ノボテルバリヌアドゥアホテル&レジデンス 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,248 件のレビュー

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Jl Pantai Mengiat, BTDC Complex Po Box 116 NUSA DUA, インドネシア, 80363 バリ, インドネシア

説明

ホテルのその他の情報

  • オープンエアレストラン「ザスクエア」

  • 各種ビーチアクティビティ、ウォータースポーツ

  • リラックスできるスパ、レジャー施設

  • Family-friendly suites with kitchenettes

  • Dedicated kids' club and daily activities

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ホテル所在地

ノボテルバリヌアドゥアホテル&レジデンス

Jl Pantai Mengiat, BTDC Complex Po Box 116 NUSA DUA, インドネシア
80363 バリ
インドネシア

GPS:-8.808674, 115.225371

電話番号
ファックス +62 361 8480556

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,248 件のレビュー

トリップアドバイザーの評価  4.2/5  4,591 件のレビュー

A welcoming, family-friendly resort we’d happily return to

トリップアドバイザーの評価 5.0/5

Coraline_992 トリップアドバイザー認証口コミ

We stayed at Novotel Bali Nusa Dua for the second time and cannot recommend it highly enough. Our first stay was in April 2024, and since then there have been noticeable improvements—particularly around the pool area. New sunbeds, a mini pool bar in the adults’ pool, updated bar furniture, and a completely new beach club with new tables, chairs, bar and kitchen have really elevated the experience. While the rooms are a little older and show some wear, they were clean, comfortable, and fully functional with no issues during our stay. One small area for improvement would be ensuring amenities are provided for the correct number of guests (we had three people in the room but only received amenities for two). That said, we’ve experienced this across multiple Accor properties, so it may be a system or communication issue rather than hotel-specific. Special thanks to Ulan and Ani from the Kids Club—our daughter and nephew absolutely adored them and asked to go back every day. Also, a big thank you to Sri in the restaurant for her exceptional service and the way she handled a concern about a dish that wasn’t cooked properly. She went above and beyond. Overall, this is a resort we would happily recommend. It’s spacious yet cosy, with centralised amenities (pools, spa, kids club) and a genuinely warm, welcoming atmosphere.

Good food and happy people

トリップアドバイザーの評価 5.0/5

Daydream05461753862 トリップアドバイザー認証口コミ

It was an amazing experience the food was delicious and quality of service was 5 stars Staff Dewi was very nice and always with a big smile 😃 making us smiling as well.

Dear Our Valued Guest, Warm greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you very much for taking the time to share such a lovely and positive review with us. We are truly delighted to learn that your experience was amazing and that you enjoyed both the quality of our food and the excellent service provided by our team. It is especially rewarding to read your kind comments about Dewi. Her friendly attitude, genuine care, and warm smile truly reflect the spirit of our hospitality, and we are so pleased to know that she made your visit even more joyful and memorable. Your appreciation will certainly be shared with her and the entire team as great motivation. We are also grateful for your high ratings across all aspects of your stay, including value, rooms, location, cleanliness, service, and sleep quality. Such feedback reassures us that our efforts to deliver a comfortable, relaxing, and enjoyable experience are truly appreciated by our guests. Once again, thank you for your wonderful feedback. It was a pleasure having you with us, and we sincerely look forward to welcoming you back to Novotel Bali Nusa Dua Hotel & Residences for another delightful stay in the future. Warm regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

Beautiful experience

トリップアドバイザーの評価 5.0/5

Skye H トリップアドバイザー認証口コミ

It was such a great stay- all the staff are amazing. Dewi assisted us beautifully in the buffet area. Thank you Novotel for a beautiful stay.

Dear Our Valued Guest, Warmest greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you very much for sharing your beautiful experience with us. We are truly delighted to know that you had such a great stay and that our team made you feel well taken care of throughout your time with us. It is especially wonderful to hear your kind recognition of Dewi for her attentive and beautiful assistance in the buffet area. Your compliments will certainly be shared with her and the entire team as encouragement to continue delivering sincere and memorable service. Thank you once again for choosing Novotel Bali Nusa Dua. We look forward to welcoming you back for another relaxing and enjoyable stay in the future. Warm regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

Experience

トリップアドバイザーの評価 4.0/5

Angelina K トリップアドバイザー認証口コミ

Lovely pool and beautiful atmosphere. Very nice breakfast. Dewi was especially helpful and provided great service !!

Dear Our Valued Guest, Warmest greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you very much for taking the time to share your wonderful experience with us. We are truly pleased to hear that you enjoyed our lovely pool, beautiful atmosphere, and the breakfast selection, which we strive to make a pleasant start to each day for our guests. It is especially rewarding to know that Dewi made a positive impression with her helpfulness and excellent service. We will be sure to pass along your kind compliments to her and the team, as recognition like this is a great motivation for us all to continue delivering heartfelt hospitality. Your feedback means a great deal to us, and we sincerely hope to have the opportunity to welcome you back for another relaxing and memorable stay at Novotel Bali Nusa Dua Hotel & Residences in the near future. Warm regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

Dated and dangerous

トリップアドバイザーの評価 1.0/5

Colin R トリップアドバイザー認証口コミ

The hotel is somewhat dated. The family pool area bar is particularly dangerous. The floor is very slippery and we saw numerous people slipping. No good putting signs up say the floor is slippery. Fix the problem. The wifi is also unusable

Dear Mr/Ms. Colin R, Thank you for taking the time to share your feedback regarding your stay at Novotel Bali Nusa Dua. We sincerely regret to hear about the issues you experienced, particularly concerning the safety of the family pool area. Please be assured that guest safety is our top priority, and your comments have been immediately shared with our management and engineering teams for urgent review and corrective action. Regarding the Wi-Fi, we apologize for the inconvenience caused. We are continuously working to improve our connectivity throughout the hotel to ensure a seamless experience for all guests. We appreciate your feedback, as it helps us identify areas for improvement, and we hope to have the opportunity to provide you with a safer and more comfortable experience in the future. Kind regards, Guest Experience Team Novotel Bali Nusa Dua

との提携 TripAdvisor

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周辺の他の施設

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。