Mövenpick Resort & Spa Jimbaran Bali 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 2,180 件のレビュー

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説明

ホテルのその他の情報

  • Professionally-managed kids club and diverse family activities.

  • Integrated with Samasta Lifestyle Village.

  • Five unique dining destinations.

  • Less than 5 minutes walk from Jimbaran Beach.

  • Seven venues for meetings and events.

当ホテルの客室

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ホテル所在地

Mövenpick Resort & Spa Jimbaran Bali

Jl. Wanagiri No 1, Jimbaran, South Kuta Bali
80362 JIMBARAN BALI
Indonesia

GPS:-8.785711, 115.163763

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  2,180 件のレビュー

トリップアドバイザーの評価  4.5/5  2,746 件のレビュー

2024エクセレンス認証

Movenpick hotel Bali

トリップアドバイザーの評価 4.0/5

Meeree J トリップアドバイザー認証口コミ

The room my family and l stayed in was absolutely stunning with the view and much more!! Something that could be improved on this hotel is that there could be more water slides for older kids in the pool area, and also not having to check in and out your pool towels since it puts pressure of guests to make sure to return the towel.

Disappointing Second Visit - Could Have Been Better

トリップアドバイザーの評価 3.0/5

Theresa C Friends getaway - トリップアドバイザー認証口コミ

This was my second visit to Movenpick Resort Jimbaran. My first stay was excellent, which is why I decided to return, but unfortunately, this time was a letdown. Upon arrival, things started off on the wrong foot. I arrived around dinner time, only to find that my room wasn’t ready. The receptionist, who was speaking to a colleague on the phone right in front of us, made us wait for 30 minutes without any explanation. As a platinum member, I expected much better service, and this was a frustrating start to the stay. Later, since it was already late and we didn't feel like venturing out, we decided to dine at the resort's restaurant. I ordered a fish burger, but to my disappointment, the fish was bland and lacked flavor. For a resort of this caliber, I expected a lil better quality food. That said, the resort itself still has its charm. It looks beautiful, and the pool is amazing – a real highlight of the property. The design is tasteful and well-maintained, which still made for a pleasant atmosphere despite the setbacks. While the overall experience didn’t meet expectations this time, I still believe the resort has great potential. Hopefully, my next visit will be more in line with the quality I experienced during my first stay.

Beautiful Bali & Movenpick

トリップアドバイザーの評価 5.0/5

M S トリップアドバイザー認証口コミ

Amazing place. Beautiful stay with surrounding area walking to beach. But most enjoyable is the staff and their attitude, special mention to Sherila for her welcoming smile and help. Definitely a come back next yr with kids. Thank You Movenpick and special thanks to Bali people.

Dear Shantimn, We very much appreciate your comments regarding your stay at the Mövenpick Resort and Spa Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team especially to Sharila our KROM. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again in the near future. Stay safe! Sincerely, Alfian Adriansyah Assistant Director of Guest Experience & Quality Movenpick Resort & Spa Jimbaran Bali

Room and hotel facility

トリップアドバイザーの評価 5.0/5

Curious31819158908 トリップアドバイザー認証口コミ

Check-in run smoothly, we got a nice room with twin beds, we came with two kids. The staff are friendly welcoming us and offer additional assistance when needed, good gesture really appreciated Overall experience are excellent, like the ambience specially the pools and kids club as the kids enjoy to spend the time there, room is nice and clean, thanks for the welcome fruit.

Dear Curious31819158908, We very much appreciate your comments regarding your stay at the Mövenpick Resort and Spa Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcoming you again in the near future. Stay safe! Sincerely, Alfian Adriansyah Assistant Director of Guest Experience & Quality Movenpick Resort & Spa Jimbaran Bali

Great family choice

トリップアドバイザーの評価 4.0/5

Teagzstravels ファミリー - トリップアドバイザー認証口コミ

We recently stayed for 7 nights in a Junior Suite at Movenpick Jimbaran. We had a 4 year old and 2 year old who loved the resort. The kids club was great, although my children didn’t participate in the scheduled activities, the kids just wanted to play with the toys and on the play equipment. The staff greeted my children by name each visit and were very warm and friendly. The children’s swimming and water play areas were also great, with the inflatable obstacle course catering for older kids. We also found the kids menu quite extensive and appreciated the kids section at the buffet breakfast. We found the resort offered everything we needed as a family and kept our children entertained. We loved the size of our Junior Suite, especially the large wardrobe which neatly fitted all of our luggage and also accommodated our 2 year old in the cot during his day naps! We did find however, our room was extremely noisy. We were allocated a room on the 8th floor, directly next door to the new rooftop restaurant and the shopping area. The corridor is open on one side so the noise from the shopping area travels up and is very loud during the 5pm and 7pm cultural performances, lasting approx 1 hour each. At the conclusion of the cultural performance, the restaurant either has live entertainment or a DJ playing until at least 10pm. It was really difficult to sleep. I have never complained about noise before as usually it doesn’t bother me but this was loud! The hotel did offer to move our room to a more quiet area which we did appreciate. Luckily the hotel wasn’t busy at the time and we were offered serval options to choose from. But I do think that in the future, this needs to be addressed by management as it was really unpleasant. I also found the general presentation of the grounds and pool area to be a little tired. Perhaps because we had stayed at an immaculate Nusa Dua resort prior to our arrival at the Movenpick, but I noticed the edges of the pool and the waterpark to all appear stained and dirty, making the facilities look old. In terms of the location, it might not be for everyone. Jimbaran is 30 mins from the hustle and bustle of Kuta which also means being away from the huge variety of food, shopping and entertainment that Bali can be known for. The resort is next to a shopping area with approx 10 restaurants and maybe 4 or so clothing stores. There were also some small Balinese souvenir type stalls and shops. Plus there are many seafood restaurants along the beach with additional dining options at other resorts a short drive away. So we enjoyed this location but it might not be for everyone. All in all, we had a great stay and I would recommend the Movenpick to those traveling with children.

Dear Teagzstravels, Thank you for taking the time to share such a detailed and insightful review of your recent stay at Mövenpick Resort and Spa Jimbaran. We're thrilled to hear that your family, especially your little ones, enjoyed the resort's amenities, including the kids' club, swimming areas, and the extensive kids' menu. It's always heartwarming to know that our team’s warm and personalized service left a positive impression on your family. We’re delighted that your Junior Suite provided the space and comfort your family needed, especially with the thoughtful setup for your 2-year-old. However, we sincerely apologize for the noise issues you experienced during your stay. While we're glad our team was able to offer you alternative options to ensure your comfort, we deeply value your feedback about the proximity of certain rooms to entertainment areas and cultural performances. Rest assured, we will share this with management for further evaluation and potential improvements. We also appreciate your comments about the pool and grounds. Your observations are valuable, and we are committed to maintaining the highest standards of cleanliness and upkeep throughout the resort. Your feedback will be shared with our maintenance team for immediate attention. Thank you once again for your recommendation and for highlighting both the positives and areas for improvement. We hope to welcome you and your family back in the future for an even more seamless and memorable stay. Sincerely, Alfian Adriansyah Assistant Director of Guest Experience & Quality Movenpick Resort & Spa Jimbaran Bali

との提携 TripAdvisor

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