ヌサドゥアビーチ ホテル & スパ - ハンドリトゥン コレクション 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,548 件のレビュー

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KAWASAN PARIWISATA NUSA DUA, LOT NORTH 4, NUSA DUA, 80363 ヌサドゥア, インドネシア

説明

ホテルのその他の情報

  • バリの本格的な美しいタッチが特徴的なリゾートです。

  • 受賞歴のある、ユニークな建築様式が特徴のレストラン「Tamarind」では、地中海料理をお楽しみいただけます。

  • Family-friendly activities

  • Five distinct dining options

当ホテルの客室

ホテル所在地

ヌサドゥアビーチ ホテル & スパ - ハンドリトゥン コレクション

KAWASAN PARIWISATA NUSA DUA, LOT NORTH 4, NUSA DUA
80363 ヌサドゥア
インドネシア

GPS:-8.7939100438, 115.2301564

電話番号
ファックス +62 361 771229

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,548 件のレビュー

お客さまの声 5.0/5

Kyoko Y. ファミリー - 確認済みレビュー すべて

アコーのヌサドゥアエリアのホテルを探して、リストに出てきたので、興味を持ちました

Dear Ms. Kyoko Y., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for sharing your wonderful review and for choosing our hotel during your stay in Nusa Dua. We are truly delighted to know that your experience with us was seamless from the moment of booking, and that you enjoyed the comfort of your room, the beautiful garden access with the overall facilities. It is especially rewarding to hear that our Palace Club team and Duty Manager contributed positively to your stay, and that you felt well recognized as an ALL Accor Platinum member. We are also pleased that you enjoyed your welcome experience, amenities and time at the lounge, pool and lobby bar. Your kind words are greatly appreciated by the entire team. At the same time, we sincerely apologize for the inconvenience caused by the intermittent WiFi connection. Please rest assured that your feedback has been shared with our team for improvement. Thank you once again for your trust and loyalty. We truly look forward to welcoming you back for another exceptional stay in the near future. Best regards, Arini Room Division Manager

お客さまの声 4.0/5

Hisae Y. ファミリー - 確認済みレビュー すべて

テラスでのんびり過ごす事ができました 朝食ブッフェも美味しくて、とても満足でした

Dear Ms. Hisae Y., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for sharing your kind feedback following your recent family stay with us. We are pleased to know that you had a comfortable and relaxing experience, especially enjoying the terrace and our breakfast buffet. It is always rewarding to hear that our guests leave feeling satisfied. At the same time, we appreciate your constructive comments regarding cleanliness, pool experience and some aspects of your stay. Please accept our sincere apologies for any inconvenience caused. Your feedback has been shared with the respective teams as we continuously strive to improve and provide a better experience for our guests. We are also grateful for your recognition of our team and your positive feedback on our sustainability initiatives. It is encouraging to know that these efforts are noticed and appreciated. Thank you once again for your valuable feedback and for your loyalty as an ALL – Accor Live Limitless member. We truly hope to have the pleasure of welcoming you and your family back for an even more enjoyable stay in the future. Best regards, Arini Room Division Manager

お客さまの声 4.5/5

Miwa I. 一人 - 確認済みレビュー すべて

美しいガーデンやリス、アヒル、クジャクや鳥達が癒してくれます。建物の古さはありますが、きちんと掃除がされています。どのスタッフもサービスはよくフレンドリーでした。 私はこのホテルをお勧めしますしリピーターです。

Dear Ms. Miwa I., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for sharing your lovely feedback following your recent stay with us. We are delighted to know that you enjoyed the peaceful atmosphere of our gardens and the presence of the squirrels, ducks, peacocks with other birds that make the surroundings so unique and relaxing. It is also wonderful to hear that you found the hotel well maintained, also that our team was friendly and helpful throughout your stay. We are especially pleased to know that our colleague at check-in made a positive impression by warmly welcoming you back as a returning guest. Moments like these are truly meaningful to us as we always strive to create a personal and memorable experience for our guests. Your kind recommendation and your intention to return are the greatest compliments we could receive. We sincerely look forward to welcoming you back again in the future for another relaxing stay with us. Best regards, Arini Room Division Manager

お客さまの声 4.0/5

Asako K. カップル - 確認済みレビュー すべて

2014年の2月と７月に来て以来です。朝食会場のガムラン演奏はなくなったけど、ロビーやビーチでの生演奏はレベルが高くて楽しめました。朝食も以前はマンゴスチンやドラゴンフルーツがあったけど、だいぶシンプルになりました。生ジュースを搾ってもらえたり、いろんな小動物がいて、楽しかったです。夜のブッフェの料理は残念でした

Dear Ms. Asako K., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for returning to stay with us again and for sharing your thoughtful feedback. It truly means a lot to us that you have been visiting since 2014. We sincerely appreciate your continued trust and loyalty as a member of ALL – Accor Live Limitless. We are pleased to know that you enjoyed the live music performances in the lobby and on the beach. We are especially happy to hear your kind compliment about our pianist. We will certainly share your appreciation with him. It is also wonderful to know that you enjoyed the fresh juice prepared for you, your lunch experience at Tamarind and our sustainability initiatives aimed at preserving the hotel for years to come. At the same time, we are sorry to learn that certain aspects of your stay did not fully meet your expectations. We understand your disappointment regarding the absence of gamelan music at breakfast and the changes in fruit variety. Your feedback about the breakfast selection and the evening buffet at Showtime Buffet has been shared with our Culinary team for careful review, particularly your suggestion to offer a wider and more balanced variety. Please also accept our sincere apologies regarding the cleanliness concerns in room 1005, especially the ants on the balcony and the air-conditioner leakage affecting the closet area. This is certainly not the standard we aim to deliver. Your comments have been immediately forwarded to our teams for thorough inspection and corrective action to prevent recurrence. We truly value your detailed and constructive feedback. It helps us improve while maintaining the unique character of our resort. We sincerely hope to have the opportunity to welcome you back again and provide you with an even more seamless with enjoyable experience on your next visit. Best regards, Arini Room Division Manager

お客さまの声 4.0/5

Satoko H. ファミリー - 確認済みレビュー すべて

老舗のホテルなので、設備は少し古いところもありましたが、従業員の笑顔やいつも設備を綺麗にしているところが見受けられ、素敵な滞在期間となりました。また、宿泊したいホテルです。

Dear Mr. Satoko H., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for taking the time to share your detailed feedback and for rating your overall experience with us positively. We are truly delighted to know that you enjoyed your family stay, also that our team warm smiles, attentive service and continuous efforts in maintaining cleanliness contributed to a wonderful stay. We sincerely appreciate your understanding regarding our long-established facilities and are pleased to hear that the comfort, cleanliness with hospitality of our staff made a positive impression. Your kind words about our team members mean a great deal to us and will certainly motivate them to continue delivering heartfelt service. At the same time, thank you for your valuable feedback regarding WiFi speed and ease of access. Please rest assured that your comments have been shared with the relevant departments as part of our ongoing efforts to improve our facilities and guest experience. We are honored to know that you would like to stay with us again. We truly look forward to welcoming you with your family back for another pleasant and memorable stay in the future. Best regards, Arini Front Office Manager

その他のウェブユーザーの評価

  • 878 件のレビュー 9.2/10 ロケーション
  • 1,205 件のレビュー 6.6/10 客室
  • 1,821 件のレビュー 9/10 サービス
  • 29 件のレビュー 2.7/10 インターネット
  • 691 件のレビュー 9.2/10 ビーチ
  • 629 件のレビュー 9/10 朝食
  • 450 件のレビュー 7.3/10 清潔さ

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