We sincerely appreciate your support and look forward to welcoming you back again for another pleasant stay in the future. Warm regards, Makoto Kaida General Manager NOVOTEL NARA

Dear Valued Guest, Thank you for choosing to stay at Novotel Nara. Thank you very much for taking the time to share your kind feedback. We are thrilled to hear that you had a great stay with us and found our rooms modern, comfortable, and well-appointed. It is especially rewarding to know that our services and amenities contributed positively to your experience and helped make your stay memorable. Your encouraging words mean a great deal to our team, as we strive to provide a welcoming and comfortable environment for all our guests. Feedback like yours inspires us to continue improving and maintaining the high standards that make our hotel a special place to stay. We sincerely look forward to welcoming you back for another enjoyable and relaxing visit in the near future, and we hope to exceed your expectations once again. Warm regards, Makoto Kaida General Manager NOVOTEL NARA

Dear Valued Guest, Thank you for choosing to stay at Novotel Nara. Thank you very much for taking the time to share your feedback. We are delighted to hear that you found our hotel easy to access, well connected by public transport, and very comfortable. It is wonderful to know that your overall experience went smoothly. We also appreciate your comment regarding the room service menu. Your suggestion is valuable, and we will take it into consideration as we continuously look for ways to improve and offer a more satisfying dining experience for our guests. Thank you again for your kind feedback, and we sincerely look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Makoto Kaida General Manager NOVOTEL NARA

Dear Valued Guest, Thank you for choosing to stay at Novotel Nara. Thank you very much for taking the time to share your detailed feedback following your 9-day stay with us. We are truly delighted to hear that you enjoyed a quiet and comfortable experience, and that our location, shuttle service to Nara Centre, spotless rooms, excellent breakfast, and professional staff all contributed positively to your visit. We are especially glad that your stay with us offered a pleasant contrast after a difficult weekend in Osaka. Providing a peaceful and relaxing environment for our guests is very important to us, and it is wonderful to know that you were able to rest well here. We also appreciate your comments regarding our accessibility to public transport and are pleased that you enjoyed exploring the beautiful area surrounding the hotel. Your kind words mean a great deal to our entire team. Thank you once again for choosing our hotel for your extended stay. We look forward to welcoming you back on your next visit to Nara. Warm regards, Makoto Kaida General Manager NOVOTEL NARA

Dear Valued Guest, Thank you for choosing to stay at Novotel Nara. Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed your one-night stay, and that our warm welcome and relaxing facilities left a positive impression. It is wonderful to know that you appreciated our wellness area including massage chairs, gym, and public baths, as well as the comfort of your room. We also appreciate your constructive comment regarding the storage space. Your feedback is very valuable, and we will take it into account as we continue to improve our guest experience. We are glad that our daytime shuttle bus service provided convenient access to the city center. We understand that the walk in the evening can feel long, and we sincerely appreciate you sharing this observation. Thank you once again for staying with us. We hope to have the pleasure of welcoming you back for a longer and even more enjoyable stay in the future. Warm regards, Makoto Kaida General Manager NOVOTEL NARA

Dear Valued Guest, Thank you for choosing to stay at Novotel Nara. Thank you very much for your excellent review and for choosing to stay with us during your visit to Nara. We are truly delighted to hear that you had such a pleasant and comfortable experience. Your kind words about our spacious and well-appointed rooms, as well as the quality and variety of our breakfast buffet, are greatly appreciated. We're so glad it helped you start your day on the right note! It also means a great deal to us to know that our team made a positive impression. Providing warm, attentive, and helpful service is at the heart of what we do, and your recognition is truly encouraging for all of us. We're also happy to hear that you found our location convenient for exploring the city. Being just a short walk from the train station makes it easy for our guests to enjoy everything Nara has to offer. Thank you once again for your thoughtful recommendation. It was our pleasure to have you as our guest, and we hope to welcome you back again on your next visit to Nara. Warm regards, Makoto Kaida General Manager NOVOTEL NARA

Dear Valued Guest, Thank you for choosing to stay at Novotel Nara. Thank you very much for your wonderful feedback! We’re delighted to hear that you enjoyed our well-equipped and newly designed hotel, as well as the range of activities we offer to make your stay relaxing. It’s great to know that our team’s attentiveness and English-speaking abilities contributed positively to your experience. We also appreciate your kind words about our homemade buffet dinner — we take pride in offering delicious meals made with care. We’re thrilled you had a pleasant stay, and we look forward to welcoming you back for another memorable visit in the future. Warm regards, Makoto Kaida General Manager NOVOTEL NARA

Dear Valued Guest, Thank you for choosing to stay at Novotel Nara. Thank you so much for your thoughtful and detailed review. We are truly delighted to hear that you had such an amazing stay with us and that you were able to fully enjoy the benefits of our loyalty program — including the complimentary room upgrade, lounge access, breakfast, late check-out, welcome drinks, and personalized touches such as cakes and tea. It’s wonderful to know that your room was spacious, clean, and comfortable, and that the bathhouse and breakfast selection added to your overall satisfaction. We're especially grateful for your kind words about our team. We will be sure to share your appreciation personally with Mr. Uddin — he will be very happy to know that his warm welcome made a lasting impression. Your loyalty and recommendation mean a great deal to us, and we would be honored to welcome you back again in the near future for another exceptional experience. Warm regards, Makoto Kaida General Manager NOVOTEL NARA