ヌサドゥアビーチ ホテル & スパ - ハンドリトゥン コレクション 5 つ星

Dear Mr. Toshihiro T., Thank you very much for your perfect score and for taking the time to share your wonderful feedback. We are truly delighted to know that you had such an enjoyable stay with us and that you were extremely satisfied with our hotel's atmosphere, our team's hospitality, our beautiful location, and the variety and quality of our food. Your kind words are a great encouragement to all of us, and we will be sure to share them with the entire team. It was our pleasure to have you as our guest, and we sincerely look forward to welcoming you back to Nusa Dua Beach Hotel & Spa – Handwritten Collection for another memorable stay in the near future. Warm regards, Arini Room Division Manager

Dear Mr. Isao S., Thank you for taking the time to share your wonderful feedback following your recent stay at Nusa Dua Beach Hotel & Spa - Handwritten Collection. We are delighted to know that you enjoyed our excellent beachfront location and the unique Balinese charm of our resort. It is wonderful to hear that you were able to relax on the beach, enjoy scenic walks to Bali Collection, and experience the convenience of the nearby local warung. We are also pleased that you found your stay comfortable and appreciated the value we offer. We appreciate your observation regarding the poolside loungers being fully occupied. Your feedback is valuable and has been shared with the relevant team as we continually look for ways to enhance our guests' comfort and overall experience. Thank you once again for your kind review. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another memorable stay in beautiful Bali. Warm regards, Arini Room Division Manager

Dear Mr. Isao W., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you for taking the time to share your feedback following your recent stay with us and for your loyalty as an ALL member. We are delighted to hear that you enjoyed the unique atmosphere of our resort, reminiscent of a traditional Balinese palace and that you were very satisfied with the level of service provided by our team. It is always a pleasure to know that our guests feel well cared for during their stay. We also appreciate your balanced comments regarding our facilities. While we are glad that many aspects of your stay met your expectations, we acknowledge your observation and continuously work to maintain and enhance the comfort of our property while preserving its unique character. Thank you once again for your kind recommendation. We look forward to welcoming you and your family back for another memorable stay. Best regards, Arini Room Division Manager

Dear Mr. Yohei N., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for your wonderful review and for awarding us a perfect score. We are delighted to hear that you had a very comfortable family trip and were able to enjoy what you described as the best possible environment. Knowing that you were highly satisfied with your overall experience is truly rewarding for all of us. We are especially pleased that you appreciated the cleanliness of your room, the quality of our room service, breakfast selection, dining experiences, pool facilities and spa treatments. It is also heartwarming to know that the warm smiles and greetings from our team members contributed positively to your stay. Your kind recognition will be shared with our entire team. We are equally grateful for your positive comments regarding our sustainability initiatives. It is encouraging to know that our efforts toward responsible hospitality were noticed and appreciated. We are thrilled to hear that you are already considering a return visit to explore more of our facilities. We look forward to welcoming you and your family back to creating even more memorable experiences for you. Best regards, Arini Room Division Manager

Dear Ms. Kyoko G., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for taking the time to share such a thoughtful review following your recent stay at our hotel. We are truly delighted to know that your first trip to Bali became a wonderful experience and that our team contributed to making your stay comfortable and memorable. Your kind words about the friendliness and attentiveness of our staff mean a great deal to us, we will be pleased to share your compliments with the entire team. We are also pleased to hear that you enjoyed our beautiful beach, the comfort of our beachfront loungers, and the relaxing atmosphere of listening to the sound of the ocean. It is equally rewarding to know that you had an excellent dining experience at our restaurant. At the same time, we sincerely apologize for the inconvenience caused by the clogged drain in your room and the temporary power outage during your stay. While we are glad that our team was able to resolve these issues promptly, we understand your disappointment and appreciate your understanding with the valuable feedback. Please rest assured that your comments have been shared with the relevant departments as we continuously strive to improve our facilities and services. As an ALL member, we are especially grateful for your loyalty and for recommending both our resort and the ALL loyalty programme to your family and friends. Thank you once again for choosing to stay with us. It was a pleasure to welcome you and your friends. We sincerely hope to have the opportunity to welcome you back for another relaxing and memorable Bali getaway. Best regards, Arini Room Division Manager