ノボテルバリヌアドゥアホテル&レジデンス 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,248 件のレビュー

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Jl Pantai Mengiat, BTDC Complex Po Box 116 NUSA DUA, インドネシア, 80363 バリ, インドネシア

説明

ホテルのその他の情報

  • オープンエアレストラン「ザスクエア」

  • 各種ビーチアクティビティ、ウォータースポーツ

  • リラックスできるスパ、レジャー施設

  • Family-friendly suites with kitchenettes

  • Dedicated kids' club and daily activities

当ホテルの客室

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ホテル所在地

ノボテルバリヌアドゥアホテル&レジデンス

Jl Pantai Mengiat, BTDC Complex Po Box 116 NUSA DUA, インドネシア
80363 バリ
インドネシア

GPS:-8.808674, 115.225371

電話番号
ファックス +62 361 8480556

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,248 件のレビュー

トリップアドバイザーの評価  4.2/5  4,588 件のレビュー

Dated and dangerous

トリップアドバイザーの評価 1.0/5

Colin R トリップアドバイザー認証口コミ

The hotel is somewhat dated. The family pool area bar is particularly dangerous. The floor is very slippery and we saw numerous people slipping. No good putting signs up say the floor is slippery. Fix the problem. The wifi is also unusable

Dear Mr/Ms. Colin R, Thank you for taking the time to share your feedback regarding your stay at Novotel Bali Nusa Dua. We sincerely regret to hear about the issues you experienced, particularly concerning the safety of the family pool area. Please be assured that guest safety is our top priority, and your comments have been immediately shared with our management and engineering teams for urgent review and corrective action. Regarding the Wi-Fi, we apologize for the inconvenience caused. We are continuously working to improve our connectivity throughout the hotel to ensure a seamless experience for all guests. We appreciate your feedback, as it helps us identify areas for improvement, and we hope to have the opportunity to provide you with a safer and more comfortable experience in the future. Kind regards, Guest Experience Team Novotel Bali Nusa Dua

Lovely Resort, Great Service

トリップアドバイザーの評価 5.0/5

Jeremy B トリップアドバイザー認証口コミ

Nice resort to relax, amazing service and a worker (Dewi) was very kind and served us a breakfast with a smile and made our experience better. It’s my family’s first time at Bali and we would come back to this resort.

Dear Our Valued Guest, Warmest greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you very much for taking the time to share your lovely review with us. We are truly delighted to know that you and your family had a relaxing stay and that your first visit to Bali was a memorable one. It is especially wonderful to hear your kind words about our service, and we will be sure to share your appreciation with Dewi. She will be very happy to know that her warm smile and attentive breakfast service helped make your experience even more enjoyable. Thank you for highlighting the value, rooms, cleanliness, and overall comfort of our resort. Your positive feedback is a great motivation for our entire team to continue delivering heartfelt service to all our guests. We sincerely look forward to welcoming you and your family back to Novotel Bali Nusa Dua for another memorable stay in the future. Warm regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

Return to Nusa Dua

トリップアドバイザーの評価 5.0/5

Peter C トリップアドバイザー認証口コミ

I travelled to Bali in November and returned to the Novotel Nusa Dua with family. It is such a family friendly hotel and importantly for us, the accommodation surrounds the pools. No long treks like in the large hotels. From the moment we arrived we were spoiled by the extremely helpful staff. Special thanks to guest services ladies Grace, Fenny and Lauren and to all those in the restaurant and bars etc including the Pause Cafe. It is great to see that young trainees are encouraged to talk with guests and expand their knowledge. So polite, happy and helpful. I cannot remember all the names of staff members for a special mention but Yuka and Yuda come to mind. Also a special mention to the entertainer who plays guitar and sings. We noticed really good renovations like the new Beach Club. This was a complete rebuild with great facilities like showers etc etc. Well worth a visit. Also there was a new bar at the lower pool and the main restaurant was given a good upgrade. Will most definitely return.

Dear Mr. Peter, Thank you very much for choosing to return to our resort and for taking the time to share such a detailed and heartwarming review following your family stay with us. We are truly delighted to know that you once again enjoyed our family-friendly atmosphere, especially the convenience of our pool-surrounded accommodation and the relaxed layout of the resort. Your kind words about our team mean a great deal to us. It is truly rewarding to know that Grace, Fenny, Loren, Yuka, Yuda, and our colleagues at the restaurants, bars, and Pause Café helped make your stay memorable. We are also pleased that you noticed and appreciated our trainees — encouraging them to confidently engage with guests is something we are very proud of. We are glad you enjoyed the recent renovations, including the new Beach Club, lower pool bar, and the upgraded main restaurant. Your positive feedback reassures us that these enhancements have added value to our guests’ experience. We are also happy that the live guitar entertainment added to the relaxing holiday atmosphere. Thank you once again for your loyalty and recommendation. It truly means a lot to us, and we very much look forward to welcoming you and your family back to Novotel Bali Nusa Dua for another enjoyable stay in the near future. Warm regards, Guest Experience Novotel Bali Nusa Dua Hotel & Residences

A wonderful time in paradise

トリップアドバイザーの評価 5.0/5

landsen トリップアドバイザー認証口コミ

We hadn't been back to this resort since February 2025 and noticed many new improvements including the restaurant, new bar at the lower pool and a total rebuild of the beach club which was amazing. The best thing was the welcome given to us by the staff including Grace and Fenny at reception, the lovely ladies at the restaurant as well as Purna and the friendly bar staff including old friends like Restaduda, Riamini, Yuda and Yuka. With a special mention to new staff member, Ryan. Another special mention to Made in the dress shop. We had our grandchildren with us and took the opportunity to have a family photo in the lovely gardens and around the pools. The album was a great present for our son and daughter in law. Another mention to Kevin on the night shift who was very helpful when one of our grandchildren had an earache. Looking forward to coming back to what feels like our second home.

Dear landsen, Warmest greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you very much for taking the time to share such a warm and detailed review following your recent stay with us. We are truly delighted to welcome you back and to know that your return visit felt just as special — like coming home. It is wonderful to hear that you noticed and enjoyed the many improvements since February 2025, including our restaurant, the new bar at the lower pool, and the fully rebuilt Beach Club. Your kind words are a great encouragement to our entire team. We are especially grateful for your recognition of our colleagues. Your compliments for Grace and Fenny at reception, the lovely ladies at the restaurant, Purna, and the bar team — including Restaduda, Riamini, Yuda, Yuka, and our new team member Ryan — will be proudly shared with them. A special thank you as well for mentioning Made at the dress shop and Kevin from the night shift; your appreciation truly means a lot to them. It truly warms our hearts to know that you enjoyed such precious family moments with your grandchildren, including the family photo session in our gardens and around the pools. We are honored that the photo album became a meaningful gift for your son and daughter-in-law. Thank you once again for your continued trust and loyalty. We very much look forward to welcoming you and your family back to what you so kindly describe as your second home. Warm regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

Average

トリップアドバイザーの評価 3.0/5

Discover66600728516 トリップアドバイザー認証口コミ

Average, very tired, needs a refurbishment. No hot water, toilet not flushing. Aircon in lounge stuck on 24. Phone not working, internet very poor and keeps dropping out and then reception want to charge me to print some documents (as an ALL Diamond member) I should be the one charging them for not have the basic essentials in a Hotel room !!

Dear Discover66600728516, Warmest greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you for taking the time to share your feedback. We sincerely regret to learn that your stay did not meet your expectations, especially regarding the room condition and essential facilities. Please accept our sincere apologies for the inconvenience caused by the hot water issue, toilet malfunction, air-conditioning setting, in-room phone, and unstable internet connection. This is certainly not the level of comfort or service we aim to provide, particularly to our valued ALL Diamond member. We are also very sorry to hear about your experience regarding document printing. Your feedback has been shared with the relevant teams, as we take such matters seriously and are committed to reviewing our procedures to ensure better consistency and recognition of our loyal members. To allow us to investigate these matters thoroughly and take the necessary corrective actions, we would greatly appreciate it if you could kindly share your room number or reservation details with us. This will help us follow up accurately with our technical and service teams. Once again, we truly regret the disappointment caused and appreciate your honest feedback, which helps us improve. We do hope to have the opportunity to restore your confidence and provide you with a much more positive experience in the future. Warm regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences If you want a firmer, shorter, or more compensatory tone, I can adjust it right away.

との提携 TripAdvisor

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周辺の他の施設

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。